Name: The Russel Hotel
Address: Corner Long, Graham and Unity Street, Knysna, Knysna, Knysna, 6570, South Africa
Rating: 8

Shopping on site

Air conditioning

Smoke-free property

Heating

Garden

Terrace

Reception desk

General

Non-smoking rooms

Room service

Interconnecting rooms available

Family room

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Safe-deposit box

Luggage storage

Iron

Services and amenities

Breakfast

Kettle

Meals

Free Wi-Fi

Internet

Shuttle

Airport transportation

Transfer services

Transfer

English

Multi-language staff

Languages Spoken

Parking

Parking nearby

Golf сourse (within 3 km)

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Plettenberg Bay Airport

The Russel Hotel

Knysna

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel was in a great location. The parking was secure. Our rooms were quiet and did not hear any other guests even thought there was a school rugby tour also staying. Some contents like crockery in the room need an updating, but the rooms were clean and comfortable. 
Excellent value for money and good breakfasts served.

Great value for Monry

Disliked  · Regrettably we had to cancel two nights “last minute” This was due to the level 9 storm raging through the Western Cape ,leaving many road closures. We were cycling and were unable to pass through the Prince Alfred pass. Understandably the Russel Hotel acted upon cancellation policies. We found that given the severity of the storm which was quite evident that the hotel could of at the very least given us one night back as a show of “good will”. Unfortunately they have lost our future business and recommendations.

Disappointed

•	Terrible breakfast with limited options, no fruit, muesli, yogurt. The options included only bacon and egg or dry porridge with milk. It would have been better to go to Wimpy;
•	Walked up three flights of stairs carrying luggage with no help offered (there is no lift);
•	Bath literally had a rim of soap scum, basically filthy;
•	The fridge was unplugged and had a stinge of rotten meat, no one bothered to clean it;
•	No DSTV channels only Open View;
•	Rude and disrespectful receptionist;
•	No air-conditioning in the room;
•	Room opposite of an old age, no privacy at all;
•	Poor ventilation in room.

Will not be returning also wouldn't recommend the establishment - Rather stick with a well known respected brand.

Very neat and clean and easy to found. Yard is secured and parking area was good in so much that you can see your car through the window.  Room was also neat with white linen. Very quite i slept peacefully

Building

When we arrived at the hotel we were greeted with a smile, however when checking in we were told that our reservation can be seen on the extranet but not on the res system even though I chatted to the hotel after making the reservation.

We were then taking to the room, which was not the room we booked or saw on Booking.com, we even checked the pics and the room was definitely different, but alas it was clean and liveable for the 2 nights stay,even though hubby and I slept in the single bed rooms as it felt weird that our 5 and 6 year old had to sleep at the main door of the room and be a little way away from us. Hot water in our room was also an issue but the staff was happy to sort that out. 
Breakfast was great, really really enjoyed it. 



Good stay

A low-cost hotel booked for 1 night to break a journey. It is not in the best area of town though we felt safe on our walk from the hotel to the Waterfront for dinner, and back afterwards. There was secure parking in a fenced and gated area around the hotel so our hire car was also safe. The rooms were large with all the usual facilities provided, including battery-powered lanterns for load shedding - there seemed to be no generator. Breakfast was OK - cereals, milk, tea and coffee laid out and the chef came with a menu for cooked breakfasts, mainly eggs and toast. The staff were friendly and helpful, advising us, inter alia, of the best restaurants to go to for dinner.

Comfortable hotel for a short stop over

As a regular visitor  to Knysna,this establishment has been NY preference as I can't fault it.
Good value for money,it's spacious,clean,good breakfast.
Only down side is that the pillows are too soft,but bearable.

Russell hotel

The hotel is not far from waterfront, very clean, in town, very comfortable beds and breakfast was excellent, surely would come back and stay for many days, would recommend it to my friends and family. 

Excellent accommodation

we had a family holiday and enjoyed every minute of it. The hotel staff made it feel like a 5 star hotel. rooms were just as we needed and the breakfast options were fantastic. it was a pleasing experience to be part of the multi cultural guests who came and went and we enjoyed our stay very much.   

Russel Hotel

I stayed at the hotel for a few days the room was great everything a traveler needed breakfast was good and freshly cooked I suppose the only had was they did not have a connection for the modern phones but it was not to much of a problem as I was on holiday 

The Russel Hotel

Main amenities of the hotel

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Location

Description of the hotel

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General

Rooms

Accessibility

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Parking

Sports

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment