Exe Zarzuela Park

RESTAURANT SERVICE AND RECEPTION: I have been here several time in the years but always for 1 or 2 night. This time being here for 2 weeks i’m having few dinners in the hotel. Quality of food is good but what captured my attention has been the customer attention that the service has. Although there is only 1 waiter (at least at the time i had dinner), I appreciated the professionality, the speed in reacting, and the style to serve the customers. From the name tag I captured the name “LIZ”, I guess Elizabeth. It’s when being professional in the job we do, without doing anything special we captured the attention of those who look also to the details; very much appreciated. I guess is one of the focus of the hotel because also at the reception i always got high level of services (including when few months back I forgot the iPad in the lobby and they called at the office they found it). Cleanness of the room is as well very good. Stairs and doors should be renewed at least in the main building where the reception is.