The Ritz-Carlton, Astana
from 1,840 CNY
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Singing Fountain • 310 m
- Bayterek Tower • 420 m
- Nurzhol • 730 m
- Kazakhstan Ministry of Foreign Affairs • 780 m
- Korme Exhibition Complex • 980 m
Available rooms
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Location
16 Dostyk Street, Astana
- What's nearby
- Singing Fountain • 310 m
- Bayterek Tower • 420 m
- Nurzhol • 730 m
- Kazakhstan Ministry of Foreign Affairs • 780 m
- Korme Exhibition Complex • 980 m
- Nur Astana • 1.2 km
- President Park • 1.8 km
- Places of interest
- Palace of Peace and Reconciliation • 2.2 km
- Hazret Sultan • 2.7 km
- Central Park • 3.9 km
- Airports
- Nursultan Nazarbayev International Airport • 11.0 km
Description of the hotel
Location
You’d never want to leave such a hotel — hotel «The Ritz-Carlton, Astana» is located in Astana. This hotel is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Singing Fountain, Bayterek Tower and Nurzhol.
At the hotel
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone.
The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Sports fans are going to love a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library. Here, you can treat yourself with water procedures as there will be an indoor pool and an outdoor pool.
For business meetings, there is a business center. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Russian.
Room amenities
Guests will find the following in the room: an alarm clock, a shower, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
The hotel's awards
2024
The 14th World Luxury Spa Awards
2024
The 18th World Luxury Hotel Awards
Facts about the hotel
Year of construction
2017
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms and floors
157 rooms • 26 floors
What other amenities are there?
General
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
Rooms
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
paid for separately
- Luggage storage
- Laundry
paid for separately
- Safe-deposit box
- Concierge services
- Dry-cleaning
paid for separately
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Car rental
paid for separately
- Airport transportation
- Transfer services
Languages Spoken
- Russian
- English
Tourist services
- Tour assistance
Recreation
- Library
- Nightclub
Parking
- Parking
- Parking nearby
Pool and beach
- Indoor Pool
- Outdoor pool
Business
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
- Massage
paid for separately
- Steam room
- Sauna
- Spa
paid for separately
Kids
- Playroom
- Babysitting and childcare
Pets
- Pets allowed (under 5 kg) (surcharge)
paid for separately
Health and Safety Measures
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 15:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Deposit type | Price |
|---|---|
| - | 50000 KZT per room per night |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 20000 KZT per guest per night |
| Meal type | Price |
|---|---|
| Breakfast | 15000 KZT per guest |
| Destination | Price |
|---|---|
| Airport | 30000 KZT |
| Availability | Price |
|---|---|
| Any pets are allowed | 50000 KZT per room for the entire period of stay |
Visa information
| If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel. |
Additional information
Deposit for mini-bar: KZT 30,000.00 |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — KZT |      |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
