Name: Vallee de Rabais
Address: Rue du Bonlieu, Virton, Virton, Virton, 6760, Belgium
Rating: 3

Express check-in/check-out

Garden

Terrace

General

Family room

Rooms

Internet

Billiards

Mini golf

Hiking

Fishing

Ping-Pong

Recreation

Free Parking on Premises

Parking

Tennis court

Sports

Playroom

Children's playground

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Luxembourg Airport

Vallee de Rabais

Virton

Having read the reviews, we arrived equipped, but we did not think we had to face such a horrible experience.
On our arrival, externally there were dog droppings near the entrance and the wooden terrace. Internally there were spiderwebs everywhere, on every corner, behind the television, under the bed. Spider webs that started from the ceiling up to the beds. Spiders and spider cocoons everywhere. During the time spent, we had to shower with spiders, and it happened that we woke up with a spider under the covers.
Along all the internal walls there are innumerable feces of insects, so as to leave real trails easily visible.
Being close to the forest, there is a thick presence of insects, like also some worms, beetles, grasshoppers at home; the problem is that every day we find limeghe inside the house, on the blankets, on the toilet paper, in the toilet, next to the bed.
Breathing, we can feels a constant smell of mold, so much so that colleagues on our arrival there made us notice this smell. Mold is present in every corner, both at floor and ceiling, not to mention the area adjacent to the refrigerator.
They require a final mandatory cleaning at the price of 30 euros per hour. In our opinion, even before our entering, you could clean the bleach for a week and nothing would change.
Scouring we realized that the light of the differential switch was broken, the oven was very encrusted and with various streaks of dirt, a plastic spoon was dissolved by the heat and had yellow scabs.
We would like to point out that one of the roommates took a mint inside the apartment.
The most important and horrendous thing was the blankets we found on the beds when we arrived. Brown, red, yellowish, mold, yellow spots that covered the whole pillow. Never seen such dirt. At the limit of hygiene and legal. We did not have the courage to buy the UV torch, but this place would deserve a toilet patrol by some public body.
At the end (and after 3 weeks) we were given € 850 of deposit instead of € 1000, due to energy consumption (in the summer, and we were out every day due to work) and for cleaning the blankets. The blankets have not been burned, but washed and now they are ready for the next tourists.

DENOUNCE

When I was there, someone tried to steal my car. Since they couldn't start up the engine, they got angry and let the car go down a slope, towards a house. In the morning, I found my car greatly damaged, against the wall of one of the bungalows. Don't stay there during the night, it isn't a safe place! Have a walk around the beautiful lake or in the quiet forest, and then go somewhere else. Don't stay overnight, that would be a mistake. 

Car Thieves

Booked online for one night here because nothing else was available in the area that night. I am aware that some places in Europe don't necessarily provide bedsheets and towels as standard and you may have to pay extra for them, but I specifically booked and paid for these. After booking, the confirmation email specifically said that bedsheets and towels had been requested.

Arrived just before 6pm and reception was already closed for the night. Had to call a phone number and get a code to retrieve the key from a key safe. When we got to the bungalow there were no bedsheets or towels. Called the phone number again but they were extremely unhelpful, just kept repeating "if you requested sheets and towels they will be there". Despite saying that we DID request sheets and towels and had this confirmed by email but there were no sheets and towels there, he just kept insisting that "if you requested sheets and towels they will be there".

The beds were EXTREMELY hard and uncomfortable. We all woke up with very sore and stiff backs.

Despite the literature left in the bungalow dictating that glass, plastic, paper/cardboard and general waste must to be separated and placed in separate bins, when we went to dispose of our waste in the morning before leaving we found all the bins locked and the general waste bin surrounded by bags of rotting rubbish.

Terrible!

we have rented 2 bungalows type A for 6 persons. The idea is that 2 by 2 people are sleeping in the 2 bedrooms and the other 2 are sleeping in the living room on the couch. 
However this can be ignored for couple of nights. The isolation of the cabins is poor,  for 3 days we've burned 250 kW electricity and at the end we managed to catch a heavy cold. 
The only toilet was leaking into one of the bedrooms and the bath wasn't possible to be used by people over 80 kg. Bigger people can't fit inside. 
Maintenance was horrible, the mattrasses and covers of the beds were dirty. 
The most horrible 3 days. Will not repeat it again. Ever. 
Thank god that the weather was nice and we manage to visit Luxembourg and Metz.

Vallee de Rabais

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