Name: 11 City Hotel
Address: Kondilaki Street 11 73131 Chania,Kondilaki Street, Chania, Chania, Chania, 73131, Greece
Rating: 9

Air conditioning

Heating

Outdoor furniture

No elevators

General

Soundproof rooms

Fridge

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Bathrobe

Linens

Mosquito net

Slippers

Toiletries

Rooms

Iron

Services and amenities

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

German

English

French

Languages Spoken

Sun Deck

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Koum Κapi Beach

Nea Chora Beach

Port of Souda

Chania International Airport

11 City Hotel

Chania

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The rooms are dirty,the bathroom crazy small, the shower broken. The hand wash  in an old  rusted bottle. Disgusting stained carpet on the bathroom door. The place under the windows dusty and dirty.  The owner rude. On the request to make the room i received an answer -they don't make the beds and don't change the towels !!!!  The location is good and that's why i booked there,but  really  I don't advice anybody to go there !  Worst experience ever!

Terrible Place !!!

My friend and I booked a room at this hotel and even got charged and the hotel called tot ell us that they gave the room to someone else cause apparently they didn't get the money! So had to rebook it again cause we had no other places to go to and payed an other time! The person on the phone with us was RUDE AF and didn't even want to hear anything even with proof of the payment 
Do not go there unless you want to get scammed

Worst Hotel ever!!!

One of the best lodging experiences I’ve ever had. The owner waited around to let us in even though we got to the property at almost midnight. He was so friendly and hospitable. The room was lovely - very newly renovated and well laid out. They even had some local liquor (I think raki), cookies, fruit, and water in the room for us. The location is perfect - half a block from the harbor and close to lots of good restaurants and bars. Absolutely loved it.

Absolutely outstanding experience

This isn't a hotel - just rooms to rent, but so long as you understand this, then you will not be disappointed. Well equipped rooms, with luxury facilities. As with most rooms in Hania Old Town it is not large. There is no lift, and you need to carry your luggage up a fligh tof stairs.

Well equipped

Το ξενοδοχειο ειναι παλιο αρχοντικο σε ενα απο τα ομορφοτερα στενα της παλαιας πολης.Δωματια ολοκαινουρια  πανεμορφα και πεντακαθαρα!!!Renovated   really beautiful hotel.He had welcome drink,cool mineral  water and fresh fruits in our frigde as an amazement!Details hide the great care of the owners

Authentic Greek hospitality!

Impressively furnished and equipped, this small Venetian building above the owner's jewellery shop has been converted into studios ideal for short stays. Several rooms have small balconies and there is a shared roof terrace. 

Excellent studio close to old harbour

The description and pictures on Booking.com led me to believe that this was a hotel.  Sadly it was far from the truth.  If I wanted to rent a room, then I guess this would be a good choice as the rooms (5 all in all) are nicely decorated.  But that is just about it.  Although breakfast was optional and the price was separate, when we arrived, we were told that there is no breakfast, especially during winter-early spring.  There is no dining area or reception.  If you want breakfast, you go to the snack bar across the road, which was closed as many other places during these months.  They only open during the high season which sometime towards the end of April or beginning of May.  
When we arrived, I realised that the "hotel" was just a two floor small building on top of  souvenir shop, belonging to the owner.  Up the first flight of stairs we go and the owner shows us to our room.  Nicely decorated but so small, you could just stand or walk around the bed.  Nowhere to sit.  Then the owner offered to show us the room next to this one, without us asking, which was a little bigger but said that it would cost extra.  For €20 extra we decided to take the other room.  When we paid a few minutes later, the owner accepted a credit card for the amount of the booking (€195) and wanted the €20 in cash so that the receipt would match the amount we agreed, on Booking.com.  In the afternoon, as we were having a cup of tea in the room, we had a visitor!  A tiny mouse! Our very own pet!  We called the owner who tried to find it but failed.  So did we.  That night I slept in fear that it would crawl into the bed.  The following day, he offered to give us his best room, the only room actually on the third floor which was bigger.  It was a family room, which we didn't need but thank god he did not ask for more money.  Four days later he still hasn't found the mouse.  Also, it is important to say that the rooms were not very clean, and not once did they clean during our time there.  They only took out the trash every day.  Nothing more.  And there was dust everywhere.  If we ran out of shower gel we had to ask for it.  Or shampoo.  Or toilet paper.  And the other thing that wasn't very pleasant is that there was a light on the roof that would not turn off.  So at night we covered our faces with the bedsheets as this light was right on top of the bed and we are not used to sleeping with the lights on. 
The most disturbing thing, is the misrepresentation on booking.com.  I thought is was a hotel.  I wanted to stay in a hotel, where I can have breakfast in the morning, and the room gets cleaned every day.  I cannot trust any photos or reviews any more.  I wonder how the rating was 9,5.  For a hotel, I would give it a rating of 3.  As a room, I would give it a 6.

11 City Hotel

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