Name: Palazzo Rimondi Boutique
Address: Xanthoudidou Str. 21, Rethymno, Rethymno, Rethymno, 741 00, Greece
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

General

Room service

Minibar

Safe (in room)

Rooms

Laundry

Safe-deposit box

Concierge services

Wake-up service

Telephone

Services and amenities

Buffet breakfast

Restaurant

Meals

Wi-Fi

Internet access

In-room internet

Internet

Car rental

Transfer

Swimming pool

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Massage

Hammam

Beauty and wellness

Babysitting and childcare

Kids

Location

At the boutique hotel

Room amenities

Rethimnon Public Beach

Despotiko Beach

Koumbes Beach

Chania International Airport

Port of Souda

Heraklion Port

Palazzo Rimondi Boutique

Rethymno

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Our Room was lovely - the service was excellent and the location simply superb. We would certainly return. Surrounded by a huge range of Restaurant choices and a short walk from the water side and beach.

Beautiful Hotel in a Great Location !

Stay in an architectural marvel in the heart of rethymno. Exceptional service, and attention to detail throughout. With unique layout and eclectic design in the rooms, each visit is a unique experience. Refreshing plunge pool and yummy local food!

Charm, character, fun, relaxation

This is our third visit and we will be back again! Lovely boutique hotel set around a courtyard with a small plunge pool. The rooms have been renovated since we came 2 years ago so even better. Good breakfast, very clean and comfortable right in the heart of the old town. 

Fantastic hotel

From the moment we arrived we were made to feel welcome and spoilt, nothing was too much trouble for the staff. At breakfast Evangelina would explain about the speciality dishes that would appear alongside the staples each morning with hot food cooked in small batches so it was always fresh whatever time you appeared. 
we were in room 303 on the first floor overlooking the courtyard. The room was a good size and nicely furnished. We had access to a sun terrace on the second floor which we always had to ourselves.
The hotel is in the heart of the Old Town which is pedestrianised so car drivers will have to park away from the hotel. We had an airport transfer and John and Steven carried our bags from/to the taxi. there are numerous restaurants and cafes in the area just a short stroll from the hotel and we had an excellent light lunch at the hotel itself.
Yannis and Eleni on reception were very knowledgeable about things to see and do in the area. We were fascinated to watch kateifi being made by Rethymon's last traditional baker and loved our evening seafood meals at the Venetian Harbour which was only a five minutes walk away. The Thursday morning market was also an easy walk and a greaat place to buy local honey and olive oil to take back as gifts.
The weather in the first week of April was warm and sunny in stark contrast to the wet and windy weather in UK. We had such a wonderful break that we are going to return next year.

Delightful place to unwind

When you look at at their night photo's there appears to be one large hotel, when in fact what you see are two hotels, but not realising it as they are located across a lane way from each other. This confused us when booking & we actually chose a room that did not really suit us.

Both hotels share the same reception & kitchen.

Generally all the staff are very helpful & friendly with the exception of one gentleman on reception was very snappy when asking about the water policy, that being 2 free small bottles during your stay, not to each day like a lot of othe hotels we stayed in during our 13 weeks in Greece.

The one we stayed in is Polazza Rimondi, it has a compact pool in the courtyard where breakfast is served. The other being Rimondi estate.

On arriving we noticed the pool in our hotel looked untidy with leaves in it, during our stay that did not change much except we did see it cleaned on on Occassion, there was also a piece of electrical wire laying across the entry, they could be a little tidier.

The breakfast has a good coverage breads, cakes & pastries, cereal, yoghurt, fruit, whole, diced & sliced. Sliced meats, trout, cheese etc. They have several hot dishes, always scambled eggs, lightly cooked bacon & mini frankfurts, mixed pies. The rotate between baked beans & grilled veggies. I found the baked beans & scrambled eggs nice  and warm but the rest generally cold or Luke warm.

We chose a Duplex Palazzo, obvious now it is a tri level in the Polazzo hotel.
On entry you have a little bar area (good size mini fridge with coffee/ tea glasses etc, the mini bar is also stocked.  The compact bathroom is also on this level.

Down 3 steps, a lounge area with wardrobe & small low table. This is where you stow your clothes.

From the entry you also go up a narrow staircase to the tight bedroom whith an impracticle writing table and stool situated under a stair well, when you stand up you hit your head. There is also a good size balcony overlooking the pool courtyard area. We did not use it as the two aircon motors are situated here, making it noisy & hot due to the heat output of the motors.

We found it uncomfortable going down the stairs at night & also to get changed or dressed.

As we said we just chose the wrong type of room.

Rimondi is two different hotels adjacent to each other

I agree that the staff are wonderful, but the breakfast was very disappointing after reading the previous wonderful reviews.  I am not sure but I think in my opinion the guests in the estate side get a better breakfast as I peeked in one morning. We stayed in the palazzo side for 10 days and I can only say that the food and drink were tepid at best.  I did mention this once and the lady offered to go and get me some hot from the estate side. 

We had a good room though, with a walk in shower and a small balcony overlooking the pool and alley.  We did have a problem with the light coming through the balcony because for some reason the curtains didn't close all the way, but we solved this by closing the shutters.

The drinks are of a better quality than the bars, especially the ouzo and you don't pay that much extra plus you get a little snack with them.  Also if you are sitting in the pool areas they always bring a cold glass of water.

The surrounding streets have some wonderful tavernas and bars.  We did try the shops, but it was annoying as most of them wouldn't take cards, they only wanted cash.  It was amazing how many times the internet wad down or the machine was broken!!  Luckily was tavernas take cards.  Our favourite was stavros taverna.

In conclusion, if it wasn't for the breakfast, I would have given them 5 stars, but as I said the staff more than make up for it.



Hmm!!

We enjoyed our 7 night stay with the beautiful old details of the hotel and tastefully updated facilities. Breakfast was great with a high variety and quality. The pool areas are little exotic gems and the hotels size and layout contribute to a personal and calm experience. 
Amongst the smaller drawbacks were that our room was located so that noise from the lobby would at times wake us up - probably a cost of staying in an old building. Also we missed an area where we could lie down and read in the sun. We found a small rooftop terrace, but unfortunately it was persistently occupied. 
Overall a great experience and we would go back!

Beautiful, well-located, and welcoming

We enjoyed our visit to this hotel and likely would return. There are a few things to keep in mind:

Pros: 
Located in the center of the Old City. Many restaurants and shops nearby. Staff was generally friendly. Manager was very helpful and pleasant.  Room was clean. Breakfast was good. We had massages at the hotel which were excellent.

Cons: 
The area is a bit touristy. There are no cars allowed in the historic old city, so be prepared to park a few blocks away and walk to the hotel along cobblestone streets. This is important to note if you have lots of luggage or have any physical limitations. WiFi was unreliable. The A/C in the room was set to Econo mode when we arrived which led to a sweaty first night, they fixed it after we inquired the next day. I wish that had been made clear to us when they showed us the room so that we could have been comfortable from the start. One front desk gentleman was extremely hard to communicate with, it was beyond a language barrier, he always seemed very stressed out and not very welcoming.  The two pools are very small and close at 7pm which seems oddly early in the summer.

Heart of the Old City

There is a lot to love about this  small boutique hotel. The facilities are wonderful and the staff is super friendly and helpful. The location in the old town is ideal for sightseeing. There are a few things that keep me from awarding this hotel 5 stars, however. There is no hotel parking, and the public lots are more that a couple of blocks way. You can't drive up to the hotel because cars are prohibited in the area. Since we did not know this, we had to bring our bags ourselves. They are also very stingy with the bathroom amenities. They did not provide soap, and they only provided one little bottle of shower gel for two people. That is not what I expect from a hotel at this level. Yes, you can request more, but you should never have to.

Almost 5 Star

We stayed here end May/June.  It is centrally located in the old town with everything at your doorstep.  It’s an atmospheric building, with a gorgeous court.  While our room was lovely the mezzanine style (the bed was up a v narrow staircase) became awkward towards the end of our stay for my elderly mum!  The shower’s small size too became a nuisance.  However, the front desk staff & breakfast staff were world class and would go out of their way to tend to your every need.  The spa treatments were fantastic and our therapist there was superb.  All in all a lovely place x

Palazzo Rimondi Boutique

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Location

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General

Rooms

Services and amenities

Meals

Internet

Transfer

Pool and beach

Business

Beauty and wellness

Kids

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