Name: Aloft Grand Hotel
Address: Hettipola Watta, Ella, Ella, Ella, 90090, Sri Lanka
Rating: 0

Smoking areas

Ticket assistance

Garden

Terrace

Express check-in

No elevators

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Children swimming pool

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Castlereigh Reservoir Waterdrome

Aloft Grand Hotel

Ella

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel.

This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal.Overall a very unpleasant stay, roof was not properly clean

Go somewhere if you could

2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated.

I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there.When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely…We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels.Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages.They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would.It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much.I’d say steer clear of this place!

Five stars are straight up lies

We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room.Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable.We did not get back the money after asking it.The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax

This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.

Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.

What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.

What a little gem

New property with modern amenities Located in a tea estate 3 km away from Ella townGood place to relax and unwind Friendly and helpful staff

Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed.  Path to cabins are steep and slippery with shale.  They should really consider adding a stairway.

Aloft Grand Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment