until December 22, 2024
from 3,100 CNY
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leisure, couple
November 2024
Deluxe Double room (full double bed) (king size bed), 4 nights
leisure, couple
Cleanliness
10
Location
9
Value for money
10
Service
10
Room
8
Meals
leisure
September 2024
Superior Double room (full double bed) (king size bed), 7 nights
leisure
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
leisure, couple
September 2024
St Regis Double Suite (full double bed) (king size bed), 6 nights
leisure, couple
Cleanliness
9
Location
10
Value for money
8
Service
9
Room
10
Meals
leisure, couple
August 2024
Deluxe Double room (full double bed) (king size bed), 6 nights
leisure, couple
Cleanliness
10
Location
10
Value for money
9
Service
10
Room
10
Meals
10
leisure, company
August 2024
Standard Double attic room (twin beds), 4 nights
leisure, company
Cleanliness
10
Location
10
Value for money
7
Service
10
Room
9
Meals
leisure, couple
July 2024
Superior Double room (full double bed) (king size bed), 5 nights
What was good
Beautiful hotel, spa, sauna, steam room, pool. Love the hotel looks in general. Good food in room service.
What was bad
Cleaning staff maybe the worst I had in a luxury hotel. Didn’t arrange anything, there was some cheese from room service that they left for 6 days which was extremely visible on the desk (I left it there just to see how long they will take, they never took it until I directly) they just made the bed. One day Left the cleaning sign on, left fo
leisure, company
January 2024
Deluxe Double room (twin beds), 5 nights
What was good
Location, size of bedroom , very clean hotel
What was bad
I extended the check out till 6 pm , I called the reception they informed me that i need to pay 17000 RUB but when i want to reception they told me 20000 RUB , I told them that we agreed to pay 17000 only , the receptionist told me that i called room service not reception but i am sure i called the reception and he didn’t give me the receipt..
leisure
January 2024
Superior Double room (full double bed) (king size bed), 3 nights
What was good
The location only
What was bad
1-No isolation at all
2-Cleaning so bad
3-For the reception staff at the hotel, they were very bad and unprofessional. They even mocked the customers. I asked to speak to the manager, but they brought one of their friends instead.
leisure, couple
January 2024
Superior Double room (full double bed) (king size bed), 5 nights
What was good
Location was perfect near by red square
Room was good , comfortable bed , warm room
What was bad
Hotel in general was good , price could be better ( lower ) and flexibility for late check out if there is a chance (they ask me for 2000 rub for late check out ! , my check in was at 23:00 )
leisure, couple
January 2024
Standard Double attic room (full double bed) (king size bed), 5 nights
leisure, couple
Cleanliness
9
Location
9
Value for money
9
Service
8
Room
9
Meals
9