Name: Kerta Accomodation
Address: Jalan Monkey Forest Ubud 80571,Jalan Monkey Forest, Ubud, Ubud, Ubud, 80571, Indonesia
Rating: 3

Reception desk

General

Shower

Rooms

Location

Room amenities

Ubud Palace

Ubud Monkey Forest

Tegallalang Rice Terrace

Pura Taman Ayun

Batu Bolong Beach

Kuta Beach

Seminyak Beach

Tanah Lot

Legian Beach

Double Six Beach

Kuta Square

Segara Beach

Waterbom Park

Tuban Beach

Bali Botanic Garden

Ngurah Rai International Airport

Pura Ulun Danu Bratan

Jimbaran Beach

Mount Batur

Nusa Dua Beach

Garuda Wisnu Kencana Cultural Park

Pandawa Beach

Uluwatu Temple

Kerta Accomodation

Ubud

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

prices in Ubud are eaven higer than Kuta's one. So it's rather difficult to find cheap hotel. Minami kerta is one of them. The price is about 200 000 Rp per night. There are rooms with fan and aircond. All rooms are with hot water, but when we've stayed there, few rooms was without hot water, so we got discount for it. Towels and bed-clothes were initially durty, but when we've asked to change them, we've got clean one. Breakfast is ok.
The hotel is situated right on a rice field (on a photo)

Cheap hotel in ubud

I don't normally write reviews on trip advisor, only if a place is very good or very bad... In the case the review is about a terrible, dirty, decrepid place. 

The place is so run down that I would have thought it had closed down many moons ago. It's such a shame because it needs a very good clean and paint and it would be looking half decent again! 

The room was filthy, the bathroom stank. And there are no windows, just holes with curtains over them! The room is so dark you cannot see anything, and at night it's worse because the bulb in the ceiling is so dim. 

Breakfast was also bad, cold coffee, no milk or creamer, bread with a cold egg... 

The staff however were a nice bunch, friendly but could not speak English, we didn't see the owner at all, he's got a lot to answer for. It's so overpriced as well! 

We stayed one night and made our escape to just a few doors down, same price and lovely with a great pool! 

This place is not fit to be on places like hotel club! Don't waste your time, do not stat here!

Absolutely terrible

I am prompted to action since the reviews are not in English and I feel strongly about this. I will let my official complaint letter speak for itself. 

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Hi,

I would like to have my deposit back.

Last night we attempted to check in into the Minami Kerta, but when we
arrived it turned out that they had given away our room to someone else. We
had booked the Rama Shita room with air con, and had received the
confirmation that this was so via your website.

The room Minami Kerta offered us was entirely unsuitable for stay. There
was no air conditioner, and the room smelled damp, and it was dark and not
well kept. *If I had found this acceptable, I would have chosen the
non-aircon room directly when booking.*

To add insult to injury, when the receptionist who did not speak English
called the manager, and passed his mobile phone to me, the manager hung up
the phone. If this was an accident, he should have called back.

In distress, we had to run around Ubud looking for another room, which was
no easy feat considering it was late, and dark, and this is the super peak
season. In the end, we were lucky to find out, albeit at much higher price,
which we felt we had little choice but to accept.

I am very disappointed that despite having paid the deposit, this incident
occurred.

I do not consider Minami Kerta a hotel fit to be listed on your good
websites (Rates to Go and Hotel Club). It causes me great discomfort to know
that such an undeserving hotel or "bungalow" should be made available for
booking.

I look forward to your reply soonest.

Regards,

<my real name>

-------

Reply from Rates to Go

Dear <my real name>

Thank you for your patience whilst we investigated your booking with the Minami Kerta Bungalow & Spa Bali.

Your comments have been noted and we sincerely regret any dissatisfaction you may have had with your accommodation. Your feedback has been forwarded to the hotel's management for quality control purposes.

We have issued a full refund of the deposit to the credit card provided. Please allow up to 10 working days for the funds to clear into your account.

We hope that we may continue to be of service to you in the future.

Yours sincerely,
Kelera Rika
RESOLUTION AND RETENTION DESK 
w | HotelClub.com | RatesToGo.com | asia-hotels.com |

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