Name: HI-Penticton
Address: 464 Ellis Street Penticton,Ellis Street, Penticton, Penticton, Penticton, V2A 4M2, Canada
Rating: 7

Air conditioning

Smoking areas

Smoke-free property

Heating

Garden

General

Non-smoking rooms

Laptop safe

Rooms

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Accessibility

Laundry

Luggage storage

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Recreation

Free Parking on Premises

Parking

Business center

Fax and copy machine

Business

Ski storage

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Okanagan Beach

Penticton Airport

Kelowna International Airport

HI-Penticton

Penticton

A 3am check in was flawless - let them know in advance of the late arrival. Clean and quaint facility right in the heart of downtown. A great home base for the Okanagan Vinylfest I attended as a vendor. HI Staff were attentive and on top of their game. I shall return!

HI Penticton super duper Alice Cooper

Nice place, clean and well set. Friendly and helpful staff, cozy rooms, comfy mattresses,  well stocked and clean kitchen, amenities and common areas. Very conveniently situated downtown within walking distance from  everything . Very convenient booking policy


Great place, cozy friendly and clean.

Horrible stay. For many reasons: 
1- The room : "B" is a private for 3 persons, right next to the bathroom where you can here in high definition EVERYTHING from your bed. It is an old house, so the sound travels pretty well through the walls. This room shouldn't be rented. 
2- Mexican's staff house: There are a bunch of Mexican workers staying long term at the hostel for fruit picking season. In times of Covid, it is a bit worrying, we do not know if they're legal workers or not... the borders are supposed to be closed but anyway.. 
3- The management : These Mexicans were partying in the backyard with loud music and brought a bunch of friends from outside the hostel. From our window, we could hear everything and the window cannot be closed. During that time, a few times, some of those guys came under our room's window peeing, and again, we could here everything. 
After the quiet time, we decided to call the manager at the number on the board since the receptionist wasn't there anymore. We tried to call a few times until she picked up. We spoke with the Manager and she told us to go and knock at the caretaker's door and to call her back if there's anything else. So we did. The caretaker went in the back and started to shout at the people to leave, and that they were closed. As he was walking past our window and still shouting, I decided to say to them " Hey, what's is going on, we are trying to sleep here" and the caretaker (a STAFF!!) started to shout at me and my partner "what are you expecting, it's an hostel, F**k you, come outside and I'll show you what trouble is " trying to engage a fight with my partner. Then he walked off the premises. At that point, we tried to call back the Manager many times again but she never picked up, so we decided to leave the hostel as we thought this is absolutely crazy and I didn't feel safe there anymore. Then, as we got outside, we could see the receptionist hanging out with the people partying at the back, and so we understood that he was friend with them and that it might be why those people were getting away with doing what ever they wanted at the back. An hour after we left the hostel, the manager finally texted me back but we were long gone... It would have been nice to receive help at the time that the incident was happening, not hours later. 
4- The location: The hostel is situated in a sketchy area of the town, poor area. Lot of homeless, drug users and there was even a car on fire when we left the hostel one block away..

Horrible

We stayed here for two nights in a shared dorm room.  The building is definitely ordered but well presented and very clean. Ammenities are good and wifi work very well in our room. Very central location and staff were helpful and friendly. 

Thank you! 

Great spot for a a great price 

Excellent location for shops, beaches, bars and restaurants and for getting picked up for a wine tour. Good kitchen and common area and decent showers. Nice mix of travellers and good place for chatting. 

Friendly laid back hostel 

I had a decent stay at HI - Penticton. The hostel is centrally located, clean, comfortable and staff friendly and (mostly) helpful. Be aware that the hostel is in an older wooden building with very thin walls so you hear every creak when people walk around, doors opening/closing (and slamming), bathroom fans, etc. Make sure you bring ear plugs. In my (2nd floor private) room, the  temperature was comfortable for this time of year (spring), but I think it would become very hot in the summer. Unfortunately, during my stay, there were also a few inconsiderate hostellers (migrant workers) that got up at 2 am to go to work and had loud phone conversations (on speaker phone) in the common areas. Staff did little to educate these folks on proper hostel etiquette (which was a tad frustrating).

Clean and Comfortable but noisy!

I've been here for about a week now getting over the flu and waiting for mail. Penticton is a pretty quiet place it seems. This hostel reflects that, which is fantastic for my needs at this time. I have met a few really nice people here and have had a great amount of time to chill in peace. Seems like half of the people staying here are working so during the day it's very quiet. The place is clean and the staff are very friendly. The beds are comfortable. There is only one shower for females but this has not been an issue (there's an extra toilet in a small room Incase of emergency.)You can shut the door and its your own private bathroom! Something to be treasured in a hostel. There was an interruption with the water being shut off for a while, to which I was compensated. Free donuts to say 'sorry for the inconvenience', also verbal acknowledgement. I went for two weeks in Cairns, Australia without hot water, without even a 'sorry', never mind compensation (lucky it was really hot weather).. 
All in all if you're looking for a party hostel, this is not it. If you are looking to recuperate and relax in a clean, friendly environment, this place is the one! Love it. Keep up the good work!! 


Sweet place to chill

A group of us spent four nights at this hostel....overall an okay experience but two things in particular stand out for me.    I am surprised that the place has not had an outbreak of Norwalk virus....the kitchen has no dishwasher; people are to wash their dishes and dry them with dish towels that were never changed once while we were there.   Dishwashing liquid is watered down so as to make it go further.    There should be a policy of using bleach, rinse and air drying - that is generally the accepted method of dishwashing in public spaces.    As well, the fridges were incubators of old mouldy food.  Based on appearances alone the fridges  looked as though they were cleaned out twice a year....???   Dishes and utensils were questionable re cleanliness...the inside of the only microwave was crusty with baked on food, the pots and pans were old and in need of replacing.  Bathrooms were so so - two four piece on the main floor and two upstairs along with a closet that held a toilet and tiny little sink - one member of our group called it the train bathroom (it was that size if not smaller)...it was filthy.   We were told that the place could hold 60 people -- maybe they have to take a number to use the bathroom...and maybe there is no body that regulates hostels in BC???  Rooms seemed to be various configurations - our room for instance slept four - four people would have been hard pressed to have managed in it - two people would have to leave so the other two could get dressed in the space allowed.   As well the sheets on my bed were stained with a number of (hopefully) old dried blood spots, (I was able to find new sheets) towels which are provided are a bit threadbare...the price is very good...the place is within walking distance of the downtown core, but it really needs a bit more maintenance and TLC.   There is parking at the back for three cars only.   Parking on side streets is free, should you be arriving by car.   There is free wifi and seems to work well in the common area.

HI-Penticton

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