Name: Hotel Kohantei
Address: 2484 Chūgūshi, Nikkō-shi, Tochigi-ken 321-1661, Japan, Nikko, Nikko, Nikko, 321-1661, Japan
Rating: 7

Air conditioning

Elevator/lift

Heating

General

Fridge

Family room

Flat-screen TV

Shower/Bathtub

Bathtub

Shower

Slippers

Rooms

Kettle

Meals

Internet access

Internet

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Hotel Kohantei

Nikko

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Located right across the Lake Chuzenji very easy to locate right off bus stop number 29. Room plan comes with breakfast and dinner and it's really affordable for a Ryuken hotel, however room was dated with maintenance issues such as wallpaper peeling off, the insect window net falling apart and in general the room and common area just looked dated. There was a common floor where you can find board games, a ping pong table  and even a manga corner. Dinner was excellent (set course) and so as breakfast

Dated room and facilities, but excellent meal

The facility was old but well maintained for the price I paid. The staff service was average. What most disappointed me was the meals served. 
施設は古いですが、手入れはきちんとしていると思います。スタッフのサービスは平均的です。もっともがっかりしたのは、食事でした。

I requested a premium course for dinner, but the its level never deserved "premium". 
プレミアムコースをお願いしましたが、プレミアムとはいえるものではなかったです。

During the course, no bread was served. The texture of the beefsteak, as well as mushed potato that came with the steak and, I assume,  was defreezed. 
コースのときにパンは一切でてきません。ビーフステーキや、おそらく解凍したであろう付け合わせのマッシュポテトの食感もぐしゃぐしゃしてました。

The soup at breakfast had, again, defreezed carrot and potato, which were very mushy...
朝食のスープにも、また、解凍したであろう人参とポテトが入っていましたが、ぐしゃぐしゃです。

I saw some international tourists left their breakfast untouched. 
何人かの海外からの観光客のかたが、朝食を食べずに残していました。

I should have more carefully checked review comments of this hotel.
このホテルのレビューコメントを、もっと気を付けてチェックするべきでした。


Food quality was very bad, not economic price, though. 食事がとても悪い。安い価格ではないのに。

I stayed a night in the dormitories of Simplest Nikko, in August 2020. Dormitories are all-new so I was expecting something nice. Location is also really nice, 10 m from the lake. But I was very disappointed. 

- Check In : very poor organisation, waited 30 min. Only one person to check-in several families. 
- Bed : I paid way too much for dormitories where you have to basically do your ENTIRE bed. The futon quality is bad, the sheets are not very nice at touch. 
- Baths (public) : The inner-bath has a very strong suffer smell. Be prepared. The outside bath was disgusting. The water was green instead of blue. Seaweed on the bottom of the bath at some places. Hair floating etc. 
- Wifi : The dormitories have 6 Wi-Fi hotspots. None of them was working from my bed until 10pm. 
- Breakfast : Definitely not worth the 1,100y.
- Shared area dormitories : No efforts put in this area : so depressing / gloom. 

Overall : non very professional. Way too expensive for what it is.

Disappointing

To enjoy yourself at this hotel, you have to sink into the spirit. This is a typical Japanese onsen hotel, where people come to take health baths and go for little walks. Think along the lines of an old-fashioned sanatorium, and you will get the idea. The morning and evening meals are announced by a PA system in your room. Be quick, as the serving hours are not, as in you may be used to, any time between x until y - no, the serving begins at x, and ends at y, sharp! No dilly-dallying; one evening the staff were literally standing over us ready to take the plates away. Everyone comes to the meals in jukatas, so if you are a westerner and want to be the object of approoving glances and thumbs up, do the same. The onsen itself is very nice, if basic; the Japanese guests typically use the onsen before dinner, so if you want it to be quieter try it at other times. The furnishings and interior are rather tired, and the jukatas have been washed so often some of them have paled. The food is really good. Overall I recommend it for the experience.

Has seen better days but good points too

We booked our stay through hotel.com. As English version in-car GPS uses phone number to find the location, hotel.com provided an incorrect phone number which took us to another hotel about 74km or another 1.5 hours' drive through winding mountain roads. We finally arrived at about 4.30pm. We liked the surrounding with beautiful lake view. We were given a slip in English informing us that dinner would be served between 5.30pm and 7pm. We took a rest in the room and headed to dinner at about 5.50pm. To our surprise, we found that the tables were organised by room number. All the food were already served including raw sashimi and left on the table (without cover) with other guests walking about. This was quite unhygienic, in our opinion. If we had arrived a little later like past 6pm (still within dinner time), we wondered how long would the raw sashimi be left in the open and whether it'd still be safe for consumption?

Breakfast was served between 7.30am and 8.30am. It's unbelievable that the hotel made a PA system broadcasting to the rooms in high volume (spoken in Japanese) at 7.30am sharp. We couldn't understand Japanese but guessed it was to inform the guests that breakfast was ready. Imagine if we wanted to sleep a bit longer and would be woken up by the really loud pre-announcement "ding-dong" and followed by the announcement in the room. The hotel must have assumed that all their guests were retirees and everyone got out of bed before sunrise or dawn. This was crazy!

Commenting on the room, the carpet was relatively worn and dirty. The bedroom slippers in our room were torn. Pillows were so soft and almost flat in shape. The room standard was way below our expectation. As most the guests of this hotel were retirees, they gathered in groups along the walkway, lobby and in-house onsen, making it a little inconvenience for us to move around. In fact, seeing the crowd in the onsen, we decided not to go.

Fortunately for us, it was just an overnight stay and we couldn't be too fussy about getting 3-star or better services. Check-out time was specified as 9.30am, non-negotiable. We should be thankful for it, actually.

Could be better

My family and I visited Hotel Kohantei a few days ago and stayed for one night. We were visiting from India and my wife thought it would be a good break to visit Nikko. Kohantei was booked by us and shortlisted from TripAdvisor reviews. 
A few reviews that popped up before our trip had us concerned, however,  we decided to chance it as we could not contact them over the phone . 
Alighting from the All Nikko bus at the hotel , we walked into a lovely garden and made our way to the 3 rd floor for the reception . The front entrance is from another road and enters at that level. 
The staff were all charming and helpful.
There were two people who spoke passable English , but all of the staff were extremely polite and attentive to our needs.
Our rooms on the 5th floor ( non smoking) had beautiful views towards Lake Chuzenji.
The rooms were a bit old fashioned and the old hotel looked like it had been retrofitted for the coming future. It had a charming old world feel. There are only two meals ( dinner and breakfast) served at the restaurant. We thoroughly enjoyed the food and interacting with a few of the local guests, most of whom were senior citizens.
It also has an onsen for the guests. 

Thank you Kohantei. Will definitely recommend them for a Nikko stay!!


Sweet Hospitality

I don't want anybody to have an unpleasant experience like me, so I'd like to contribute in detail.
I made the reservation at Hotels.Com and three of us stayed, one and a half years old son, my wife and myself. We checked in before dinner. Reception is on the 2nd floor, and our room is on the 3rd floor, but there is a wellhole, so a lobby is seen in front of the entrance of the room. Dinner time is 17:40~19:00, and I think we have arrived at a restaurant on the 1st floor at around 18 o'clock. Dinner is "half buffet-style meal", and a pot and sashimi are placed on the designation table. After my son had dinner, he and I returned to the room first(he can’t keep sitting…), and only my wife kept having a meal. When I was playing with my son in the room, my wife returned. I confirmed that the time on TV is "18:51".When I arrived at a restaurant, a staff was just clearing our table.
Staff A "It has been put away."
I "I’m still eating"
A pot and sashimi weren't being eaten at all. I just drank a glass of beer while giving dinner to my son.
I "When will you return the meal?"
Staff A "Please wait a moment."
Only a pot returned.
I "What happened to anything besides the pot?"
Staff B "Sorry. There are none left."
I "Then I don't also need a pot, so could you reduce dinner charge for one person."
Staff B "I'm not a front staff."
I "Then would you talk with a person at the front."
Staff B went out of the restaurant, and I decided to return to my room. I got on an elevator on the 1st floor and got off on the 3rd floor. Before I entered my room, conversation with staff and front staff was heard (The front wasn't seen, voice was being heard because there was a wellhole.)
Staff B "If the table is empty for 30 minutes, they would say something."
Front "What was the time? Before 19 o'clock?"
Staff B "It was before 19:00"
Front "I will talk to theguest."
Staff B "He may have already returned to his room. He’s completely drunk"
It can't take 30 minutes and until my wife goes out of the restaurant and returns to a room, and I go out of the room and return to a restaurant, I can’t be completely drunk with a glass of beer. It is a terrible report.
Manager "I’m sorry."
I "I couldn't have a meal, and a dinner charge for one person can't be paid."
Manager "I'm sorry, but it’s not that you didn't eat at all, so dinner charge needs to be paid…."
I "Conversation has been heard. Was it our fault?"
Manager "There was our fault, too. So your understanding is appreciated…."
Conversation continues. We agreed that the booking plan with two meals is changed to a booking plan with one meal.
Next day, the charge is already paid at Hotels.Com, so they need to return the difference. But they say that the charge is not paid yet. I had to make a phone call to Hotels.Com, and it took me about one hour (9:00~10:00) to get back the dinner charge. My wife and son were waiting in the room. At the time of check-out (9:30) The manager says “It is time of the check-out, so could you wait at the lobby." At the end, the manager asked me "Because I had to get money from Hotels.Com, could you tell me the telephone number of the person in charge?" I couldn’t feel professionalism or omotenashi at all.
The facilities and the location are important, but I thought the staff's correspondence is also very important. It was a very unpleasant experience, so I with that there will be no more "victims" like me.

Hotel Kohantei

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