Name: Premier Inn Ipswich Town Centre (Quayside)
Address: 33 Key Street Ipswich, Ipswich, Ipswich, Ipswich, IP4 1BZ, United Kingdom
Rating: 8

Non-smoking rooms

Rooms

Location

The Witchbottle Theatre

Blackfriars

Dance East

Wolsey's Gate

St. Pancras Church

St Peter's by the Waterfront

Ipswich Tourist Information Centre

Cardinal Thomas Wolsey Statue

Unitarian Meeting House

St Lawrence Church

Premier Inn Ipswich Town Centre (Quayside)

Ipswich

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Room 309 window to left of TV doesn't seal when closed,which means you hear traffic noise all through the night and bus depot first thing in morning,also TV in room 310 is directly behind your head when in bed so if you have an inconsiderate neighbour who does late night TV viewing till 2 am can be very annoying

Not the best room in hotel

We spent two nights at the Quayside premier inn and to be honest it was spoilt because our room 415 was very warm we opened the window the two inches that it allowed but still hot,the air conditioning was doing nothing mainly because it was not switched on and when we asked about it we were told it was tempremental.Also the quayside does not really have much going on.

Very hot room.Told air conditioning is Tempremental

Lovely to be by the quayside! 

Room: clean & comfortable. Shower & bed - very nice. Couldn’t control the room temperature very well so was a bit hot. I could have contacted reception but couldn’t spare the time to get it sorted. 

No bar which was disappointing. 

Fun fact: easy to get Deliveroo delivered after restaurant shuts.

Nice to be beside the quayside

We stayed in an accessible room due to my husband being in a wheelchair. The room was perfect with enough room to manoeuvre around, plenty of space near the bed. Doors were wider and we notice emergency pull cords if we needed them. The bathroom was great too, we went for the room with a bath which was low as stated with grab rails all over the bathroom. It was easy for my husband to get in and out the bath and use the facilities. We slept rather well and really enjoyed our stay. We will definitely stay again in fact we are already booked to go back in September. Highly recommended for wheelchair users. 

Perfect for wheelchair users

Arrived late due to traffic and need to get checked in quickly to get the theatre. Receptionist saw us come in but prioritised gentleman looking for a table for dinner. After a 10 minute wait got checked in, dumped bags and got straight out again. Got back late, noticed room smelled of dog, woke in the morning to find only 1 set of towels even though booked for 2 people. Had to double up with towels - no sign in room of who to call (note for room service under menu when informed by night clerk to look on the desk). Informed staff at breakfast who comped breakfast as apology - but not the point. Should not have had t share towels in the first place.

Good location but towels for 1 instead of 2??

Taylor greeted us at reception and could not have been more helpful, professional, informative, her customer service skills were exceptional. Had a lovely evening meal in the restaurant where Taylor (who was multi tasking) and her colleague were working very hard as it was busy. Our room 107 was very clean and bed's comfortable.

Lovely stay

A pleasant place, rooms pretty good, good food at a sensible price.  The excellence of the over-worked but very helpful and efficient staff almost made up for the truly appalling system of automated check-in that would have been off-putting had it worked, but machines were broken, did not work properly, and it took seven attempts by the staff to get keycards that actually worked.  Not acceptable.

Great staff, good food, dreadful check-in machines.

Firstly, this hotel is in a great location near the quayside, close to plenty of nice bars and restaurants. The staff at this hotel were all very friendly and helpful.

Unfortunately , our room was unbearably hot. The air conditioning in the room didn't work and it was opening the window was not practical due to very loud traffic noise. I would liken the experience to sleeping in a sauna in the middle of a racetrack!!

We stayed in room 216 and when we complained about the heat to a member of staff, they told  us that there is a long term problem with the aircon throughout level 2. He also told us that Premier Inn are unwilling to rectify this problem because it is too expensive to fix  They offered to let us take some iced water from the bar, but that's not really the point!  We stayed for 3 nights and didn't get a single good night's sleep!


If you like the idea of sleeping in a sauna in the middle of a racetrack, then this hotel is for you!

Lianne on reception was excellent my 4 yr old son loved her. All staff friendly and helpful. Nice and quiet stay. Time with my son and peaceful nights sleep. Hotel clean and room was perfect temperature.

Lovely hotel and staff

Possibly one of the worst nights sleep ever. It wasnt a hot day generally but the room was very hot. Aircon didnt have any effect and by the morning it had packed in all together. Opening window wasnt really an option as right by road so too noisy. Staff were good and friendly, but ket down by poor investment and management that are really customer focused.



Premier Inn Ipswich Town Centre (Quayside)

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