Name: Bro & Sis Hotel Hanoi
Address: 65 Cửa Bắc, Trúc Bạch, Ba Dinh District, Hà Nội, Vietnam, Hanoi, Hanoi, Hanoi, -, Vietnam
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Express check-in

General

Room service

Hairdryer

Rooms

Laundry

Services and amenities

Breakfast

Restaurant

Meals

Internet access

Internet

Business center

Business

Location

At the hotel

Room amenities

Cat Linh

La Thanh

Thai Ha

Noi Bai International Airport

Bro & Sis Hotel Hanoi

Hanoi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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27-beds

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3-beds

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32-beds

33-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel changed its name to GOLDENOCEANS (one word) at the beginning of May 2012. Having lived in Ha Noi before, we wanted a friendly hotel which was outside the main tourist drag. We certainly found it. On the edge of the old quarter, walking distance to West Lake and many restaurants, a good walk to Hoan Kiem and not  a western cafe in sight. The (abundant) staff generally had good english and are incredibly friendly . we stayed three weeks and our every whim was catered for - including our motorbike lovingly tucked up at night in the foyer. When we asked for a teapot in our room, someone went out and bought a teaset for us. The Viet coffee for breakfast is enough to get you through the day!
Yes, there are little language/misunderstanding problems , but the willingness of the staff makes up for it. Our room was very comfortable and cleaned every day.

Excellent location and very comfortable

To make it clear – please don’t mix it up:
There was another Bro&Sis hotel (now called Moon View) former owned by the same family as the Bro&Sis hotel (53 Hang Bun St.) I talk about here. This hotel does not meet European standards at all. The rooms need an urgent renovation and the bathrooms (bathtub, shower curtains) were very moldy. (I had the opportunity to see different rooms). Free broadband internet (WiFi) did not work on 3 days out of 4. 
Breakfast is very poor.
The positive aspect was the friendliness and the helpfulness of the people in service and in the reception (mainly young students of “English and tourism”) and the whole staff.  The hotel is close to the old town.
no airport transportation service

Better places for the price - try to avoid

The hotel staff was very friendly, nice, and was fluent in English.  The rooms were clean.  However this is the first hotel that I have ever been in where not all the rooms had windows that opened to the exterior of the hotel.  Many of the rooms in this hotels instead opened to a skylight that was either 10x20 feet or 10x10 feet.  I prefer to have the option of clean air or a view with the hotels that I stay at but there only seemed to be 1-2 rooms per floor of 10 rooms that had this option.

Friendly staff - most rooms have no outside window

This hotel is in very poor condition. The curtains are disgustingly black. The room we had was noisy. The breakfast was very limited. The only good thing was the reception staff. They were very friendly and helpful. It is not centrally located. I would not recommend this hotel.

Better places to stay would not come back!

Excellent hotel for  a great price. 

I had a big room, very clean, well decorated and very isolated from the noisy streets of Hanoi.  My room has a fridge with fresh drinks. (not free, but always nice to have). I had a stable internet connexion with decent speed to do my work in the morning or looking for activities to do in Hanoi (but I had to use the ethernet cable, because wifi didn't work...not big deal). Air conditioning was very good and I slept pretty well in that hotel.

Location of the hotel is excellent, you are really near everything...such as the markets, main streets

Staff was great, very helpful with me and always smiling! One morning I was one hour late for the breakfast, but the staff prepared me a breakfast anyway, how nice!

I strongly recommend this hotel

Chris N.

Bro & Sis Hotel Hanoi

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