Name: OYO Hotel Mi casa, Oaxaca centro
Address: Avenida Independencia 1501, Oaxaca, Oaxaca, Oaxaca, 68000, Mexico
Rating: 6

24-hour reception

Smoking areas

Garden

No elevators

General

Cable TV

Shower/Bathtub

Toiletries

Rooms

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Oaxaca International Airport

OYO Hotel Mi casa, Oaxaca centro

Oaxaca

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I booked a reservation months in advance based on the location and pictures; at the time of booking it said rooms in the area were selling out fast or some locations had no rooms left for the dates I needed. The day I go to check in the hotel staff informs me that they are not honoring pre-paid reservations. They also informed me that the hotel has not been taking reservations via third parties for the previous two weeks. They informed me that there was rooms available but I would have to pay them directly and then I would get a refund through Expedia. The room and hotel didn’t look like the pictures and were not the cleanest. The room was possibly used as a storage since there was two older mattresses near the restrooms. The day came to check out and submitted my request for the refund via Expedia chat and was later emailed informing me that they can’t get a hold of the hotel property manager. I submitted photographic proof of the sign saying they were not honoring reservations and also provided a direct contact phone number for the person in charge of the hotel. I was once again told that they couldn’t process a refund. I called the hotel supervisor and informed them Expedia was not honoring my refund; he then informed me that the hotel itself used OYO properties in the past to confirm reservations but they were having issues with fees and payments through OYO; he suggested to tell Expedia to contact them. I have yet to be contacted regarding my refund!

The room was disgusting. It was really dirty, mold in the sink, grime, no hot water, fan was dusty and the tawels and bed stuff were old n stained, cockroaches size of a mouse. I dont recommend it at all

Warning, the hotel looks nothing like the pictures. The pictures must be at least 10 years old. This is very deceiving.  The hotel is very worn down and dirty. We paid for 3 nights but ended up leaving after just 1 due to the room being dirty and not feeling comfortable. There were stains on the sheets, the shower was filthy, we didn't get towels in the room and had to ask for them. When we did get them they were also stained, grey and old looking. The owners didn't speak any English which meant we couldn't communicate our issues, so we decided it was just best to lose our money and leave without trying to get a refund. The owner did seem to care when we left, but it was just too hard to communicate with him due to us not speaking Spanish and him and others working not speaking English.

Not accurate pictures, very worn and dirty

Unhelpful, almost rude staff. Bad sound insulation. Lots of noise from neighboring rooms and the "lobby". Terrace closed during our visit due to ongoing repair works. Not worth even the admittedly very low room rate.

Avoid!

Dirty, unhelpful, bugs, no hot water - couldn’t pay me to stay there again.

Arrived to find they had no record of our booking despite us having a confirmation email with all the details. Took 20 minutes of no communication whilst we anxiously waited for them to finally find us a room. Disgusting is an understatement. Cigarette burns in the bed sheets, windows that did not shut properly (really awful security), one of the sink taps did not work at all. Tried to shower to find a dribble of water and only cold water at that, Very loud - both from other guests and their staff on the phone right outside our window near enough shouting. Found an oversized cockroach on the first night, generally the room was filthy and the towels well eurgh - they could pretty much stand on their own and they were stiff and old. 

For anyone considering here just don’t, truly awful.

Dirty, unhelpful, bugs, no hot water and dribble of a shower - avoid like the plague!

Really good food nice host margarito is the best the food is awesome there is not service 24 seven is a very good place you have to go and try the ribs and in the breakfast try the chilaquiles you have to go 

Nice host 

Amazing people , safe and their dog it’s adorable. Mario and Margarito are just amazing guys I want to thank this hotel I stay in  for everything . God bless  Marilu ❤️

Ceiling fan would drop dust all day long. There were bed bugs on my first night, and I found a cockroach on my second. I didn’t bother staying my third paid night.

OYO Hotel Mi casa, Oaxaca centro

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