Aluna by Ahau Collection

1.6 kmfrom the city center

from 1,519 CNY

  • Aluna by Ahau Collection

Super

9.0

Guests noted:

  • Value for money

    8

  • Location

    8

  • Cleanliness

    8

Main amenities of the hotel

  • Free Internet
  • Parking
  • Suitable for children
  • Swimming Pool
  • Bar or restaurant

Location

  • Tulum International Airport • 3.4 km
  • Xel-Ha Water Park • 16.7 km
  • Felipe Carrillo Puerto Airport • 21.1 km
  • Coba Ruins • 43.3 km
  • Xcaret Eco Theme Park • 54.7 km

Available rooms

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Location

Aldea Zama, Quintana Roo, Tulum

  • Places of interest
  • Xel-Ha Water Park • 16.7 km
  • Coba Ruins • 43.3 km
  • Xcaret Eco Theme Park • 54.7 km
  • Airports
  • Tulum International Airport • 3.4 km
  • Felipe Carrillo Puerto Airport • 21.1 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Aluna by Ahau Collection» is located in Tulum. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the hotel

You can stop by the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free.

Also, the following services are available for guests at the hotel: a massage room and a doctor. Sports fans are going to love a diving club. Swimming fans are going to enjoy an outdoor pool. Children will be happy, there is a playroom for them.

The tour assistance desk of the hotel will help you book an excursion. You can take your pet with you for the journey. Pets are allowed. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, a safe-deposit box and a concierge.

The staff of the hotel will be happy to talk to you in English and Spanish.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

What other amenities are there?

General

  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Garden

Rooms

  • Room service
  • Family room

Accessibility

  • Accessibility features

Services and amenities

  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Luggage storage

Meals

  • Bar
  • Restaurant

Internet

  • Free Wi-Fi

Languages Spoken

  • Spanish
  • English

Tourist services

  • Tour assistance

Recreation

  • Nightclub

Parking

  • Free parking

Pool and beach

  • Outdoor pool

Business

  • Conference Hall

Sports

  • Diving
  • Snorkelling

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

Kids

  • Babysitting and childcare
  • Kids club

Pets

  • Pets allowed

Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 12:00
12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Payment

In the hotel
In cash
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
9.0

Super

Based on 234 reviews from guests around the world

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
Aluna by Ahau Collection