until August 5, 2025
from 368 CNY
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leisure, couple
July 2024
Budget with Hotel Hall view Double room (full double bed), 1 night
What was good
bathroom was good
What was bad
the worst hotel ever, i stay on 607 first of all the cleaning woman entered the room without knocking the door at 19:00 then the iron didn't work, the hair dryer didn't work, the AC DIDN'T WORK I don't know why I go to this place for try
the technician come to my room and said it's worked very well, Смыслы I have AC AT MY HOUSE AND I KNOW WHEN THE AC WORK OR NOT, the toilet was the only thing I liked, the bed was moving when I
Уважаемая(ый) Adel,
Позвольте принести Вам свои искренние извинения за доставленные неудобства. Мы стремимся совершенствовать сервис с каждым днем, ориентируясь на пожелания наших гостей. Хотелось бы уверить Вас в том, что мы обязательно проработаем Ваш комментарий с ответственными менеджерами служб отеля и учтем в будущем все Ваши замечания во избежание их повторения. Искренне надеемся, что вы ещё не раз выберете наш отель для вашего комфортного отдыха!
Благодарю за обратную связь, которую Вы дали по проживания в данном отзыве.
С уважением,
Руководитель службы приема и размещения
Загороднева Олеся
leisure
January 2024
Superior Double room (full double bed) (king size bed), 2 nights
leisure
Cleanliness
1
Location
1
Value for money
1
Service
1
Room
1
Meals
1
leisure, solo
December 2023
Superior Double room (twin beds), 5 nights
leisure, solo
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
business trip, solo
October 2022
Superior Double room (full double bed) (king size bed), 3 nights
What was good
- Wi-fi
- Location near subway stations
- Price for the room
- Storage room
What was bad
- Hotel staff is not helpful
- Full board had limited options
- Breakfast was poor
- Small room
- Cleaning service wasn't perfect
- Slow service at the top floor restaurant
leisure, company
August 2018
Economy double room (2 single beds), 7 nights
What was good
Overall a good hotel, very cost-effective in Moscow. The room was very clean, cleaned in a timely manner, and the front desk was very friendly.
What was bad
Although I am Chinese, I still feel that there are too many Chinese groups... We happened to eat with groups at breakfast, and the food was much worse than when there were no groups. Moreover, the house is an old building with additional floors, and it creaks when you walk. The walls are all made of wood,