Name: The Royal Hotel
Address: 770 Esplanade, Mornington VIC 3931, Australia, Melbourne, Melbourne, Melbourne, 3931, Australia
Rating: 7

Elevator/lift

General

Family room

Rooms

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Conference Hall

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Bay Fish N Trips

Fossil Beach Geological Reserve

Moorabbin Airport

Shrine of Remembrance

Royal Botanic Gardens

National Gallery of Victoria

Melbourne Cricket Ground

Eureka Tower

Melbourne Aquarium

Etihad Stadium

Queen Victoria Market

Melbourne Museum

Melbourne Zoo

Avalon Airport

Essendon Airport

The Royal Hotel

Melbourne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Significant drop in food quality and service. When the Royal has decided to change its menu to all day and introduces a 'pub' live band/disco room you know it's in trouble. Food orders were wrong and qr code ordering not working. The mussels were small and overcooked. 
The disabled toilet was not accessible as the door was not even standard door width and a male staff member had to remove the door so I could use it. A breach of human rights.
Live music drowned out our table's conversation and so we left.
I am wondering if the owners who took over a couple of years ago have sold up and left. Another Mornington dining venue that has decided to opt for mediocrity over quality.
After my experience with the accessible bathroom door definitely won't be going back or recommending The Royal.

Really disappointing

Had an 80th Birthday Dinner at the Royal last night -  14 Adults, and 3 teen boys
The service was good, a lovely staff member helped with the Birthday cake
All meals came out quickly after ordering, and everyone  enjoyed their meal ( the 3 kids, said they could have eaten more, but  most kids say that, no matter how much is on their plate) No complaints at all -  Great night, had by all  
5 out of 5

Dinner at the Royal Hotel  Mornington

A bit hesitant after reading some not so great reviews but was very pleasantly surprised. Room is lovely, very spacious, very comfy bed & pillows, lovely bathroom and a spectacular view from the balcony. Dinner was fabulous. Everyone enjoyed their meals and the service was excellent. Would definitely visit again.

Great Spot

My husband and I decided to lunch here in the hope of experiencing old world charm. From the street it all looks very pleasant but not the service one would expect. They have a table app to order by rather than table service and  this was unsuccessful as not everything could be ordered.
Ended up having to order the rest at the bar.
On delivery of food I asked about our entree where the manager came out to inform me I didn’t order one. Finally realised it was ordered and paid for through the app with the drinks that were delivered! 
Entree arrived after main meal with no apology. 
The steak was extremely ordinary and small for $50 plus, chips were soggy and the special didn’t even rate.
Extremely pricey and will not be returning.

Lunch

We had a good family event experience in the Victoriana Room on 2 January. We think everyone was happy with both the food and service. The scotch fillet steaks and apple & rhubarb crumble were particularly good.

Good experience

The food is terrible, re-fried chips, steak tasted of old burned grill, pepper sauce was not pepper sauce. Drinks, glass filled to the brim with ice and then coke was served a half measure, beer was served the same. 
Lighting was not on so it was dark, front of staff and bar staff were poorly trained. Overall the food is vile, poorly cooked and poor execution, cost cutting and poor management clearly having no clue on how to run a business. - hoping we are not all poorly from the food, please take note of all the posts and stay well clear. 

Vile food! Be warned.

Went for lunch and was completely surprised at the cost of drinks and  price of the meals. Also for these prices you would expect table service  however you need to go to bar for drinks or to order meals. You can also order from the table using the scanner which I absolutely hate to do. If I’m paying the prices they are charging give me some service!

Expensive for nothing special

Just wanted to write a review on how disgusting the meal was I had today at the Royal. Extremely sad as I’ve been a local for 45 years. The service was poor, food was really not edible and extremely over priced. With so many choices in mornington, do not go the the Royal.

Saturday lunch

First impression was a very nice place with wonderful views. Beers overpriced, $9 for schooner is just robbery. Then the menu was very basic, so went the Parma, sat down after ordering for a chat with the brother in law, only to be told after 2 minutes that my meal was up. Thought this can’t be good, and it wasn’t. Obviously pre cooked and frozen and zapped in the microwave. Tasted dry and bland.  Took us an hour and a bit to come and have time with our family only to cop second hand food, so disappointing. Definitely won’t be back as not many of our party of 13 were happy with what was dished up.

Poor food

Highly overpriced, poor quality food and bad service. We were with friends so did not like to complain then but are happy to now. We were encouraged to order using a QR code. Why do we need to do the work of the staff ? My wife, seeing nothing else of interest on the menu, ordered a 200 gram scotch fillet for $50 : you wouldn’t be charged that at a premier restaurant. It came with only tasteless pub fries. I was also disappointed in the menu options, and ordered gnocchi and meatballs for $35. It was not a very large serve and the tomato sauce tasted worse than that out of a supermarket bottle.  
Also my  wife and our other companion’s meals arrived quite quickly. I told them to start as mine should come soon. After ten minutes I asked a member of staff why I hadn’t received my meal and she questioned if I had ordered it correctly. After I told her I had paid for it, she went to check with the kitchen and told me they had not yet cooked it. After my companion’s empty plates had been removed, my meal arrived. No offer of compensation! Also the wine by the glass was quite expensive and served  in very plain pub glasses. This was a very disappointing evening.

The Royal Hotel

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