Name: Zenica
Address: Kamberovića čikma b.b., Zenica, Zenica, Zenica, 72000, Bosnia and Herzegovina
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

Express check-in/check-out

Upper floors accessible by elevator

General

Bridal suite

Non-smoking rooms

Room service

Family room

Cable TV

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Safe-deposit box

Shoe shine

Wake-up service

Telephone

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Bike rental

Recreation

Parking

Garage

Beach/pool towels

Pool and beach

Event facilities

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Sarajevo International Airport

Zenica

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Good hotel, staff is cooperative, clean rooms, restaurant serving delicious food but the best part is breakfast, adjacent to the shopping centre. Bosna river is just 100 meters away. Beautifully located.

Business visit in Zenica

This 4-star hotel is located next to the shopping mall and the sport arena, and is close to the city center. The rooms are large and comfortable. Dining services are superb. All in all, the hotel is a good option for both business and leisure trips.

Superb Stay in Zenica

We stayed for one night in this place.  Receptionist was so pleasant and very welcoming.  Rooms were so big as well as the bathroom.  So clean.  We were starving at night but it was so comfortable to stay in the lobby and order some soup and salad and other light food which was all good.  Breakfast was so good the next morning.  The only uncomfortable thing was the room temperature which was so hot for this time of the year.  We called one of the staff to solve the problem but she couldn’t do anything as this was out of her control. Otherwise everything was just perfect.

Very good 

Good place,Big hotel with Big rooms. Hotel is old but I can say good. Staf is ok,restaurant is good. Price of the hotel is low. Hotel is located near centar and its conected with shoping center. It Has garage and parking in front of the hotel that is always Full. Breakfast is ok and the moust important thing is that hotel is clean. 

Zenica Hotel

Not honest thay give me small room and change price for big room.Very big noise on weekend I have few issues they could not resolve.They youse to be good hotel before Covid not any more I have been many time before.

Not good experience 

Me and my friends were staying at this hotel for a wedding. At night a stray dog managed to get into the lobby, and some of our friends in the lobby witnessed the dog being beaten to death after the staff chased it outside. Some of us called the police but they didnt want to do anything since it was only a stray dog. The staff also told us to f off and almost chased us out. 
The staff didnt do anything to go out of their way to be friendly or anything to deliver good service as should be expected at a four star hotel. There were not nearly enough toilet paper in the room, and the wellness is closed on sundays since no one seems to work there then. 
Would not advice anyone staying here with the staff behaving as they do, with the worst being that they ruthlessly beat dogs till death.

Bad service and rude staff

I don't even know where to start. This is supposed to be a 4 stars hotel? This should rather have no stars at all!
My visit to this terrible place was a while ago, but I remember it clearly.
It was december and we booked 2 rooms in a totally empty hotel. We checked in quite late in the evening to a really annoyed concierge. As we entered the rooms, we've noticed some really disgusting things. For example: beard hair in the sink, a hairball in the corner of the room, etc. Moreover all of those things were still present when we left the hotel, which means they did not even clean the rooms at all. 
Also the windows in the rooms were not sealed properly, so you could hear dogs barking outside, even on one of the last floors of the hotel. 
The first morning we went for breakfast (I think it was on the first floor) and realized (we actually saw it) how the employees are eating the breakfast which was made for the guests. What is more, when we politely asked them to prepare more eggs for us (because they ate up everything) they just shook us off really annoyed. So all we had for breakfast were the leftovers. The next day they told us our breakfast was in the restaurant in the lobby (without explaining it), but in the beginning we were kind of relived. In the restaurant we could order our breakfast so it was "freshly" prepared. Unfortunately the food itself was not fresh at all (except for the bread, which was really good). After ordering the omelet with salami, I realized how smelly the food was, which obviously spoiled my appetite. But at least the waiters were really friendly. 
One day we wanted to visit the inside pool and politely talked to the "lifeguard" if he could leave the pool at least once in a while so we didn't feel uncomfortable being watched constantly, because it was only us girls (and because the boys had the pool area for themselves the other day as well, so we wanted to have the same rights). The way he arrogantly shook us off, so snooty and unfriendly, and totally looking down on us for just asking one simple question. That's why we did not even want to use the pool anymore. We then went down to the concierge and tried to make a reservation for the spa (which they are promoting on their page) at least. But they told us we should have made a reservation for a massage like two weeks in advance. What?! I've been to various 4&5 stars hotels, empty and full, and never ever did I have to make a reservation more than 2 days in advance. We really felt uncomfortable during our stay at this hotel. 
I would not recommend this place to anyone!

Avoid this place! 

Some staff at restaurant very very very rude. Not sure how they hire their staff but something went wrong.

Određeni konobari u restoranu su jako neljubazni, na granici incidenta s gostima. Ne preporučujem nikome.

Zenica

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Services and amenities

Meals

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Kids

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Conditions of accommodation

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For corporate clients