Name: Hillon Resorts
Address: Chinnakanal, Suryanelli, Suryanelli, Suryanelli, 685618, India
Rating: 6

24-hour reception

Smoking areas

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Breakfast

Snack bar

Meals

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Barbecue grill(s)

Barbeque

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Pets Not Allowed

Pets

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Hillon Resorts

Suryanelli

child-bed

child-bed-fee

external-private-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

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water-view

with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had booked the hotel on dec 27 2017 but first surprise was we could never reach the hotel staff since 2 weeks even to confirm. trusting makemytrip we did try to go there from munnar town but next surprise the road from munnar to suryanelli was closed from devikulam to poopara and chinnakanal.
we were told to use alternate route thru anachal and bison valley which were bad and very steep. but with no choice we went only to find all roads after bison valley thru muttukad was totally broken single lane uphill cliff roads. we (me wife and 5 year old kid) were stuck in the forests of muttukad on a broken cliff road and finally after help from soem locals found a way thru rajakumari and poopara to reach Bodi Tamilnadu border only to find the road to suryanelly from there was totally broken full of deep potholes and gravel and it was dark after 4 hours of driving 50kms frm munnar to poopara.
finally we had to take a expensive hotel at TN border as there was no way to readh suryanelli and no one at hotel answers calls. even mobile network was unavailable most of the time.

I am not even sure if such a resort exists as no one can reach there. so book here if you want such horrendous experience on a holiday

no roads to reach the place no one picks calls so we couldnt reach it.

We stayed here as a group of 45, adults, ladies, children all inclusive from 28-29 Oct 17. As far as the location and property is concerned, it’s beautiful, Green and has a rustic charm. As far as the facilities are concerned it’s probably below average and over priced. The team at the venue is helpful and up to task if you take charge. It would not be possible for you to even determine who is receptionist or manager or chef or driver or steward or whatever unless you particularly embark on a mission to do so! There are arrangements for bonfire and in a big group like ours, it was fun. The people at property can arrange for trek and Jeep safaris, cost to tea factory etc which are all worth doing. The view of the Phantom Head ( the hill from where earlier hang gliding use to happen) is imposing. The hill itself is exiting and inviting. Trek to top is little difficult but would be worth every breath. Overall it was a great time together with families and friends. The staff managed to meet all our basic requirements.

A beautiful location 

One of the worst resort I have been.there is no cook,you will have to take help of their manager to get food at his time from outside,facilities offered is not available,there is no power even when there is a generator available their,there is no swimming pool,hot water available at managers choice, renovation work going on - workers will spoil your holiday,if you complaint they will make your stay worst..

A place to avoid

Green Jungle Resort is a very peaceful place. It is not  a concrete jungle. Very quiet serene ,calm place. The bamboo trees and the christmas trees are giving a special charm. The scenery is very pretty. Very good staff& homely food. This is not a place for people who look for luxury. This is a very plain pure natural beauty. Want to stay again for the next holidays.

Peaceful Paradise

What an exceptional resort experience!! Loved this Resort!  you can sometimes hear the urban noise, you are surrounded by bird calls and

 the occasional smell of fragrant flowers and spices. We(Me and My wife) loved our balcony! Great place just to sit an absorb the quiet and relaxing with

The resort seems as being with nature and very charming, the family is just wonderful and what language shall we borrow to be thankful to them for caring as a family!!!!

 The food they prepared for us was amazing...

 The bedrooms are nicely decorated in the style of the house and it was very pleasant staying there! The rooms were well laid out with a responsive customer service .



Green Jungle

Never expected the resort would be in such a worst condition.Pool was dirty..Rooms were not clean.There were no Locks in bathroom.Food was horrible.Worst part is even bed was so dirty we have nightmare

Worst resort

This time we travelled as a big group of 60 people. All of us enjoyed & such a wonderful time. It was a fun packed holiday. The resort gave us a very healthy breakfast. The trekking started at 9 AM . 3 hours of calorie burning breathing  in good oxygen. Reached back the resort by 12.30 PM.  Had a chicken Biriyani, A small nap. Then jumped into the pool spend 1 hour there. By 7PM all came together for camp fire. Such a wonderful time.  Lot more to say!!!!!!!.  Great staff

Great time  and stay!!

By far the worst hotel stay experience of my life so far!
I booked this place for 31st night after reading some good/great reviews of this property. The booking voucher even read that the hotel might charge around 1500 for gala dinner on 31st night...hence the expectation was of a beautiful view from a nice property with a gala dinner/event to see off 31st Dec.

Reached the place around 5:30 in the evening after going thru some real bad roads on approach. The entry to the property itself felt like a lost/discarded world. On check-in, got the first view of the horrendous room - with walls full of fungal growth, floors and spaces full of dust, cobwebs and lizard droppings! 
The bigger problem was we (I and my wife) had to put up with this place as we were 30kms off Munnar on a hilltop with narrow roads at 6pm (almost dark) on a 31st Dec when getting another booking was near impossible.  
Somehow I got the folks around to superficially sweep the room and get some dust and webs out for the place to be at least livable. The pillows were stained to black, the toilet was stained, tables and tops had droppings...In short not at all something you would want from a property for which you paid a mighty Rs4500!
Then came the Rs 350/person buffet dinner. Nothing edible was served. None of the fellow occupants could finish half a serving - most of us ate just some papad and went back!
I can go on and on describing this place, but the point is I would like forums like this to come up with a formal mechanism of evaluating such places and also de-listing them as its a traveller's nightmare!

One of the worst properties I've visited

There are three positive things about this resort(?); calm environment, generous staff and reasonably priced food. The very first impression will give you the picture of an abandoned resort inside some jungle. The management should offer the rooms at some discounted price(<2000) until they make everything up to a 3 star resort as advertised.  

Overpriced stay in a still constructing resort

Location - Excellent
Food - Average
Hospitality - Good
Room Maintenace - Average
Service Boys - Active and helpful.

Management has to increase the manpower to service guests, Rooms had to be maintained other wise advantage of the location will be of no use.

Hillon Resorts

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