Name: Iisakki Village
Address: Myllylahdentie 4, Kuusamo, Kuusamo, Kuusamo, 93830, Finland
Rating: 9

Smoke-free property

Heating

Express check-in/check-out

Garden

Terrace

Outdoor furniture

No elevators

Reception desk

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free bicycle rental

Barbecue grill(s)

Hiking

Fishing

Recreation

Parking

Water sport facilities

Beach/pool towels

Next to the beach

Pool and beach

Cycling

Yoga

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Kuusamo Airport

Iisakki Village

Kuusamo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed in Glass Villas - view was amazing, everything was really nice. I would have liked a proper double bed, but the two beds that were pushed together were also comfortable. Ventilation made quite a lot of noise, but it also meant that we could adjust the temperature as we liked. I would definitely stay there again.

We have been welcomed at Iisakki Village by such a warm-hearted and friendly team, which allowed us to experience one of the best weeks we've ever had. The team at the reception, the guides and the restaurant crew make this lovely place an unforgettable memory. They put so much love and effort in providing a comfortable atmosphere in the accommodation, doesn't matter if it is the glass villa or the guest house, both highly recommendable by the way, in the restaurants and on the outside. We booked nearly all winter activities we could get and did not regret to experience a good taste of Finnish lifestyle. Even though it was not cheap, but this is not what you're searching for when visiting Scandinavia. And the guides really made a great job, everything was so organized. And after a long day of activities, we have been pleased with dinner, which made us feel like eating in a high class restaurant. My wife and me are thankful having met such great people and that we got the chance to discover this lovely place.
Kiitos paljon

Amazing Finnish Winter

The glass ceiling hut stay was very nice although there was on snow on the top pf the ceiling.
The food was bad and did not match at all with the quality of accommodation.  It was supposed to be a three course dinner but turned out to be a buffet  The taste was uninteresting and reminded of office meals. The waitress warned that one should not take too much so that they would not run out  of food (this happened in the very beginning). Additionally the people were put into a tiny room to eat and that was not very pleasant during covid19.

Nice accommodation but eat somewhere else

Just got back today after the most incredible holiday ever!  

We stayed in the Glass Village and it was just absolutely magical! Pulling the curtains open in the morning to such views that are out of this world and falling asleep every night looking at stars. 

It was very cold like -20 cold but we made sure to layer up. 

There is a restaurant that we only ate at for breakfast due to having other arrangements in place for meals but breakfast was a lovely start to the morning with loads of different options available. 

There is also a Ski bus that takes you to Ruka but make sure you get the timetable otherwise you may be waiting a while. The bus was €4 pp 1 way which is a decent price and it drops you off pretty much in the village centre. There are taxi numbers and we ended up in a taxi one afternoon and it was at a cost of around €27. 

Would defo recommend this and would stay here again!

First Winter Getaway!

This place is out of this world! We stayed two night and really enjoyed our cabin. It felt amazing to have such an amazing view over the lake and later watch stars from the bed through the glass ceiling at night. Super quality! 
Also, there’s an area to make fire.
Restaurant and breakfast we’re wonderful! 
We also took a kayak on the lake and enjoyed a nice afternoon kayaking.

Amazing! Loved every minute!

I made a last-minute reservation for their Iisakki Guest house, for which I needed a common accommodation (a baby crib; my son cannot sleep safely in an adult bed) that has never been a problem for me in other lodgings. I called to cancel the next day immediately after I read an email from the guest house that they were unable to meet my needs and was told I would have no issue canceling on booking.com. Long story short, Ruka Safaris refused my cancellation and charged me full price for the room after I had already committed to another hotel. Further inquiries in writing and on Facebook from me and from a customer service assistant from booking.com went unanswered. This has caused me financial stress and lack of sleep, and I feel incredulous that I was treated in such an unprofessional manner. Honestly, fewer than 24 hours elapsed between when I attempted to make the reservation and when I told the hotel that I needed to cancel because they were unable to accommodate my need, so this treatment seems ridiculous.

If you have children or need any sort of accommodation, I would advise you to take your business elsewhere. As for me, I will be sticking to hotel chains in the future, where at least I can expect professional interactions with management.

Unprofessional management ruined the trip for me

We were celebrating our anniversary at the Glass Village. The village was very tidy and gorgeous. 
Service was excellent and so friendly. 
The restaurant dinner surprised positively.
I can recommend it. ❤️



Glass Village

I stayed at the Iisakki glass village with my partner for 3 nights mid December as a package with Tui. This was the first time I had been on a cold winter holiday and I couldn’t find the level of detail I was after regarding the glass village and the excursions, as well as what Tui have planned, so I hope this review helps you make the most of your time in this magical place. We had at least a foot or 2 of snow and temps around -3, so fairly manageable but some tips below to help if this is also your first time on a snowy cold holiday. 

Warm clothing
Tui pick you up from the airport in a coach and take you to the Ruka ski resort, where you can get your warm overalls, gloves, boots etc.
I found that I preferred the gear given to us by the glass village - it fit better, was newer (some items such as socks brand new) and generally looked less “worn”. My other half preferred the outerwear from the ski resort because the pockets didn’t have Velcro so were easier to use with gloves on, but guess that’s just personal preference. 

Eating
We had B&B rate, so we ate once at the ski resort (quite pricey, £8 for a bottle of beer). Most excursions include a sausage (don’t expect a roll!) and a hot drink, with a cinnamon bun.
The kitchenette is supplied with washing up liquid, a couple of plates, bowls, wine glass and cutlery. 
There is a kettle, microwave, filter coffee machine, fridge, and electric hob.
We packed some things to bring with us such as noodles, pots of porridge etc and picked up wine at duty free which we were glad we did. 

Getting to ski resort
There is a bus which is £3 each way pp, and several restaurants to choose from, although pricey. There are sledges for hire (£5, or £10 to buy from the shop called “Market”. 

Excursions 
You can book with Tui, or directly with the glass villa company called Ruka Safaris. We booked the latter online, but do check your Tui itinerary first as they put on some good activities for kids included in their package price. If you are an adult couple then give them a miss and plan your own thing. We went to the Tui Festive Finale dinner which was advertised as a 3 course meal, which was soup, packet mash and some veg, and two slices of cold turkey. Pudding was a berry sponge. You could buy drinks, with free water and fruit juice for kids. In hindsight we would have preferred to have cooked something ourselves in the glass villa, but if you have kids with you then its a nice option.

Excursions through the glass village - Ruka Safaris 
For pick up just walk to the glass village reception ten mins before the activity start time. You can have a drink while you wait and if you don’t have the right clothes they will kit you out. 

Huskies - a must do, we did a 4 hour excursion and loved it. They are easy to handle and steer themselves for the most part. We were given a blanket but it still gets pretty cold if you’re the passenger so I’d advise those hand/feet warmers which activate when you break them open. Pop these in BEFORE you set off so they have time to work, otherwise it’s too late and the cold sets in. 
If it’s snowing, I’d recommend a balaclava to protect your face from the wind chill. 

Snowmobile - enjoyed this too, we did two hours 2-4. I’d suggest the 10am slot instead so it’s daylight the whole time to make best view of the woodland and of the experience. Same applies regarding keeping warm as the above with the huskies. The handlebars are heated; so it’s only really needed for the passenger. 

Snow wagon northern lights tour - do not do this one! Waste of time and if you’ve done the snowmobile then this is really disappointing. Could be okay if you have kids with you who are too young for the snowmobile. You’re basically sat in a see through plastic bubble with approx 8-12 others. The “windows” kept steaming up so much we were given towels to wipe the windows every few minutes. You cannot really see out properly due to the forest and I think you’d have more chance of seeing the northern lights looking out from the glass village! We just laughed it off and walked back at the first opportunity we got! 

All in all, a great trip and would thoroughly recommend!

For Tui rep contact details see my photos, they respond quickly via Whatsapp - thanks Nadia for all your help :)

Enjoy :)

Fab accommodation - plan your excursions

We have just returned from an amazing long weekend at Iisakki Glass Village and we found it a truly magical place. The Glass Cabins are well set out so they felt very private and they were extremely clean and well presented. The whole resort looked spectacular in the snow and was well managed so getting around was not an issue. The Finnish door locks were an interesting challenge but once you got the knack they weren’t a problem.
We notified the resort that two of our party were vegans and the restaurants catered extremely well for us. The staff we very obliging and knew who we were by name and who the vegans were. I overheard the staff helping other people with dietary requirements whilst we were there and nothing was a problem. 
We went on a Ruka snow mobile safari which was great fun and our guide was fantastic. We stopped halfway for a hot drink and a snack whilst the group and guide had a lovely relaxed chat.
We also went on a snowshoe hike which was well organized again with great guides. It was very hard work but again we stopped for a hot drink and the guides were so thoughtful they had noted two of us were vegans and took cookies that were suitable of us too. 
We have stayed in five star hotels all over the world and I can honestly say I have never come across more helpful and friendly staff who wanted to do whatever they can to make your holiday the best they possibly can. 
The biggest compliment I can pay to the resort if that we will be returning to the Glass Village for another stay at a different time of year so we can see it in other seasons.

Fantastic location

We stayed in one of the glass cabins.  It was about the size of hotel room with views of the lake and the sky.  The room was quite cozy with radiant floor heating and an additional air unit if needed.  This village is best described as a campground with various types of accommodations.  You can tent camp, hook up a camper, rent a wooden teepee, different levels of cabins including the glass cabins.  The breakfast had a wide variety of foods with local and European options.  We ate in the restaurant one night.  The food was good local fare but the menu is limited so we ate the rest of our dinners elsewhere.  The glass cabins received maid service every other day but that was enough.  The private sauna was lovely.  It is in its own cabin with a sitting area, kitchenette, toilet, shower and sauna.  It also had a semi-private deck facing the lake.

Iisakki Village

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Tourist services

Recreation

Parking

Pool and beach

Sports

Kids

Pets

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment