Name: Hotel San Pedro
Address: Avenida 3 Poniente 724 Centro De Puebla,Avenida 3 Poniente, Puebla, Puebla, Puebla, 72000, Mexico
Rating: 5

24-hour reception

Smoke-free property

Washing machine

Garden

Terrace

Private check-in/check-out

General

Non-smoking rooms

Family room

Rooms

Iron and board

Luggage storage

Services and amenities

Common kitchen

Kitchen

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Parking

Pets allowed

Pets

Location

At the hotel

Huejotsingo Airport

Hotel San Pedro

Puebla

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

  We, a couple in our 60s, traveling in a group of 6, arrived at San Pedro hotel in the very pretty city of Puebla and we were at first very impressed. We were offered a lovely welcome drink, and taken up to the rooms which on first appearance, looked really nice. Spacious, attractive decor, though a little tired, and a little balcony looking over the street. A central courtyard with a swimming pool and chairs tables etc was very attractive. Lovely, we thought. 
We soon discovered the deficiencies. 
Room 320. No in room safe ( it had been removed). There was a large crack across the glass shelf which was very sharp. There was 1 small bottle of water & 2 teacups which probably had been rinsed but clearly needed washing before they could be used. There was no refrigerator but there was an ice bucket, however the ice machine was inoperable. We asked at reception for ice, we were directed to ask the restaurant, no ice there either. Restaurant staff very off hand. Apparently There wasn't any ice in the hotel! No one seemed to care. I expressed my feelings! The manager came out and was surprised that there wasn't any ice so he sent someone up the street to get some. Problem solved. 
We sat in the courtyard with our friends and had a quiet drink and turned in about 8:45 as we had an early start the next day. 
The bed was ok, but sleep was woeful. The street noise was ok, but the noise from partying guests was dreadful. It was loud, raucous and totally unacceptable and it went on throughout the night. After being asked twice by one lady in our group, whose room was off the courtyard, amidst the partying, to please quieten down, the noise continued relentlessly. The loud music, the shrieking laughter, the partying noise echoed loudly through the open corridors upstairs disrupting us all.  So she got dressed, approached the reception / security persons on duty, demanded action - that was about 4:30 am! The partying was immediately outside her patio door! 
Not acceptable. Surely one of the security persons should have asked the noisy revellers to quieten down much earlier! We were all paying guests who deserved a decent sleep. 
Hotel Management seriously needs to address these operational issues. 



Hotel San Pedro

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