Name: Hotel Shanti Palace
Address: Leh, Jammu and Kashmir 194101, Leh, Leh, Leh, 194101, India
Rating: 5

Air conditioning

24-hour reception

Currency exchange

Smoke-free property

General

Room service

Fridge

Family room

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Iron and board

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Dry-cleaning

Luggage storage

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Free Wi-Fi

Internet access

Internet

Car rental

Transfer

English

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Tour assistance

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Casino

Recreation

Parking

Doctor on call

Beauty and wellness

Location

At the hotel

Leh Airport

Hotel Shanti Palace

Awesome hospitality provided to us by Hotel Shanti Palace we stay at this hotel from 7th May To 12th May with a group of 22 Heads. Mr Shailendra Ji is always ready to give his best service to us. Room are good and spacious bathroom are also spacious. Food provided by hotel is to tasty than market food. we recommend this hotel to every one for a good stay at Leh.

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wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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pets-allowed

wi-fi

park access

Awesome Property to Stay at Leh

Visited Leh - Ladak in the first week of June 19 and stayed at Hotel Shanti Palace.
Rooms are Specious and neat and clean and well maintained. But difficulty is all rooms are not same. Some rooms you can get view of beautiful snow capped peaks of the mountains but others are with no good views at all.
It is two storey building without lift. Steps are quite steep. Senior Citizens may find bit difficult. 
They boast of free WiFi but it was never available. Most of the time they said Server is down but otherwise also WiFi was never working. Add to the problems post paid  Jio Mob was also not having signals making life very difficult.
Their room service was worst ever I have experienced. Morning cup of tea would take 30 to 45 minutes and several requests n reminders. They are short of staff and same person serves as bell boy, cleaner, room service boy and what not. 
Food quality was average but worst thing was due to their mismanagement food was mostly cold. Breakfast was included in room tarrif but not great spread.
Had to catch Morning flight but they don't serve tea in the early morning, so had go without having tea. 
Overall experience was not great.
Even if I gave to pay more elsewhere, I would do that rather than stay at this hotel. 

Hotel Shanti Palace - Leh, NOT so Great Experience 😒

Hotel situated on dusty narrow lane. Noise and dust inside hotel due to construction work. In this cold climate,  hot water is available for only fixed two hours in the morning. Wifi is very weak and unstable.  Most of the time,  it is unavailable.

Under construction hotel with dearth of hot water

This hotel is nearby the market and the food was good. Apart from this therevis no point staying in this hotel. Our stay included dinner and breakfast. They told us to order the food for dinner so we have ordered. During checkout he added the bill of our order saying that kadai chicken cannot be included in dinner. We asked that then why did u say us to order? Finally we had to pay extra money for 2 days of dinner even though we had dinner included in our booking. Bed was good. Room was not that good. Not worthfull. 

Partial info and more billing!

Not just bad but fraud also.
When we checked in we paid 2000 rupees in advance but later when we were checking out the manager denied receiving any advance from us, they don't give receipt for your advance payment. we have to argue with the manager for almost an hour how to make him understand the truth.
We stayed at this hotel during 20 July to 24 July. Only house keeping staff and service staff were good. Manager name Mr Shailendra was so rude, he don't allow to go on the terrace, he infact charged us 20 rupees for a bowl of sugar served in the room. Tea is only available during the morning times. They don't take the responsibility of your baggage in case you want to leave it on the reception.

Not just bad but fraud also.

We 4 couples went on a bike trip to Ladakh, from Manali and stayed at this hotel. Rooms were fine as per the average rates in the area but that was it; everything else was terrible. Hot water was available only for limited hours. Toilet rolls were not there, even though holders were there in the toilet; when we asked the manger for the same he said - "nobody ever asks for them so we don't keep them" - he must be thinking of us as some sorta aliens!  Parking was limited. The staff, as well as the manager, were arrogant and utterly impolite; not just to us, but to others as well (Man, the way the manager got irritated when another guest repeated a question to him for routes to Nubra Valley!!) . The staff didn't even bother to help in carrying our luggage and were just watching us do it; and their attitude in serving food, or any other service, was pretty much horrible!
Advice - if alternative is possible, use that and avoid this hotel.

Hotel Shanti Palace

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