until December 27, 2024
from 1,098 CNY
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leisure, couple
October 2024
Premium Double Club Lounge Access room (full double bed) (queen size bed, annex, lounge access, pool access), 3 nights
leisure, couple
Cleanliness
10
Location
9
Value for money
10
Service
9
Room
9
Meals
8
leisure, couple
October 2024
Premium Double Club Lounge Access room (full double bed) (queen size bed, annex, pool access, lounge access), 2 nights
What was good
The staff was welcoming and helpful, assisting me with event bookings. The room had a fantastic view.
What was bad
The hotel's Wi-Fi was unreliable. not easy for drivers to navigate to the hotel. The furniture was outdated.
Dear Mohammed,
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
Tamara Muchinskaya
Quality Manager
leisure, couple
September 2024
Premium Double Club Lounge Access room (full double bed) (queen size bed, annex, lounge access, pool access), 1 night
leisure, couple
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
9
business trip, couple
May 2024
Standard Double room with city view (full double bed) (king size bed, main building), 1 night
business trip, couple
Cleanliness
10
Location
10
Value for money
Service
10
Room
6
Meals
6
leisure, couple
April 2024
Двухместный номер Standard (двуспальная кровать), 2 nights
leisure, couple
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
business trip, company
January 2024
Standard Double room (twin beds), 6 nights
business trip, company
Cleanliness
10
Location
8
Value for money
Service
10
Room
10
Meals
5
leisure, company
January 2024
Standard double room (twin beds), 8 nights
What was good
A very beautiful view overlooking the Moskva River
It has all services and is clean
What was bad
Some of the female receptionists are unhelpful and refuse to help, especially when I am a tourist. I ask for assistance in booking activities and events due to the difficulty of communicating linguistically with the activity places. They refuse this on the grounds that it is not one of their assigned tasks and that the employee in charge is on vacation and they ca
leisure, company
January 2024
Standard Double room (twin beds), 8 nights
leisure, company
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
leisure, company
January 2024
Standard Double room (twin beds), 1 night
What was good
lobby decor, reception Area.
What was bad
there is no 5 star facility. everything is available at extra cost. price just for stay in Room. even furniture also broken, in reception not get any welcome . no value for money at all. I book for three nights and i cancel my booking after one night and shifted to another hotel. this is not the 5 star property.
leisure, company
January 2024
Standard Double room (twin beds), 8 nights
What was good
-
What was bad
No coffee machine in the rooms. Just a kettle and instant coffee.