Name: White Horse Hotel
Address: 3020-647 Echoland Hokujou, Hakuba, Hakuba, Hakuba, 3999301, Japan
Rating: 9

Smoke-free property

Ticket assistance

Garden

Terrace

Express check-in

No elevators

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Snack bar

Vending machine

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Matsumoto Airport

Toyama Airport

White Horse Hotel

Hakuba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We popped into the White Horse for a drink during our snowboarding holiday and had a really fun night and got to know Tony (the owner) and his staff.  Everyone that works there is incredibly friendly, they provide amazing service & do whatever they can to make sure you're having a great time! Expert advice on the best ski hills too.  Would highly recommend checking this place out!

Amazing staff & experience

I can’t say enough about Tony and his staff. They made our holiday so amazing that I am already planning to return next January. My son broke his wrist today on the slopes. It was a horrible experience. I called Tony immediately as he is the only person I could think of. He told me to get to the bottom of the mountain and he would
Have his staff there in 10minutes. He took care of everything. I could never thank him enough. I’ve stayed in 5 star hotels all over the world. The White Horse is my favourite. 

Best hotel staff I’ve witnessed

We actually stayed in a hotel that is managed by the same owner however we went in to see Tony for Christmas lunch. The service from the whole staff was exceptional, even helped us when my wife broke her arm. We will definitely be staying in there next year. The hotel looks amazing and the onsen was great. Tony was fantastic and certainly made us welcome. 

Great place and great staff

I recently stayed at the White Horse for 9 nights with a group of friends after having it recommended to me. It was my fourth year in a row snowboarding in Japan and by far the best! Tony (the owner) put us on the best runs and in the best powder I've ever had. We were even lucky enough to be taken to resorts outside of the valley to experience fresh powder when it had been a bluebird in the valley for a number of days in a row. Tony's knowledge and experience went along way in making our trip one to remember for along time! We wanted powder and we got it! Saying that, there were a number of families and skiers of all levels who were all accommodated for. The accommodation at the White Horse was super comfortable and perfectly situated in the heart of Echoland. The staff were very friendly and accommodating. The food was incredible and easily the best coffee in the valley. We will be back! 

Awesome!!!

Tony and his friendly young staff do an amazing job making sure you have a great stay. Start your day with a full cooked breakfast of your choice (hard to find in Hakuba). Get an up to date snow report and decide what mountain you would like to be driven to. Enjoy some of the famous Japanese snow. 
Then wind down at the end of the day with a drink at the White Horse bar and dinner from one of the many restaurants on the Echoland strip. 

PS. The beds are like clouds, never slept better. 

Most comfortable hotel in Echoland

We stayed in mid January for ten nights with our family of 5 (three kids aged 4, 9 and 11) on a skiing holiday. From the very beginning of the booking process, owner Tony and his staff made this a wonderful experience. Tony gave us lots of advice on booking gear, lessons and so forth before we even left Australia. Picked up at the station, we were taken everywhere in the village and to the slopes that we wanted to go at times that suited us. Every morning we were able to work out best places to go with the staff (Iimori was the best for our family, with a lovely little daycare and kids park and good english ski school). All the slopes were only a 10 minute drive in the morning, and we were taken by ourselves in the minibus of the White Horse- no waiting for public buses for us!
The rooms were really large even by western standards, with all of us in one huge long room on really comfy western beds (comfy being a rarity in Japan!!). My hubby wasn't so sure about not having a shower in the room (there is a bathroom sink, vanity area and toilet), but after the first night we all came to really love the superhot onsen baths downstairs- (when in Japan...!). Nothing like a soak after a freezing day out on the slopes. The restaurant in the hotel was really convenient and good value for money for nights when we didn't feel up to taking the family down the road to the local restaurants. There is plenty of little places to eat only a minute's walk away. Serving traditional Japanese in tiny little buildings (quaint!), they were a highlight of the trip. During the snow season you need to be organised though and ask the staff to book them for you a night in advance. There is a cozy bar at the white horse for a few drinks before and after dinner. Everyone including the staff are so friendly it was such a great relaxed and homely place. There was only a couple of other families staying at the hotel when we were there, and all the kids (and adults!) got on well. There is a playroom downstairs that my four year old loved (along with playing with Tony's 5 year old daughter) as it had a real piano and bongo drums for the kids to let loose on!  
I loved the cooked breakfasts, with our morning tea and coffee served up as we like it by memory from the staff each morning!  We were lucky enough to see the village transform from pretty sparse snow/bare ground to two feet of snow in just two nights! 

I would definitely love to go back and stay there again with my family and would highly recommend it. Talking to some other visitors on the trip home who stayed in self-contained accommodation in the same village, our experience was soooo much better- they got annoyed with catching the bus, didn't have local daily advice as where to eat, which slopes to take on, conditions, places to go etc like we had every day. For these reasons alone I think the White Horse is great value for money and the service is fantastic.

To get to the village from Tokyo, we caught the Asuza directly from Shinjuku Station (once a day 7.30am departure). It took about 4 hours, but it was direct with limited stops. Nothing like relaxing trip in the comfy train and enjoying the scenery.  
On the way home we took a bus from Hakuba Visitor Centre to Nagano Station (1 hr drive) and caught the Shinkansen (just over an hour). It was quicker, but more expensive.

White Horse Hotel

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