Name: Hotel El Mayo
Address: Hokujo 3020-15, 399-9301, Hakuba, Japan, Hakuba, Hakuba, Hakuba, 399-9301, Japan
Rating: 9

Air conditioning

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Rooms

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

English

Japanese

Languages Spoken

Free parking

Parking

Family/Kid Friendly

Kids

Ski storage

Ski passes available

Ski-to-Door Access

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Matsumoto Airport

Toyama Airport

Hotel El Mayo

Hakuba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Read an earlier review about the hotel not having modern appointments but still being a gem because of the service.  I completely agree.  I doubt if you’ll find better value in Hakuba.  The owners were very accommodating from start to finish – making changes to the number of people in the rooms (had 2, 3 and 5), dropping us off at the Happo Bus Terminal twice, dropping us off at the Goryu slopes because Happo’s beginner slopes weren’t open and being able to sign up for breakfast the night before and dinner the day of.  The owners were fantastic and the hotel grew on us the longer we stayed.  The meals were fabulous and a great value.  The breakfast had both western and Japanese touches and the best meal we had in Japan was a dinner of nabemono, soba, sashimi and miso saba.  If were ever in Hakuba again we’re staying at the Hotel El Mayo.

Top notch service and food!

Our stay in hotel el Mayo was an amazing experience. We had a western room and a traditional Japanese room. Both rooms were very comfortable. Our hosts went out of there way to help us find our way around. Drop off and pick up from ski lifts. Also to bus terminal 
We had breakfast included which was absolutely wonderful. Great value for money. The hotel was walking distance to ski hire and convenience shop. If I come back to hakuba skiing I will be staying at hotel el Mayo.

Excellent 

El Mayo has to be one of the best we’ve stayed in, it is family run and they are most welcoming and accommodating. I had to go to the doctors and the taxis were busy so the owner stopped what he was doing and took me there himself.

The owners (mum and dad we called them amongst ourselves) are so friendly and always smiling, they would come out from the kitchen just to say hello or have a nice day.

Home cooked meals, big breakfasts which was a mix of Japanese and a couple western foods

The onsen downstairs is very clean and hot too.

Rooms are well kept and very clean, it is a home away from home!. 

I highly recommend this place and will be back next time we’re in Hakuba.

Amazing, feels like home

This little hotel and the family that run it are delightful. We can’t thank them enough for making us welcome, making sure we had everything we needed. They have their own mini bus and take you to Happo-one daily and nearby resorts. The location is great easy short to walk to either Echoland or Happo. The value for money is excellent. It’s rated 2 stars as the rooms are a good basic but a good size for Japanese standards this place is more like a B&B they have onsite onsens, laundry and the breakfast is great. You can have either or both Japanese breakfast but they also cater to western breakfast daily (I prefer Japanese) I would definitely return. Thank you again!!

El Mayo enjoyable

This hotel is a good example of how you do not need a perfect building and rooms if you have good and honest service. The family who runs the hotel is the sweetest and will go out of their way to make you feel welcome. The breakfast is served as a combo between traditional Japanese and western (eggs, omelette, toast etc.). This became a daily highlight during our stay.
They have a minibus too drive guests to the slopes and we were lucky enough to get rides to a few other destinations when we asked for it.
We would easily go back here.

You feel very welcome at El Mayo

This hotel is run by the sweetest family who go out of their way to make sure you have a great stay. It's warm comfortable and clean. They have their own bus to take you to the slopes and are right next to a main stop for shuttle busses to other mountains. Nice and close to ski rental place and many restaurants and bars. I would stay again for sure! 

Great spot

We stayed here over New Years Eve and it was a very enjoyable stay. The family who runs the place are very sweet and nothing is any trouble at all. The Japanese breakfast is delicious. The rooms are clean. The public baths are nice as well and perfect after a day of skiing / boarding. Would recommend staying here - the location is close to the shuttle buses to the snow fields, close to restaurants and the family has their own shuttle bus as well.

Hotel El Mayo

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