Iberostar Waves Tucán - All Inclusive

We had a family holiday in April for 10 nights and we had the most wonderful time. I'm a foodie and the food was nearly always exceptional, always a different theme in the buffet and then there is an itallian, Japanese, Mediterranean, american smoke house and a mexican. You need a reservation for the japenese and italian. The staff were so welcoming and friendly, and work so hard. As a family of 4 , the children being aged 11 and 15 a bigger room would have been better, but we really didn't spend much time in it and it was always well cleaned and mini fridge always full as well as access to cold water and ice whenever you want it. The pool and beach were amazing, we did have to reserve loungers with towels which we learnt by day two as everyone else was doing it. I did a few walks along the beach and noticed toucan seemed to be the only hotel thst had umbrellas on the beach. The hotel is very good at being Eco friendly which i loved. The hotel grounds are full of Coati , Peacocks, spider monkeys, lizards and various other animals. We had a jungle view room a spidermonkey visited our balcony a view times. The howler monkeys are LOUD every morning although we never saw them, we are early risers and love animals so it was fine , but if you want a little more peace maybe go for a garden or sea view room. We also did a trip to Akumal to swim with turtles and swim in a cenote, that was a fab day out we saw loads of turtles and they were huge. We booked at the hotel, Mark was our tour guide and he was fantastic and very knowledgeable and you felt safe the entire time. I used the spa once and it was lovely, and had a little walk up to the shops outside the hotel a few days for an iced starbucks. Bring plenty of suncream, we ran out and the suncream price was insanely expensive at the hotel and not a lot better at the shops. We didn't do the evening entertainment much, it's not really our thing, but watched the Circus show which was fab, and the singer in the bar by the lobby does a few nights and that was a really nice vibe and the barstaff are extremely attentive. The drinks were fab, I'm not a big drinker but all the premium brands were there and enjoyed the odd cocktail. There's a mad queue for the pool bars at 10am when they open but during the day it calms down and you're served quickly and those guys once again work so hard. Overall I'd go back in a heartbeat, next time I'd bring stronger mozzie spray as my daughter and i were eaten alive, book a larger room and more suncream! Thanks for having us Toucan , you gave us an amazing well needed family holiday.