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leisure
September 2024
Standard Double room (full double bed) (king size bed), 2 nights
leisure
Cleanliness
9
Location
10
Value for money
9
Service
9
Room
9
Meals
leisure, company
September 2024
Standard Double room (twin beds), 3 nights
What was good
Rooms was clean and location good.
What was bad
No elevator. Building too old. Bad breakfast.
Dear Yunus Emre,
Thank You for Your feedback. We appreciate Your comments and will take them into consideration for future improvements.
Best regards,
Ripsime Smirnova,
Guest relations manager.
leisure, solo
August 2024
Standard Single room with courtyard view, 7 nights
What was good
very good location , staff very nice
What was bad
The hotel does not provide bottled water. You need to use the water dispenser outside.
Guests' photos
leisure, company
June 2024
Standard Double room (twin beds), 1 night
What was good
location
What was bad
no left
business trip, solo
June 2024
Standard double room (double bed) (king size bed), 1 night
What was good
-
What was bad
Awful place There is no you have to climb 4 dirty floors with your luggage’s and tru the drunk guys in every floor, then you reach the stupid reception desk and after checking tru another stairs 2 floors down , such a idiot design a real nightmare for 8000 Rubles
Dear Deniz,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience at our hotel. It is concerning to learn that the cleanliness of our facilities did not meet your expectations and that you encountered disturbances during your stay.
We understand that navigating multiple floors with luggage can be challenging, especially without an elevator. Please rest assured that we are taking your comments seriously and will address the issues of cleanliness and guest conduct on our premises as a matter of urgency.
Regarding the layout and design of the hotel, we appreciate your perspective and acknowledge that our unique structure may not be to everyone's liking. We are continuously working on improving our guest experience, and your input is invaluable to us in this process.
We hope that despite your recent experience, you will give us another opportunity to welcome you back, ensuring a stay that reflects the high standards we strive to uphold.
Best regards,
Ripsime Smirnova,
Guest elations manager.
business trip, couple
March 2024
Standard Double room (full double bed) (king size bed), 2 nights
business trip, couple
Cleanliness
10
Location
10
Value for money
Service
10
Room
10
Meals
leisure, solo
January 2023
Standard Double room (full double bed) (king size bed), 2 nights
leisure, solo
Cleanliness
9
Location
9
Value for money
10
Service
9
Room
7
Meals
7
leisure, solo
December 2022
Standard Single room, 2 nights
What was good
The hotel is situated right near Moskovskiy train station and is very comfortable to get to and visit places. There are a lot of cafes there and plenty of shops and shopping centers
There was kinda Swedish table with assortment of different kinds of food. Few people
I had everything I need in the bathroom but the bed wasn’t comfortable for me, probably because there were too many mattresses)))))
Perfectly clean
Everything was fine
What was bad
Only the thi
leisure, couple
September 2022
Deluxe Double room (full double bed), 2 nights
What was good
Despite being located on a busy street, the room itself is perfectly quiet. The underground station is close to the hotel
The staff is friendly and efficient. Plenty of food to choose from.
We had everything we needed. All sorts of towels, shower gels, lotions, shampoo and hair conditioner, as well as a shaving set) + toothbrush and toothpaste.
The bed is large and pretty comfortable.