Name: Doma Residency
Address: Mahatma Gandhi Marg, Gangtok, Gangtok, Gangtok, 737101, India
Rating: 7

24-hour reception

Smoking areas

Smoke-free property

Security guard

Express check-in/check-out

No elevators

General

Room service

Family room

Cable TV

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Parking nearby

Parking

Doctor

First Aid Kit

Beauty and wellness

Playroom

Kids

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Doma Residency

Gangtok

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

•	Pros:

Staff: The hotel staff provided excellent service.
Location: The hotel is situated in an excellent location.

•	Cons:

Cleanliness: The floor was not clean.
Facilities: Multiple facilities such as the flush, intercom, and geyser were not functioning properly.
Room Amenities: The TV was not working, and there was a broken toilet seat.

During my recent stay at this hotel, I found several areas that need immediate attention. Starting with the basics, the cleanliness of the room was below par, especially the floor which seemed neglected. Additionally, essential facilities like the flush and geyser were malfunctioning, causing inconvenience during our stay. The intercom system also seemed to be out of order.

To add to the list of disappointments, the room's television was not operational, which was quite disappointing for someone looking forward to some relaxation after a long day. Furthermore, discovering a broken toilet seat in the bathroom was not only unsettling but also posed safety concerns.

However, it's essential to note that despite these setbacks, the staff at the hotel was commendable. Their courteous behavior and promptness in addressing some of our concerns did make our stay a tad bit better. Furthermore, the hotel's location is undoubtedly a strong point, making it accessible to various attractions and amenities.

In conclusion, while the hotel boasts an excellent location and commendable staff, there's a pressing need to improve its overall cleanliness and ensure that all facilities are in working condition to provide guests with a comfortable experience.


Disappointing Experience

We stayed in this hotel with my family for two days. Only good part of this hotel is the location. It is located on MG Road. Hotel rooms are very dirty and look very old. Water supply is not regular.  Not at all recommended for the family.

old and dirty rooms

Location of the hotel is great.Situated at M.G.Merg.All restaurents are at walking distace.Service of the hotel is best.  Comfortable bed at a cheap rate. One thing is that, their toilet is not very much clean and regular cleaning was not done during our stay.
Overall recommended for its great location.

About Hotel

We stayed here a 2 weeks back, we had booked our rooms online.. 
On The bright side:
1. The hotel is located in a gud place although there's no parking.
2. Service was good. A guy named Hitesh helped us quite a lot.
3. The entrance to the hotel, i.e the lobby was good.

On the downside:
1.Rooms were horrendous. The bedsheets were stained, blankets were stinking. 
2. Toilet was so dirty , there was a used soap on our wash basin.
3. Most of the lights in the room were not working.
4. Only certain channels in the tv work.
5. Room had literally no ventilation.
6. At night the receptionist had a fight with some one... they were screaming like crazy. We couldn't sleep. My husband had to go shusshhh them twice. 
7. Such a waste of money. 2k down the drain for such a pathetic hotel.

I don't recommend!!
This hotel deserves only 1 star, 2 stars cuz Hitesh was pretty gud! 

Pathetic place!!

Stayed for two nights. 

Located centrally right in the middle of the bustling MG Marg. 

Clean rooms, very affordable rates. Room service was prompt. The food was good and the quantity per ordered item was adequate.

The adjacent Chopstick restaurant is good, too. 

Affordable stay, excellent staff and management 

We visited gangtok in the month of august.
Doma is a good hotel. Its located in the heart of the city.
Rooms are good, clean and airy. 
Room service is good. Staffs are friendly.
only disadvantage is the food.
tea or coffee is not an issue but we never got the food we requested for lunch and dinner.
Its a value for money hotel.

Its a good hotel for staying with your family

I stayed in this hotel for one day in the month of April'17. Location is the only good thing about this hotel. Staff is also good. This hotel seems to be an old property. Small and dirty rooms. Kitchen is on 5th floor, no lift available and was not clean. Food was OK. Not at all recommended for family.

Doma Residency

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment