Name: Clouds on Beechmont
Address: 1805 Beechmont Road, Beechmont, Beechmont, Beechmont, 4211, Australia
Rating: 9

Elevator/lift

Smoke-free property

Garden

General

Non-smoking rooms

Family room

Rooms

Laundry

Services and amenities

Restaurant

Meals

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Conference Hall

Business

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Denham Scenic Reserve

Rosins Lookout Conservation Park

Murwillumbah Airfield

Gold Coast Airport

Clouds on Beechmont

Beechmont

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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23-beds

24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed in the chalet after a wonderful walk at Lamington National Park
The chalet is only a short 15 mins drive away. 
The chalet was very clean and comfortable with spectacular views from the veranda 
Our host was very welcoming and made sure we had everything we needed.
The birds in the aviaries on site were lovely to look at as were the peacocks wandering around.
We were also surprised to find a home cooked pasta dinner in the fridge on arrival.
We are looking forward to returning.

Surpassed expectations 

Staff are very friendly but the place was filthy and not maintained.  There was mould everywhere and its all you could smell.  Freezer was disgusting, dirty electric frypan left in the cupboard.  Amazing views but a HUGE disappointment.  Nothing like the photos.

Bad Experience at Clouds Safari at Beachmount

Location signage is poor and there is no reception.  You are met outside and escorted by foot down a 120m trek of steep, muddy, slippery and uneven ground to the tent on a wooden platform. This trip is both difficult and dangerous even if you have good mobility, and is an absolute nightmare in the rain or when lugging your gear up and down.  Be warned!   The outside kitchen is basically equipped for cooking with one electric burner and a bbq (not under cover) with a microwave inside and no oven.  The bathroom is a 10 step walk outside the tent with no cover, and the smell inside is extremely unpleasant due to the long drop toilet within which is putrid. Inside the tent is spacious, nicely decorated and relatively clean, apart from the duvet and pillow slips which were musty smelling.  Board games and movies were supplied, although the movie projector is broken (as other visitors have noted).  This is definitely not 4* accommodation and was not our idea of a pleasant time.

A Realistic Review

Very hard to contact the people who run the place as accommodation booked for other family members who could not make it interstate. We had the Old Saint Johns Church which had clean bench tops,  bathroom was clean enough but 4 towels for 6 people and 1 roll of toilet paper. One bed a pull out sofa and had to ask for sheets. The building needs so much maintenance the front steps are rotting the gutters just hanging on and there were rodents in the walls. The place is full of candelabra covered in cobwebs and dust. But there were flowers in a vase which was nice. 
Wood heater added to the atmosphere but quite chilly at night up on the mountain there. 
We were brought over a packet of pasta to cook and some homemade sauce which although nice was not conveyed to us so we had made other arrangements. Oh and two matches in the box to get fire going. All in all we had a laugh it was an experience. Oh and strange noises in the night. Also charged $50 more than quoted !

Unusual accommodation in stunning location.

Hubby surprised me on my birthday by taking me to this most romantic place in the Hinterlands! The host was so friendly and the vegetarian pasta sauce they’ve provided for dinner was delicious. The place itself was just gorgeous & so romantic. The view was breathtaking. We had the bonfire going whilst having a glass of wine after dinner. A few things that they could improve on was getting the lining of the tent professionally cleaned. It was quite dusty and my asthma flared up because of it I think. The place was quite dusty - we had to move the couch to get the projector screen running and there was a lot of dust and also mice droppings there. Unfortunately the power cord for the DVD player was broken, so we used our own lead that we have for our drone which worked okay so that was not an issue.

Aside from those things, everything else was great! It was a memorable and beautiful stay and we will most definitely come back for a longer stay.

Magical & The Most Romantic Place

Clean, antique furnishings and accessories, fresh flowers and more. Absolutely fabulous. Pillow slips and duvet covers ironed, incredible attention to detail.  The different accommodations allow for special family events or unique couple getaways.

Totally excellent accommodation. Fabulous views

One of the worst hotel management ever. The took booking during all these COVID restrictions. So when I informed them I would not be able to travel because of the restrictions their son Jazz promised me that I would get a full refund. I thought it was quite normal as I had three other hotels booked in the same trip and all of them gave me the booking money back but clouds refund never came through. And So I called twice to Jazz (person who handles the account and booking for this hotel) every time he promised me that he would pay for refund right away but it never reached my bank account.
Date of booking: 10/11/2020

Bad management 

Firstly I should say that it took us a while to work out that the same people own several of the accommodation properties in Beechmont, which is a very small place - Clouds on Beechmont, Clouds Serenity, Clouds Silver Lining and Old St John's Church. There may be more, I'm not sure.   So our comments are purely based on staying at Clouds on Beechment. In the advertising pictures this is the cabin with timber interior walls.  

Having read other reviews that say they were greeted on arrival and given helpful information, I don't know what happened in our case.  Our cabin was immediately adjacent to the owner's house and we were met by one of the family, who was busy building something in their back yard  and advised the cabin was ready for us and that anything in the fridge was for us to eat, which was very nice.  There was pasta to be cooked but nothing to put on it so we went back to their yard to ask if we could buy a tin of tomatoes or something else to put on the pasta from them but the fellow said his mum would bring us some pasta sauce in a litle while and sorry he had forgotten to tell us.  

As it turned out, the pasta sauce was really delicious.  That lady knows how to make a good pasta sauce!  We very much appreciated it along with the cheese and crackers.  However there was no bottle of wine, as others have all said, so maybe the owners were a little distracted that day. We never saw the mum but the dad did come out as we were leaving the next morning and asked if we had a nice time.

I'm just going into this much detail because our experience wasn't as warm and friendly as others have said.  On our arrival we didn't know what was going on at first.  

With regard to the accommodation itself, it was rustic, very dated (but others might like that so I'm not criticising, just making an observation), the decor from a mixture of eras from 30's to the 70's, and the feeling was like being in an old aunty's house, comfortable but a little depressing.  The view stretching forever was wonderful though.  

The surface cleaning was good and all guests needs catered for but some surfaces were shabby and in need of repainting or refurbishing. The bathroom was extremely dated and hotch-potch.

Our advice is to be very sure of which property you are booking when you look at the pictures online.  The pictures seem to be a bit mixed in together and it's hard to work out which pics relate to which property.  The nightly tariff is probably a good indicator of the standard.

Not sure what we thought of this

We stayed in Cloud Safari for the second time this September and it was just as magical as the first time we came last year.  

Every little detail has been beautifully and thoughtfully planned to create a luxurious and peaceful oasis on the mountain top. 

The bed was so comfortable, everything was immaculately clean and the amazing home made pasta made by Wilson’s wife for dinner was absolutely delicious. 

Wilson and His wife are so welcoming. So lovely and so wonderfully great at hospitality. 

I’ve travelled a lot internationally and stayed at many air bnb around the world and this is by far the best experience I’ve ever had.

The most magical little get away

Wonderful hosts greet you in the driveway and take the time to tell you about the local attractions. So nice to arrive to a home cooked dinner and a complimentary bottle of wine. Pets are welcome. The scenery and wildlife are spectacular, the spa and sauna a welcome addition. Everything you could think of was there. The hosts ensured we had complete privacy, ensured we had wood for a bonfire and provided a bunch of flowers on departure from the garden. 

If you haven’t been you are missing out on something very special. Tourists parking on the side of the roads close by are proof this place has the wow factor.

Clouds on Beechmont

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Location

Description of the guest house

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General

Rooms

Services and amenities

Meals

Recreation

Parking

Business

Beauty and wellness

Kids

Pets

Health and Safety Measures

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