Name: Eco-Hotel Nueva Altia
Address: Domicilio Conocido, Santa Elena, Santa Elena, Santa Elena, 97890, Mexico
Rating: 9

Smoking areas

Smoke-free property

Ticket assistance

Garden

Terrace

No elevators

Reception desk

General

Non-smoking rooms

Room service

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Mosquito net

Rooms

Ironing

Laundry

Services and amenities

Breakfast

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Hiking

Sun Deck

Recreation

Parking

Swimming pool

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Massage

Beauty and wellness

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Eco-Hotel Nueva Altia

Santa Elena

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Located on the outskirts of Santa Elena in a very nice natural environment, this hotel offers a great jungle experience. In hotter days people not used to sleep without air conditioning might have some sleep difficulties as rooms are only equipped with ceiling ventilators.
The staff is very friendly and helpful.
Good breakfast.

Nice surrounding and very helpful staff

Our room run out of water and that was very unpleasant. They allowed us to use another one from another room, but that was not comfortable. We spent two nights there. There was not cleaning service for the room

Wonderful. Nice, quiet, very safe spot to stay while exploring the area. The hammocks were really nice and the breakfast is outstanding. You should stay here.

Nice, spacious, comfortable building / room in a well kept, garden-like environment.The hotel “campus” offers plenty of shaded areas to walk, sit and chat around a table. Very relaxing place. I say it without testing the hammock, the chair and the coffee table on the veranda.The breakfast (coffee, tea, juice, fruits, toast & egg omelet) was tasty and well served.The place has no on site restaurant, but the town of Santa Elena is in five minutes away, where one can find several.My only complain is about the shower.There was a sign in the bathroom suggesting that water is precious, so let’s save it. The message is true, water is scarce in that area.But I run the shower for minutes before I realized that the “hot” water only a few degrees warmer than the cold one: my willingness to save water just went down through the drain.Please improve your water heating system. Maybe a bit bigger solar warmer unit would help.

Wish we had more time

A special experience for sure. Clearly an eco-friendly hotel, but not to such an extreme extent that it affects your stay much. A cute place, quite far into the forest. Sheltered and quiet. I had no reception on my phone, but the wifi worked perfectly. Very nice staff. Bring your own towels, because the ones they have don't absorb water and are completely useless.

Charming place

Our tour company had booked us to stay here, but had to leave as they had no bar, or restaurant facilities, except breakfast.  It was too far from any other hotel for us to walk.  The grounds were swarming with mosquitoes.  It was a pity as the rooms looked really nice and it might be OK if you had a car and were prepared to go out for all meals and drinks.  
It appears that in the past they had a bar and did good dinners, but this has now stopped.
You may be able to get some warm water, but they only have solar panels, so maybe not.  The web site says “on request”.
It says English spoken, but they only spoke Spanish and the site seemed to be looked after by a maid and a security guard, with no other staff present

Essential you have a car and can tolerate mosquitoes

Great stay on the Ruta Puuc! Everything was very good..The natural surroundings are very peaceful and the breakfast was good. We stayed 2 nights here coming from Merida. I would definitely stay again. We ate at the corner restaurant right by the main square in Santa Elena both nights. There is also a small store closer to the hotel that sells provisions (beer). The hotel is easy to find.

Great stay on the Ruta Puuc!

We just returned from our third stay here and look forward to our next visit. The hosts are so warm and gracious and the setting is beautiful, sacred and peaceful. There is much to do in the area, but the grounds are so interesting to explore, the rooms so comfortable and the pool so refreshing there is really enough to do on site. A highlight of our trip is the simple pleasure of evenings in the hammock stargazing and listening to the sounds of nature. Ux Mal is a must-see and I completely enjoyed the Ruta Puuc. Often I get kind of hot and tired touring large ruin sites, but the Ruta Puuc has many small, interesting sites with shade and hiking trails. It is a lovely day trip. The hosts commitment to sustainability and respect for the Mayan sites on the property helps make the stay there a memorable experience. I very highly recommend it, but it may not be perfect for everyone. The water in our room didn't seem to heat up as well this time and the wifi can be a bit spotty, I think. I was happy to go off-line and the cool water didn't bother me, so I didn't check to see if those things could have been better.

It's just magical there

Staff are amazingly attentive and courteous in this beautiful forested property. Very clean, well built and maintained rooms. Excellent breakfast. Also close to good restaurants (by car). I was sad to leave. 

Perfect accommodation for visiting Mayan ruins

A difficult place to review - this place has to serve many masters. It IS designed to be I think, a sort of refuge for people searching an eco-friendly chill-out. The other side to this is that all hotels in Santa Elena are going to be used as an access point for Uxmal and so a lot of clients are not there for the eco-vibe (like us). It was a great place if you take the former clientele in to account, but not so for the second. Service was very laid back, but extremely nice. Breakfast was so-so.We did enjoy the sauna/hot box and the pool eventually. Two nights was definitely too much for us.

Eco-Hotel Nueva Altia

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