Secrets Akumal Riviera Maya Hotel

319.2 mfrom the city center

from 7,214 CNY

  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel
  • Secrets Akumal Riviera Maya Hotel

Super

10
David

What was good

They clean your room 2 times a day. Very nice

What was bad

No fault to the hotel but there has been lots of sewed burning going on at night. We woke up a few times because it was so hard to breathe. We called the hotel service at night and they told us they will wake care of it, no one ever showed up…. In the morning when we complained they offered us a spa treatment which was nice.

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Swimming Pool
  • Fitness centre

Location

  • Akumal Beach • 300 m
  • Xel-Ha Water Park • 9.3 km
  • Tulum International Airport • 22.5 km
  • Xcaret Eco Theme Park • 29.0 km
  • Cozumel Airport • 42.4 km

Available rooms

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Location

Carretera Federal 307 Km 254 600, Akumal

  • What's nearby
  • Akumal Beach • 300 m
  • Places of interest
  • Xel-Ha Water Park • 9.3 km
  • Xcaret Eco Theme Park • 29.0 km
  • Coba Ruins • 44.6 km
  • Airports
  • Cozumel Airport • 42.4 km
  • Tulum International Airport • 22.5 km
  • Felipe Carrillo Puerto Airport • 43.0 km

Description of the hotel

Location

Secrets Akumal Riviera Maya Hotel is located in Akumal. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Akumal Beach, Xel-Ha Water Park and Xcaret Eco Theme Park.

Hotel features

Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a gym, a table tennis area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke, a ping-pong area, a picnic area and a barbeque area.

Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish and French.

Rooms description

In the room, there is an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

The hotel's awards

    Travelers' Choice — Top Hotels — Mexico

    2023

    Travelers' Choice — Top Hotels — Mexico

    Travelers' Choice — Top Hotels — World

    2024

    Travelers' Choice — Top Hotels — World

    Travelers' Choice — Top Hotels — Mexico

    2024

    Travelers' Choice — Top Hotels — Mexico

Facts about the hotel

Year of construction

2015

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

434 rooms • 5 floors

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Indoor Fireplace
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Ironing

    paid for separately

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Shoe shine

    paid for separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Breakfast/lunch to go
  • Kitchen
  • Poolside bar
  • Coffeemaker
  • Bottled water

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    paid for separately

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • French
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Free bicycle rental
  • Barbecue grill(s)
  • Billiards
  • Karaoke
  • Nightclub
  • Picnic area
  • Fishing
  • Barbeque
  • Sun Deck
  • Ping-Pong

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Diving
  • Darts
  • Cycling
  • Table Tennis
  • Snorkelling
  • Golf course
  • Tennis court
  • Fitness facilities
  • Gym

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

  • Steam room
  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Individually packaged food
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
10

Super

Based on 12405 reviews from guests around the world

  • Cleanliness

    9,3

  • Hygiene products

  • Location

    8,8

  • Meals

    7

  • Value for money

    7,5

  • Room

    8,5

  • Service

    9

  • Wi-Fi quality

    10

Reviews
Secrets Akumal Riviera Maya Hotel