Name: Gora Hanaougi
Address: Gora 1300-681, Hakone, Hakone, Hakone, 250-0408, Japan
Rating: 9

Elevator/lift

Smoke-free property

Newspapers

Gift shop

Reception desk

General

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Gora Hanaougi

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff of the Gora Hanaougi and their culinary team are all exceptional. Every need was met with kindness and consideration, and in some cases some needs were met before they were expressed because of the staffs dedicated observation. I have never received such a high level of care and every amenity was provided and the rooms were spacious and beautiful. The kaiseki meals were all beautiful and delicious. The private onsen was convenient and private. The staff were also very helpful in providing gentle guidance of the various etiquettes surrounding onsen/Ryokan culture. Though my Japanese is essentially non existent, communication was never an issue.

Amazing location, luxurious cottage-like feel, great views, cozy private onsen and outstanding service.

The private onsen and terrace attached to our room were wonderful. The staff was incredibly polite and helpful. Would highly recommend for foreign tourists.

Everything was lovely and we will visit again.

Our favorite hotel ever. Best way to celebrate an anniversary. The most kind, thoughtful staff. We plan to return for a future anniversary!

Impeccable service, beautiful interior and great location.

Joshua-San and Minami-San, thank you so much for taking such good care of my family during our one-night stay at Gora Hanaougi! As many mentioned, the hotel along with its surrounding is a dreamland on earth with its serenity and natural beauty. But with your warmth and hospitality, you gave the place the personal touch that makes it stand out. A special thank-you to Joshua-San for enabling my daughter to enjoy this life time experience to its fullness. With her severe food allergie to fish and nuts, I felt apprehensive since the first day I booked our stay months ago. I had bombarded you with numerous inquiries, but you answered each one of them with great patience and detail. Language could have been an unfortunate barrier in this place full of Japanese tradition, but with you acting as the bridge, we were able to enjoy the place with ease and confidence. Thank you!

Gora Hanaougi exceeded my greatest expectations.  The staff was accommodating and kind.  We missed the luggage delivery time at the train station so we brought our bags to the ryokan.  Not knowing, we walked up the road from the cable car stop.  On leaving, the staff guided us to the private elevator to the cable car stop--super cool.  The meals were incredible, though so much food. The onsen was very lovely and the baths in the rooms had an incredible view.  I can't imagine a more beautiful view to go with a soak.  Overall, the experience was very relaxing and rejuvenating.  Highly recommend.

My wife and I stayed here for our honeymoon and it was without a doubt one of the highlights of our trip. The staff was wonderfull from the shuttle pick up to the welcoming at the entrance of the ryokan to the day we left. We ran into some trouble with our luggage transportation service with another company and they went out of their way to call the transportation company to help us out. We are so grateful for their help. Our room was beautiful and clean. The bed was comfortable and the amenities were great. The private onsen was truly an amazing experience. The thermal water was so hot, but the bath was equipped with a system to add cold water to cool down the temperature. The public bath was great as well. The included dinner and breakfast was delicious. The whole dining experience was so unique and very pleasant. I wish I remember the name of each person that helped us during our stay so I could mention them, but all the staff without exception was amazing. We will definitely come back again!!

Gora Hanaougi

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