Name: Golden Beach Hotel
Address: Kombo Coastal Road, Bijilo, Kotu, Kotu, Kotu, 2345, Gambia
Rating: 6

24-hour reception

Smoking areas

Newspapers

Garden

Television in lobby

Terrace

No elevators

General

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Sun Deck

Recreation

Free parking

Parking

Pool facilities

Pool and beach

Children swimming pool

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Yundum International Airport

Golden Beach Hotel

Kotu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I booked this "Hotel" with the travel agancy "FTI". Rooms are dirty, zink was broken, no hot water, electricity out from 9 am till 5 pm every day.
Breakfast was just Nescafe or tea, baguette, 1 kind of marmelade, cucumbers, tomatoes, butter, 1 kind of juice and just one fried egg (on request).
The worst "Hotel" I ever stayed in!

Better not staying in this "Hotel"

Not sure where to start it was that bad no water for 2 days moved room that problem was solved next problem breakfast i don t eat eggs so had to have processed cheese for 9 days oh and jam with bread that on some days was fresh other days not too fresh 
Then came a problem when i asked for salad as 2 days we had it only i asked about salad on reception he said tomorrow its coming guess what never came again for the duration of my holiday on the final day the waiter brought me a tomato he said he had bought with his own money
Then i bought a bottle of water without a seal on i only realised after i had drank a third and became ill must of been tap water 
you had to ask for a top sheet its a complete shambles of a hotel

Avoid at all costs

Don't go there pay extra go some where else it was that bad i was booked in for month only stopped for 2 weeks had the rest of my time on the beach it would be ok if your over 80 and you have to pay for air conditioner extra £5 a night

Very poor

I stayed here in November and u get what you pay for I found it to be a great budget hotel the staff are all lovely and extremely helpful the pool area is very nice and kept very clean food was also nice the rooms are a little dated but who goes on holiday to stay in the room I would highly reccomend this place

Great hotel

Golden beach hotel should be knocked down disgusting place we stayed for three weeks had no mosquito nets big gaps in window door wouldn’t lock had to ask for someone to clean you were only allowed 1egg for breakfast the boys by the pool were very helpful and polite shame about hotel never stay there again

Just back from beautiful Gambia. We have stayed in this hotel for 7 nights, its so many bad thinks about this hotel that I could write a book. But will try to give some general info. At firs is the rooms. We didn't expect a palace as it's Gambia and 3 star hotel, but you don't need 5 stars to: fit in wall hanging wall sockets, hanging lamps, clean room/bathroom, replace broken door handle , replace door/window frame or window/door so will fit well having no gaps between door/window and frame where you can fit your finger, so all insects especially mosquitoes can enter your room, some gaps been covered grey packing tape, rooms not getting clean as is only one girl is working to clean all rooms so its not possible. No soap or toilet paper, if you ask you may get some old used towels for bathroom. Main door locking on basic door lock key but if you hit the door harder they will open as its not hold the lock due to door frame wood is cracked. Hotel facilities are not existing, there are: pool bar, pool restaurant, even signs with directions where they are located, but they never get opened, if you ask the hotel staff they will tell you they wont open, you should use main restaurant and bar in reception. Swimming pool is not bad apart of few broken tiles inside pool and light cover under water missing with cables out !!!!! In reception bar is few bottles of alcohol and 2 fridges with some soft drinks and local beer, prices are not bad, but many times they run out of beer. Food. .... On breakfast you only get peaces of baguette, butter, jam, a tray with few slices of tomato,onion and cucumber, a tray of few slices of cheese and you can order only one egg per person per breakfast !!!!  boiled, fried or as a omelette, plus a coffee/tea and sometimes watered juice with sweetener. On dinner is only 3 meals to chose from for all 7 days there was only: seafood pasta, chicken and chips, meatballs, fish, spaghetti bolones. Taste was ok but very small portions of fish or chicken. Water in bathrooms was very low pressure, most time no hot water so you have to shower under cold water. Many times was power cuts, mostly after breakfast for few hours sometimes till dinner. We know this is common in Gambia but most hotel have emergency power generator so you can use basics like internet when power is of. When we have power off all others hotels around still have wifi available, then some of the hotel staff told us that the owner switching power off to save money!!!! Safe and fridge are charge extra, but its no point have fridge as most days no power. There are 3 groups of hotel staff in hotel. Firs is the owner family around 6-7 people, them big mom giving orders and decide about everything, all family do nothing in hotel apart of chilling in reception eating, drinking, talking and surf on internet. When you ask them for something they are very upset and angry they have to stand up from sofa. The second group is few people like security, cleaner girl, bar. They are very friendly and working hard, always smiling and talking to you, saw them getting food as a bowl of rice once a day from hotel mommy and that all. The third group is swimming pool guys getting yours sun beds where you want them (very heavy made from wood) and set mattress on them, cleaning swimming pool, but they not getting nothing from hotel so they fill them bottles with tap water in garden and taking coco nuts from tree and eating them. This is only few thinks about how bad it is, all other people staying in this hotel told they will give review also, if some give good review believe it must be fake from hotel owner or them friends. If you have any questions just ask me.

WORST HOTEL EVER IN MY LIFE !!!!!!!!!

not long back from here.
my personal opinion is that its ok.... 
positives:-
* its location, its right on the beach.
* beautiful views.
* cleaners dont go in your room unless you leave your key at reception and actually ask for your room to be cleaned.
* local to other restaurants ( out onto the main road, turn left and walk about 100 yards. you will find lords restaurant. lovely environment, food and very welcoming staff.)

negatives:-
* the whole premises could do with being improved. It does look like its being run into the ground.
* shower was a few drips of cold water at best
* door locks need replacing.
* some doors need replacing.
* very limited menu, chicken and chips or fish and chips was the option for the whole week we was there.
* breakfast, crusty bread with rubbery processed cheese, cucumber and tomato slices.
* buying even a bottle of water from them could be difficult and seemed a hassle for them.
* gift shop only open once in the whole week we was there.
* pool bar and restaurant was closed and crawling with ants. ( it looked like it hadnt been open for a long long time)
* no entertainment in an evening (some may like this) (but if entertainment is something you want then it is easy to find elsewhere).
* the room we were allocated was definately not the one we booked and paid for. they wouldnt or couldnt change our room despite the hotel appearing to mainly empty.
* the wifi that they advertise is in reception only and even then the staff appeared reluctant to give out the password to be able to connect.

please bear in mind i always stay in 3* and definately not a travel snob and yes i understand its not as easy out there to do the work as it is back home but i found it such a shame that it looks like its being left to ruin. it could be a little gem of a hotel if only the owners actually looked like they cared. 
it hasnt put us off going back to gambia but i will be looking for alternative accommodation in the future.

its ok (at best )

Twenty years go this hotel must have looked nice, it is now dirty, neglected with broken doors, filthy blankets and pillowcases (see photos) and staff that could not care less about your comfort. In 2 stays (8 nights total) I changed rooms 4 times! All rooms had no WATER PRESSURE, in the last room I had no water at all for 2 days, I had to take a shower by the pool (see photo of shower turned on but no water)! In one room the pillow and the blanket stunk like heavy sweat and I asked for new ones. I received a stained pillow case (see photos) and to my horror, I discovered 2 days later that the inside of the blanket had remains and marks of human feces (excrement). The balcony doors were all broken (do not lock) so be very careful. The bathroom doors are broken (see photos). They pressure you to pay for A/C which will not work or they will not give you the remote control. Electrical outlets hang out the walls, the walls are marked with blood from dead mosquitoes,  destroyed furniture in the rooms (see photos).. The staff do not want you to complain and they tell nothing to the owner when I spoke to him about the filthy blanket, he knew nothing about it (he apologized).. an employee told me that the staff change the bad comments, we will see what they will do to mine.. you get what you pay for, cheap prices for filthy rooms.. worst hotel that I have stayed in the last 10 years of my travels.. imagine my horror when I say the blanket full of marks with human feces..

Neglected/tired/destroyed/dirty rooms & property

is (relatively) cheap for Gambia
-Nice location right on a good stretch of beach
-The view
-The gardens and pool
-The hotel staff, who are doing their best in difficult circumstances (they were having to deal with lots of negative feedback from unhappy guests)

The bad things are:
-The room - dirty, window would not close properly, main light broken, broken lock/handle on bathroom door (I got locked in), door locks not at all secure, gaps round doors and windows so mosquitoes are free to enter, no mosquito nets or grills at window, sheets too small for the bed etc etc. I could go on but haven't the time or energy!
-The breakfast - meagre at best. Bread, processed cheese slices, jam, margarine, cornflakes (if you ask enough times) slices of tomato and cucumber, ONE egg
-Not much to do locally in the evening. 

-The attitude of the management/owners. There does not seem to be an understanding of any sort of customer service. All of the above faults in the room were reported, but no action was taken, with no apology or explanation. The owners seem to treat the hotel garden as their own personal space, rather than that of paying guests, demonstrated by a noisy children's party right outside the guest rooms. Guests were not consulted or informed. The attitude of the owners seems to be that once they have people staying at the hotel they can attempt to get as much money as possible from them. The hotel seems to be being run down, getting as much money as possible without any investment or long term view. It's such a shame as it could be a really successful hotel, with a small investment of cash and a more enlightened attitude from the owners.

Lovely sea views, terrible room

I loved the hotel! The location is perfect! The staff are wonderful and helpful and extremely friendly. The food is excellent! Some local drummers played on the grounds it was so good. I will be returning to this hotel as soon as I can. Thank you Golden Sands Abaraca baci

Golden Beach Hotel

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