Name: Primestay Self Check-in Hotel Altstetten
Address: Rautistrasse 12; Zürich; 8047, Zurich, Zurich, Zurich, 8047, Switzerland
Rating: 4

Smoking areas

Smoke-free property

Heating

Terrace

General

Non-smoking rooms

Flat-screen TV

Wardrobe/Closet

Linens

Rooms

Free Wi-Fi

Internet

German

English

Languages Spoken

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Helvetia Square

SIX Swiss Exchange

Swiss National Museum

Lindenhof

Paradeplatz

St. Peter Church

Fraumuenster

Zurich Town Hall

Grossmuenster

Zurich Zoological Museum

Bellevue Square

Kunsthaus Zurich

Opernhaus

Lake Zurich

Zurich Zoological Garden

Zurich Airport

Swiss Transportation Museum

Lion Monument

Glacier Garden

Bourbaki Panorama

Loewenplatz

Saint Peters Church

Lucerne Arts Museum

Rosengart Collection

Lucerne Town Hall

Lucerne Congress and Events Centre

Mill Bridge

Chapel Bridge

Jesuit Church

Jean Tinguely Museum

Primestay Self Check-in Hotel Altstetten

Zurich

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Due to covid-19 my flight was cancelled. Tried to reach you to know if you can just charged my a fee for the cancellation and refund me some of the reservation money and they're no sensible to that. This doesn't seems to me a well client management. I still need to go to Zurich but for sure will choose another place to stay.

No refund - Covid-19

The company does not want to pay back my rental deposit. When I left the apartment they informed me that extra charges will apply although the apartment was left well cleaned. Beware and keep away, with this firm you can only lose.

STAY AWAY from this company

Went to the hotel and put the pin in the box and I found only one key, not three keys... then had to wait for the receptionist to get into the building which she was late to her job. Making me and my group have to wait... then when she finally came, she begun only to greet me then call someone on her phone while I was waiting to check-in. Halfway through her phone call, she shouted: "give me your key" and then went back to her phone call. Once she finished with her phone call, she then began to lecture me on how it was my fault that I took the key in the box that I was emailed to open and that I must "learn my lesson" (this was repeated to me a few times). Once we got the key, the rest of the say was fine. 

Absolutely rude staff there. This place is no more than a place to sleep in Zurich for cheap. they do not understand the concept of hospitality

Rudest staff in the world

The location is very good, near to a bus stop and a tram stop. The tram goes straight to the centre of Zürich. The room was a good size and the bed linen was clean. There’s a smart TV, which you can watch Netflix on. There was a fridge in the room, which is an added bonus. The shared bathroom and toilet were clean for the entirety of our stay, however, they weren’t very close to our room. We could smell weed, which was being smoked from a room nearby. 

Good for a few nights

Absolutely awful place. I stayed here in August and they charged me twice for me stay. A month later and several promises to pay me back they still haven’t. AVOID AT ALL COSTS. Absolutely disgusting customer service. Will never stay again.

DO NOT STAY HERE IS YOU LIKE YOUR MONEY!

One of my worst experience with any hotel. The room was dirty, smelly, bed and towel with stain. However, Location wise it is near to bus station and tram station. The help desk was helpful with my check in issue. 

What a dirty room

The location is good. 11 minutes from the airport by bus and the stop is right outside. It’s a short walk to tram stops and only 15 minutes walk to the station.
Our room was fine. Plenty of space with shelves, wardrobe and desk. Enough power points for charging our devices. WiFi was poor but adequate. It seemed to be lots of domestic routers all with different names and passwords.
The room was clean. Bunk beds pretty basic but we both got good nights sleep for all 5 nights we stayed.
Kitchens had no pans, utensils or even shelves in the oven. I believe you can pay extra to borrow pans etc. There is a microwave in each kitchen and we had a fridge in our room.
Showers had plenty of hot water but some had black mould on ceiling/walls. 
Cleaners were good but some other guests had little respect for others and left a mess behind them.
The lady in reception was helpful and polite. She printed out our boarding cards free of charge.
All in all it was perfectly adequate but don’t choose it if you want a romantic break!

Recommended if on a tight budget

Very cheap apartments in Zürich, although not close to the center (building is located in a different neighborhood). It’s some different from the website photos. It’s possible parking during the night for free. I think it’s suitable for short stayings.

Checking system is a bit impersonal and some confusing to get the keys, but once you’re in they are very polite and efficient.

Fair price, regular service

The bathrooms, WCs and kitchen are in common and always dirty.
Paper is missing most of the time.
Residents shoot very late preventing others to sleep.
There is a couch in the corridor with a guy sleeping on it every night.
Very far from the center.

To be avoided

Worst place I have ever been in Switzerland! Had to go to the police to get my money back. Kitchen and toliets are dirty, Sleeping during the night is impossible due to parties and shouting people all the time. do yourself a favour and avoid this terrible place!

Primestay Self Check-in Hotel Altstetten

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

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