Name: Hotel Listel Hamanako
Address: 2251-38 Shimo-ona, Mikkabi-cho, Kita-ku, Hamamatsu, Hamamatsu, Hamamatsu, 431-1424, Japan
Rating: 5

Shopping on site

Air conditioning

Elevator/lift

Smoke-free property

Reception desk

Electric car charging

General

Fridge

Hairdryer

Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Bike rental

Karaoke

Recreation

Free parking

Parking

Outdoor pool

Seasonal outdoor swimming pool

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Table Tennis

Fitness facilities

Sports

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

At the hotel

Shizuoka Airport

Hotel Listel Hamanako

Hamamatsu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel is to be avoided - particularly by Europeans.  The room we stayed in was the only area we could describe as clean, which was a relief as the rest of the property is dirty and in desperate need of cleaning and painting.  The smell in some of the areas was dreadful.  They are obviously not expecting European guests as they make no allowances for European guests.  There is very little Western food at breakfast - while I love Japanese food, I struggle with it at breakfast time - and a request for fried eggs had to be made through an intermediary member of staff before it was understood and possible (and even then I've never seen freshly fried eggs look like they'd been made 6 months ago!).  It seems to be an attraction to Japanese bus tours and older visitors for its hot spring onsen which sounds nice but I didn't go there as I was so put off by the smell of sewage in the corridor on the way there.  The whole place is designed to look like a cruise liner at the edge of the lake and the great shame is that it could be so lovely with its views over the water but they have not maintained the place so it actually looks and feels like a poorly maintained car ferry!

Disappointing, dirty and to be avoided

Not worth the money. 2 different areas in the hotel but ours was lowest standard.

Never recommend this hotel, old and so dirty , rude services with bad front staff name Kokubun, serive mind only to Japanese , if you are foreigners , he will looks down at you, location is good but hotel is too old , not values to your money

Bad service with front staff name Kokubun some things , rude and never meet with Japanese standard services

Hotel rooms were modern and clean.  Exterior of the hotel needed renovation and the door to the rooms looked like doors on a ship.  In Dec 2018 the restaurant (and area restaurants) were closed and quarantined  due to some health issue the week before arrival.

Rooms looked better than hotel exterior

hotel is ok. located with the view of the lake.but there is nothing much to do there.the hotel looks like an old ship and my room also.it looks more like an apartment than a hotel.

ship hotel

liked the setting of hotel, but the room looked so old  we had to sit on the beds  bathroom is so so small .I know there was better rooms , but just got the impression we will give the western people the cheaper ones they would not know any better food not in English so we did not what it was so did not eat it. Would not recommend this hotel to friends there has to be better ones near by

the room was one of the worst rooms in the hotel after looking at photos

The hotel building is quite old, so the hallways are narrow and its ceiling is low. The guest room I stayed looked like Japanese old flat room. The charge is proper. I recommend this hotel, if you don't give importance to the room.

Proper food, kind staffs, beautiful lake-view, clean ONSEN, but...

This hotel site has so much potential that has not been used or delveloped. It is situated right on the lake with lovely views. Each room has sliding doors which lead onto a balcony less than a metre wide! There is a plain concrete slab in front of the hotel which has not been developed at all. I spent the week envisioning all the wonderful things that could be done.

We came to the Hotel as a time-share week but it is not at all a time-share resort. When we first went to our room we noticed a really musty smell as we made our way down to the third floor. However our room was nice and fresh and clean but very sparsely furnished - twin beds, a low Japanese table and cushions, a fridge, TV a kettle and five cups! The room was a reasonable size with the beds at one end as you went in and an area of tatami mats with table on them.  The ensuite was very small. The room was serviced every day. 

We had to boil our kettle on the floor and really had nowhere to put things.  Other rooms had a desk like piece of furniture but not ours. However over the 6 days we were there we became quite fond of our room and enjoyed the views over the lake. We found a couple of chairs in the passageway and commandeered them to give our old bones a rest from the floor.

The onsen was good but it was best to go before the hordes from the tour parties arrived each afternoon. Although the staff did not speak much English they were helpful and willingly drove us down to Ona Station and picked us up again when we rang. This hotel is in the middle of nowhere and there are no shops around but by catching the little train at Ona Station or going on the ferry 15 minutes walk away you can see quite a lot. There was a shuttle bus went to a nearby city (or town) but we didn't use that. The meals in the restaurant are all buffet and at a set price and at 4600 yen we felt the dinner was pretty expensive for a couple who were small eaters so we didn't use it and managed with lunch either in the hotel or out and food we bought in a nearby town. You could purchase noodles in the hotel shop which sold many exotic (to us) packaged foods.

This hotel seem to cater mainly for tour groups coming in and staying one night. As I said in the beginning it has a great potential but at the moment is rather aged. We did enjoy our six days there despite the draw backs.

Hotel Listel Hamanako

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Paid on the spot

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