Name: Nakel Yenu
Address: 244 Puerto San Julian, El Calafate, El Calafate, El Calafate, 9405, Argentina
Rating: 8

24-hour reception

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Rooms

Luggage storage

Services and amenities

Common kitchen

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Free Parking on Premises

Parking

Pets Not Allowed

Pets

Location

At the hotel

El Calafate Airport

Nakel Yenu

El Calafate

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Loved the nice little porch in front of the hostel to relax at! Also the kitchen is next to the hostel which we loved since there’s no noise complaints of people chilling out. 

Fede and Nacho really made us feel at home all the time! Beds are ok, they have communal girls/guys showers we were nice and clean and the facilities are good!

On Wednesday we joined their bbq and the atmosphere was amazing! They also helped us with booking a trip to El Chalten and provided us with some helpful insights. Got a package delivered here from back home and this went well as well.

Good atmosphere, friendly staff and ok rooms

Location is half the way from the bus terminal and town. Room was confortable and clean. Breakfast was good and the shared kitchen was also nice. Some of the staff needs some training in customer service. We had two situations with the same girl at the front desk, and in one of them when I was trying to understand her point and explain mine she started shouting and walk away. Not cool! 

Expensive for what you get

I'd give them zero points, if it would be possible...

Was there with my bf in late March; we had no reservation. Already when we arrived there, we couldn't really figure out, whether the people on the terraces were guests, staff or friends of staff (later on we knew: staff and friends) Even though we were obviously passing these smokers next to the front door to go inside to reception, none of the staff said hi. We walked outside a couple of minutes later and asked the people, if someone knew, where we could find staff. "Oh, I am the receptionist" (one of the people who we were passing to get in). This was still okay, the main problem followed later on: We were brought to our room and assinged beds. When we came back to the room later that day, my stuff was gone - other guests were assigned the exact same bed (with my stuff on). Alright, this can happen, new receptionist assigned me to a new bed. Came back again about three hours afterwards, guess what: My things were gone again and the bed I was assigned to was given to someone else, again. Had a a bed for a night, went on a trip and came back in the later afternoon - my stuff was gone again!! Worst thing about staff: They didn't seem to care about it and not a single sorry came from them.

The next morning I wanted to wash some clothes by hand, and asked at reception for a bucket and wether it's alright, if I washed it in that bucket in the showerroom. "yeah, yeah, that's fine". Ten minutes later a very angry housekeeping lady told me I wasn't allowed to do this.
So yeah, if the staff of Nakel Yenu would get organised and maybe discuss whatguests are allowed to and what not, future travellers might be happy about it.

The hostel itself is alright: I liked how the kitchen was in a separate building, no food odours in the bedrooms. The water pressure was quite little in the female showers. At the guys' it was apparently better. Hostel is a tad out of the city centre, but definitely walkable and about halfway between the centre and the bus station.

useless staff, okay hostel

Terrible experience here.  My wife and I stayed here a few years ago, had prebooked an excursion before arrival.  Once getting there we had booked for two nights but they lost our excursion reservation even with a reservation number.  To make the issue worse, once we got back to the hostel after a different tour the next day they had moved all of our unpacked gear, cameras, and laptop to a storage closet downstairs and did not honor our second night stay.  No explanation, no apology.  The absolute worst experience of any hostel (after visiting over 50 countries including most of Africa and South America).  Save the headache and stay somewhere else.

Worst experience ever - stay away from this place

Unfrieny staff and poor maintenance.
It's a Hippie young backpackers' place, so avoid if you are looking for a quiet place to rest after days of traveling and hiking.
Especially avoid if you are a couple. 
There are hotels with decent price in the area.


Nakel Yenu

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