Name: Hôtel Samarons
Address: Avenue Hedi Nouira, Halq al Wadi, Halq al Wadi, Halq al Wadi, 2037, Tunisia
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Ticket assistance

Television in lobby

Terrace

All Spaces Non-Smoking (public and private)

General

Smoke Detector

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Coffee/tea for guests

Breakfast

Buffet breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Shuttle

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Parking

Free parking nearby

Conference Hall

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Tunis-Carthage International Airport

Hôtel Samarons

Halq al Wadi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Staff were friendly and helpful. Room was large and had two sitting areas. Bathroom had a nightlight which was a thoughtful feature. Room service food was quick, reasonably priced and very good. Breakfast buffet was good. Housekeeping staff were very thorough each day.

Amazingly Nice

Large spacious rooms, friendly staff, nice night light in bathroom, comfortable beds.

Better Than Most

This is the worst hotel I have ever been in my life. I booked for 6 nights and couldn’t stay there because of I found hairs all over from bathroom tub to bed. Also smoke everywhere omg the lobby was full of smoke too this was insane. After talking to the frontal desk they agreed to refund my unused 5 nights and Omar promised to process refund with Expedia. Lies lies they refused to give my money back and until now. The hotel claims to be a 5 stars and once you get there you’ll see that their stars was taken away. The booked a suite and was given suite 305 the bedsheet feel itchy because I got there at 7pm couldn’t leave the same day. I ended up finding another hotel and left first thing in the morning. The hotel did not honor their promise to refund the remaining 5 nights. BECAREFUL PURE SCAM.

Hello, 
1. The hotel interior design was Ok/average.
2. the towels seem to be washed more a 1000 times. Their was no good variety of food at breakfast(the breakfast fits a 3 star hotel not 5 stars, also you have to speak to get milk or a bottle of water you don’t find them on counter/buffet counters.
3. I had to change the room from the 5th floor to the second floor because of the noise coming from night club party I could not sleep.
4. You have to pass through the security entrance all the time instead of the main big front door, maybe because they have some concerns about intruders of people who enter without reservation or some other reasons, for me it was annoying because I have to pass beside the security personnel.
5. The hotel lobby is full of Libyans who look like pirates staring at every person who enters or leaves the hotel.
6. The hotel room I slept in had know door tags and the electronic black panels that tells staff not to annoy me is broken.
7. The hotel room had know safe to put my money or passport, I had to take them always in my pocket.
8. Damn the people are always asking for more money in taxis and restaurant (I have to be fair not all of them).
(The manager of the hotel seem to be so economical and stingy not hiring more staff)

I don’t think I will come back to this hotel

Value for money

The room the hotel gave us for the night was clean and prepared for guests. The service was also allright. But at night we heard a lot of noises which kept us awake.

I stayed in the hotel 3 nights very bad history about room dirty not clean breakfast in morning very poor and dry food same thay heat food so many times and area not friendly and you need walk in area very hard....

Dirty room

Me and my husband booked two nights with this hotel. Due to our flight being late we could not book into the hotel on time on the first day. We tried to call the hotel but no answer, we also tried to call hotels.com but as a British number kept taking our credit. We got to the hotel after an awful travel experience to find that the bed we should have been sleeping in at that very moment was booked for someone else and there were no more rooms for us. Because we didn’t check in on the first day our entire stay was cancelled by the hotel and we were not allowed a refund either. At that moment we were exhausted and furious because we couldn’t have a refund for a hotel stay that we didn’t even have, we were more concerned that it was 12pm at night and there were no hotels that we could check into. We were stranded in Tunis with no place to stay and both me and my husband were ill too. We ended up staying in a disgusting hostel just so we could be behind a locked door in the middle of the night. The stress that this hotel put us through is unbelievable especially after an awful journey to find that we couldn’t even stay there and the panic of thinking we would have to sleep on the street. This hotel is supposed to be one of the best in Tunis but far from it. They had no compassion and didn’t even have water to give us. We understand of course that there are policies in place for late check in but what could we have done? So disappointed, :( :(.

We were stranded in Tunis!! :(

the hotel is good, rooms are clean and spacious , service is good.the downside is that the air condition is not workingthe room is hot, i told the reception about this issue but they didn't solve the problem and ignored me.

good hotel but there are some issues.

I arrived quite late having been ripped off by taxi driver from airport. Do not pay more than 10 in local currency ! Staff were pleasant and let me buy a bottle of wine for room as bar closed due to Ramadan. For same reason a free meal was unexpectadly delivered to room at about 10pm ! Couldnt get tv to work despite maintenance chap attending. No hot water for shower either.

Hôtel Samarons

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

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