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Location
Calle Neptuno Oriente Entre Avenida Satelite Sur Y,Calle Neptuno Oriente, Tulum
Places of interest
Xel-Ha Water Park • 16.1 km
Coba Ruins • 42.2 km
Xcaret Eco Theme Park • 54.1 km
Airports
Tulum International Airport • 2.9 km
Felipe Carrillo Puerto Airport • 20.8 km
What other amenities are there?
General
Smoke-free property
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 21:00
21:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Pool access available from 8:00 AM to 10:00 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Payment
In the hotel
In cash
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]