The Pacific Sutera Hotel

2.2 kmfrom the city center

from 1,258 CNY

  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel
  • The Pacific Sutera Hotel

Excellent

8.7
Laishan

What was good

Hotel has beautiful scenery. Staff are friendly and helpful. Breakfast selections are extensive. We stayed in the newly refurbished room which is very modern and comfortable.

What was bad

Quality of beach towels should be improved.

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Kota Kinabalu International Airport • 3.6 km

Available rooms

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Location

1 Sutera Harbour Boulevard, Kota Kinabalu

  • Airports
  • Kota Kinabalu International Airport • 3.6 km

Description of the hotel

Location

Here’s the hotel you always dreamed of: hotel «The Pacific Sutera Hotel» is located in Kota Kinabalu. This hotel is located minutes away from the city center.

At the hotel

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, you can park in a parking zone for free. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center, a gym, a table tennis area and a diving club.

You will find these entertainment amenities on the premises: a karaoke, a bowling club and a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults.

Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge.

The staff of the hotel speaks English and Korean.

Room amenities

Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

The hotel's awards

    The 16th Annual World Luxury Hotel Awards Winners

    2022

    The 16th Annual World Luxury Hotel Awards Winners

Facts about the hotel

Type of electrical socket

Type G

240 V / 50 Hz

Number of rooms and floors

500 rooms • 12 floors

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    paid for separately

  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Shoe shine

    paid for separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Breakfast/lunch to go
  • Bottled water
  • Kettle

Internet

  • Free Wi-Fi

Transfer

  • Airport transportation

    paid for separately

  • Car rental

    paid for separately

  • Transfer services

Languages Spoken

  • English
  • Korean
  • Chinese

Tourist services

  • Tour assistance

Recreation

  • Billiards
  • Bowling
  • Karaoke
  • Nightclub
  • Fishing
  • Sun Deck
  • Ping-Pong

Parking

  • Parking
  • Parking nearby
  • Free Parking on Premises

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Diving
  • Darts
  • Cycling
  • Table Tennis
  • Snorkelling
  • Tennis court
  • Fitness facilities
  • Golf сourse (within 3 km)
  • Gym

Beauty and wellness

  • Massage

    paid for separately

  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Individually packaged food
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Children
Accommodation of childrenPrice
At the age from 0 to 12 years if their parents or guardians are staying in the same room on extra bedsMust be clarified on the spot
Deposit
Deposit typePrice
-200 MYR per room per night
Additional bed
Maximum numberPrice
Must be clarified on the spot180 MYR per guest per night

Additional information

No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows cleaning and disinfection practices of Safe Clean (Malaysia) guidelines.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MYRcard-logocard-logocard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
8.7

Excellent

Based on 3 reviews from guests around the world

  • Cleanliness

    9

  • Hygiene products

  • Location

    10

  • Meals

    8

  • Value for money

    9

  • Room

    7

  • Service

    9,3

  • Wi-Fi quality

Reviews
The Pacific Sutera Hotel