Name: Candeo Hotels Nagasaki Shinchi Chinatown
Address: Dozamachi 3-12, Nagasaki, Nagasaki, Nagasaki, 850-0841, Japan
Rating: 0

24-hour reception

Elevator/lift

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Smoke-free property

Security guard

General

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Wheelchair Accessible

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Laundry

Luggage storage

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Breakfast

Restaurant

Vending machine

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Free Wi-Fi

Internet

English

Korean

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Parking nearby

Parking

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Nagasaki Airport

Candeo Hotels Nagasaki Shinchi Chinatown

Nagasaki

child-bed

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

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river-view

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with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had.The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known!  The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern.  One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives!  Much aloha, Mark & Rochelle Alo - Maui, Hawaii

Very clean and friendly staff. Recommend 10/10.

Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.

The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points.The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage.The hot spring was really cool and had an excellent sauna. However, there were few lockers available.

We stayed here for one night and the staff was amazing.  For us the location was great as it was very close to my daughter’s apartment.

Good access to almost every spots for sightseeing in Nagasaki city

Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review.I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.

The public bath on the rooftop is super nice. Cozy hotel and nice room.

Great stay

We absolutely loved everything about our stay here. The room was very large for Japan. It was very comfortable and we loved the extra sofa seating area. The location is great; so much more fun than staying near the train station. Outdoor spa was fabulous!

Candeo Hotels Nagasaki Shinchi Chinatown

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