Name: Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels
Address: Darjeeling, Darjeeling, Darjeeling, Darjeeling, 734101, India
Rating: 0

Smoke-free property

Ticket assistance

Terrace

No elevators

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Event facilities

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Bagdogra Airport

Bhadrapur Airport

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Darjeeling

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.

Service is OK  To help yourself the most  Staff not very friendly.

It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.

A so so place to stay

This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.

Disappointing

Only problem was the extreme spicy food.  not understanding that we cant eat such.  I contracted bad food poisoning.  Even had to make own toast.  Very slow staff in kitchen.  Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling.  Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden.  Tea garden tour very informative, excellent guide.

situated in heart of Darjeeling opposite trains

The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left!We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building.The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.

Disappointed

Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.

Friendly staff

Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is  free accomodation, has no sense of hospitality & courtesy.

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Main amenities of the hotel

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Available rooms

Location

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Paid on the spot

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