Name: Chalet Shiga
Address: Ichinose, Shigakogen, Yamanouchi, Yamanouchi, Yamanouchi, 381-0401, Japan
Rating: 8

Shopping on site

Computer

Elevator/lift

Smoking areas

Smoke-free property

Gift shop

Reception desk

General

Family room

Rooms

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Library

Hiking

Fishing

Recreation

Parking

Parking nearby

Tennis court

Golf сourse (within 3 km)

Sports

Massage

Sauna

First Aid Kit

Beauty and wellness

Skiing

Winter sports

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Chalet Shiga

Yamanouchi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting.  The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀

This property does not honour the rate on their website. Booked rooms for 6 nights that included Breakfast & Dinner for min 6 nights at the inclusive rate quoted on their website but when checking in they informed us dinner was not included! We disputed this, showed them the winter rate quoted on their website for the room types we occupied , but their very unfriendly and rather surly front office manager didn't seem to want to know! Eventually they agreed to provide dinner but on the 4th night they had no chef and we were forced to find an alternative (like all other guests) except they refused to compensate us for having to have dinner somewhere else. Although the restaurant service staff and food was very good this incident rather spoilt our stay and we will not return.

Will Not Return

A beautiful Japanese skiing experience. Don’t expect a party type resort, this is quiet and respectful. Loved it.

We stayed for a week in Chalet Shiga. The entire process from booking, to check in and stay were very easy.  
The location is central to the Shiga Kogen area and there are bus stops just a minute’s walk for ski shuttles to the other ski fields- super convenient 
Our room was a western room with bathroom attached. Whilst the decor was dated and sofas needed a bit of love, the beds were firm (remember this is Asia) and supportive and we slept well. 
The public bath was great for soaking after a ski day and rarely crowded.
Meals were amazing - the dinners were varied and delicious, featuring local produce.
I would highly recommend booking dinner and breakfast with the room as there are not many other restaurants around.
Staff were friendly and helpful.

Gem in Shiga Kogen

Great hotel and very close to 2 options for starting your skiing day. It’s pretty much ski-in / ski-out. The owners are very helpful and courteous. Rooms were nice and the food was good too. It’s a good idea to ask reception to help book a restaurant if you want to go somewhere in particular, often places get full quick.

Great hotel in Shiga Kogen

Great location, great food. Staff are excellent.

We really enjoyed our stay at Chalet Shiga. The staff were very helpful, the location is perfect with skiing and lifts right outside & rentals on site. Great breakfast option on site and dinner is available in two restaurants. Lobby area is newly renovated. We had a traditional Japanese style room. The ski hill view was fantastic. The room was very clean and spacious. The hot spring pool was wonderful after a day of skiing.

Fantastic chalet. Super friendly and helpful staff.  Most speak at leaat a bit of English.  We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas.  Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs.  TV and hot water urn in the room. We had our own bathroom.  Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts.  Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga.  We really enjoyed our stay.

There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.

Chalet Shiga

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