Name: Astrotel Cubao
Address: 38 P. A. Bernardo, Cubao, Quezon City, Quezon City, Quezon City, 1111, Philippines
Rating: 0

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Express check-in/check-out

Television in lobby

General

Cable TV

Shower

Slippers

Rooms

Accessibility features

Accessibility

Safe-deposit box

Telephone

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking nearby

Parking

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Ninoy Aquino International Airport

Astrotel Cubao

Quezon City

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff are not really greeting always..most of them just staring without even welcoming!..the location also not that perfect..is located back of farmers plaza but about the street area is very dirty including so much trash infront of the hotel..also the hotel facility doesn't have any improvement such restaurant or dinning area

I was skeptical of astrotel from the beginning. The surrounding area isn’t the best. But after staying there for 3 weeks I can honestly tell you it’s one of my top 5 best experiences In my lifestyle of constant traveling. The price was incredible, but the part that really put it over the top for me was the customer service. The staff is amazing especially the front desk staff. I will stay there again and I highly recommend it. It is very safe and secure and even though the outside neighborhood is questionable I never had a worry for my belongings inside. Awesome parking for my motor and I highly recommend.

There were small roaches. Inner sheets of the pillows were so dirty.Clogged toilet bowl. It won't flush.Room is spacious.

Clogged toilet bowl

Overall rate will be 3. As the place still with coackroaches. Also aircon is not cool enough for the room. Although has a friendly staff. Improvement on the facilities must be needed.

Superb customer service. Newly painted building too. With super gentle staff and amazing themed rooms and designs!

I booked for vip room but since it’s not ready they put me to premium room. Supervisor Cande E Tomagos told me that she will update me once it’s ready. I been waiting for her but she didn’t call or see me up to the next day. The linen that we used is very dirty and there’s a spot of men’s and girl’s liquid. I paid for VIP room but they put me to regular room. The sink was clogged, no phone lines, no power outlet.

Unprofessional staff (Cande E Tomagos)

Astrotel fails to deliver its own name. The design resembles a lost boat in the pacific. They tried to incorporate astrological idea but it turns out to be a wrecked cargo ship. Theres no single window in every room but rather some ridiculous wall paper that does not serve any purpose. Rooms are poorly lit.. the washroom needs improvement, theres no where to put soap or hygiene stuff. Theres no glass or curtain that separate the toilet and the shower. U expect the entire washroom to be all wet after a shower. They dont keep record of people checking in. I booked for 5 days stay awaiting swab test for my outbound flight. The guy from the detoxicare came looking for us for the swab testbut the front desk said we never checked in. So we have to rebook our swab. Then, the guy came the next day and the hotel refused at first to let him do the test so i asked the guy to do it in the parking lot. The manager came and we explain the situation because they said they were not informed. In the end, Alvin, the manager allowed us to get swabbed in our room.   The receptionist knocked in our room at 2 am and told us to check out. I was appalled. I showed my booking and told them we are supposed to check out at 2pm. They said their system indicates that we need to check out. They finally admitted that it was their mistake!

Astrofail.. a confine space for aliens

There are rats and cockroach nesting on my head board. The rooms smells cigaret. the frontdesk are not friendly not answering the call from my room. The room cleaners  are not doing their work.

Astrotel Cubao

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