Name: Riviera Azul
Address: Playa Dorada, Puerto Plata, Puerto Plata, Puerto Plata, 57000, Dominican Republic
Rating: 8

Elevator/lift

Smoke-free property

Ticket assistance

Garden

Terrace

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Fitness facilities

Sports

Pets allowed

Pets

Location

At the apartament hotel

Playa Dorada

Playa Dorada Golf Club

Long Beach

Amber Museum

Fort San Felipe

Gregorio Luperon International Airport

Los Mangos Golf Course

Playa Cofresi

Ocean World Adventure Park

Cabarete Beach

Cibao International Airport

Riviera Azul

Puerto Plata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We’ve reserved a two bedroom but got a one bedroom apartment. There are mandatory surcharges for food $50/person with the same 6-7 dishes menu every single day. Alcohol and drinks other than coke are not included. Uh… in addition, breakfast IS NOT INCLUDED in those $50 per person per day. There is no grocery shopping anywhere close. We went to some bodega and bought 4 eggs for the price of golden eggs. 
There’s also mandatory surcharge for cleaning $75 per person a day! BUT! They only give you 2 towels. I had to come and scream at them to get more towels. There’s no shampoo, no body wash, no literally ANYTHING! There’s also a mandatory surcharge for electricity of $100. All and all, if you add up everything together it’s going to be a very expensive stay of over $1,000 per person. You can multiply it by the number of people in your group. 
In addition, there’s really nothing here at the Rivera Azul - no sports, no gym, no entertainment, no spa, really NOTHING. If you need anything you need to look elsewhere and it’s not easy - there’s literally no directions for anything. 
I didn’t give it a single star because I liked the ocean and the beach. Everything else leaves much to desire.

Not worth the money

Reasons for my 1 star review: 

-This is not an all inclusive resort this is a time share/ apartment complex
-The wifi didn't work for 3 days and we had to call and follow-up repeadetly to get it fixed
-The room service menu was limited the only thing that tasted halfway decent were the chicken fingers and burgers. 
-House keeping kept coming at random times to clean the room it was never consistent and because they didn't have the keys we had to be present at the room form them to clean.
-At one point they turned the water off on us and we had to call and follow-up several times to get the water turned back on that day. Not to mention the water was never truly hot the entire time we were there.

Not a resort, not all inclusive, be warned.

This place is basically an apartment complex with a pool. You are renting an apartment. Every apartment is different depending on the owner. The room that we saw online must have been a model apartment but nothing like what we got. The meal plan is a joke! Lunch and dinner included but the same menu in one small restaurant. There are only 4 entrees on the menu. The pizza was the only thing that was edible. The “drink menu” was rum and coke only. Only one drink per meal. NO entertainment and no food drink music etc at the pool. Definitely not a place to go for a family vacation!  After 2 days of arguing with management about misrepresentation we left and went to an all inclusive resort and enjoyed the rest of our vacation.

NOT a resort! NOT all inclusive!

Apt #1104 - mosquito infested and apt location is not secure (bottom floor). Stayed here for 7 months. It has extreme mosquito and fly problems and drain bugs that will freak you out, so you will not have a peaceful vacation. I posted a photo of the mosquitoes in my balcony 🤢 I was quite traumatized by this experience. And if that's not bad enough, during Semana Santa, when the whole country parties and celebrates, strangers were coming into my balcony moving my patio chairs. I reported it to the office and security, but I don't think they understand the concept of "trespassing". Few weeks later they still can't explain to me who or what. I have slept with the light on ever since. It wasn't captured by cameras so you can imagine how inadequate the security system is (or lack of cameras). So if you value safety / security and not get bit by mosquitoes (possible dengue), I don't recommend this apartment at all.

Apt 1104 - mosquitoes, flies and drain bugs in the apartment

Great Time Very Relaxing
DeYanira the manager of the hotel was most helpful and made it so enjoyable.
Ramon (Restaurant Manager) and Bryas (Asst Mgr) were very friendly and made our meals that much more enjoyable. Joygersy and Edilicia the servers were also very helpful. Already planning on returning since this stay was so enjoyable thanks to all those mentioned

May 2022

Riviera Azul is amazing.  We stayed for three months last winter.  Absolutely loved it.  The pools are clean and huge.  The beach is very spacious and always clean.  The office staff was so helpful and accommodating.  The restaurant on site has many delicious options.  The location is great, near the golf course and several other restaurants.

Fantastic!

I highly recommend having a spanish speaker with you! Change your money to pesos they overcharge if u dnt as a whole country. If you get the mandatory meal plan (lunch & dinner only.) here its only a small portion of food from the menu you can get but they do not tell you that! AND you only get 1 drink with dinner! They charged us when wen 1st go there for our meal plan and housekeeping fee, which they didnt clean 3 out of the 7 days we stayed smh. Then wen we were checking out they said we had to pay an additional almost $300 cause they didnt charge us for 1 night of meal plan and housekeeping. Since we told them they didnt even clean out room the day before they charged us $100 for the meal plan. Then at dinner 1 night me and my bf ordered food from our "special menu" as they put. I ordered steak and he ordered seafood paella both on our menu, they tried to make us pay $30 for the steak saying the paella was for 2 people! Room was nice but old, had mildew smell. Had full kitchen so we went to the local market for breakfast food, pool was decent. Resort was a lil crowDed over the weekend but during the week we had the pools and beach to ourself. No activities to do at this place either, its literally jus 2 pools, nice beach views and the rooms. TOTAL SCAM DO NOT DO IT!

AVOID AT ALL COST!!!

There’s no type of entertainment, there’s only one restaurant here & the food was horrible, i was there for less than an hour & had to cancel & get another hotel that was way better than this. I do not recommend coming here & i’ll never come back!!

Horrible Stay!!

They have 2-3 bedroom options that include kitchen and terrace. 2 pools that you can decide on and a beach that is the best on the playa Dorada coast. Early morning sims are awesome and the best time- they're barely any waves.

Best beach on the Play Dorada complex

We had a wonderful unit on the beach side with 6 bedrooms (2 master suites, 2 good-sized rooms with double beds + 2 other rooms with bunkbeds. Open floor plan. 5 star kitchen with island. Smart TVs throughout. This resort has 2 pools (one is adult-only and another is a family pool area). Both have lounge chairs and umbrellas. The beach is pristine and exclusive to residents only. Sand is groomed daily and groundskeepers are always maintaining property. Security is ample. Water activities and excursions are available yet expensive. Its best to bring your own food to cook. There are restaurants and clubs in mall 5 mins away. Atlantic Ocean beach waters are safe to swim in and calmer in morning. We would definitely stay here again when visiting Puerta Playa.

Riviera Azul

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