Name: Oisyra Boutique Hotel
Address: Εμμανουήλ Ροίδη και Σουρή 3 4, Syros, Syros, Syros, 84100, Greece
Rating: 6

Air conditioning

Heating

General

Bridal suite

Soundproof rooms

Rooms

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Sun Deck

Recreation

No parking

Parking

Pets Not Allowed

Pets

Location

At the boutique hotel

Syros Island Airport

Port of Tinos

Mykonos New Port

Mikonos Airport

Port of Parikia

Paros Airport

Naxos Airport

Oisyra Boutique Hotel

Syros

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked a stay there with Booking for several days. On the day of the arrival, we had an issue with the ferry which prevented us from arriving on that day.
We contacted the hotel because we wanted to check-in the following day but keep our reservation (of course paying by all booked days, including the night we would not spend there).

The manager said via messaging that we were a no-show because we would not arrive on the scheduled check-in date. We tried calling and this person Dimitri PRETENDED NOT TO KNOW ABOUT ANY HOTEL, which made us think the contact number was incorrect. We contacted Booking, and the kind attendant informed us she could only help with confirmation from the property - she tried contacting the hotel several times, with no success. At midnight sharp we received an email saying the property marked us as no-show and the full price of all nights would not be reimbursed. They never picked up the phone again.

This property and this manager are a shame to the otherwise very welcoming Greek hospitality industry and people, and I hope more people will have a chance to be warned and avoid this disgraceful place.

Fraudulent & dishonest behavior by the property

I took the Oisyra Boutique Suites which is the other hotel belonging to the owner, located in the heart of Syros town (georgioi souri street).

I booked a deluxe room for me and my kid and I got surprised as we were upgraded to a lovely suite with a large balcony overlooking at Syros ' town hall.

The owner was very friendly, helpful and kind; he immediately brough us an iron on request. 
The suite was spacious, clean, modern and the A.C. was working perfectly but you just needed to adjust to your favorite temperature. The mattress was comfortable too. 

The location was perfect, near everything, it took us few minutes to walk to the Agios Nikolaos church, the Apollon theatre and the Vaporia area. 

During the night, our balcony was above a bar which was a bite noisy but I did not mind as I could enjoyed a drink with some music in our terrace while my kid was sleeping. 

Last, during our check out we could let our luggage in the main corridor and enjoying this magnific city before departure. 

N.B. : as I booked this place without a breakfast , there is a nice coffee place called Melikraton.

Great suite with a nice terrace

No hotel, rather a boarding house with bad service. Cigarette smell in the room,staff smoking in the entrance area. Room on ground floor very dark, windows facing directly towards busy narrow street. Dirty towels on the floor were not changed by staff, but hung up on the hooks instead.     After departure, they fraudulently cancelled the booking on booking.com to save on fees. Definitely NOT recommended!

Bad service, fraudulent behaviour

same bad experience as many have written, the address is even given incorrectly by owners as number 42 when its actually number 49 stamatiou proiou.
room clean but not the one he described with no view. 
when asked if we could have a second key as there is a front door and room door to unlock we were told they only have one key which is very inconvenient as had to wake my wife to come down and open the front door to get in the building.
we left after 3 days (which paid in advance).
We booked through Booking com who contacted us and said the Owner had said we did not arrive (no show) which was a lie,
Plus the room had no shutters and thin curtains so there was no black out in the room and light came through all the time making difficult to sleep.

Something not right here for sure,

don't bother

Had booked this hotel by booking.com, the owner called me to ask me for cancellation because I wouldn't arrive before 9 am and after this hour the check in is not valid, so he was going to cancel our room. He asked me to pay half of the amount that booking.com was asking for but this could only happen after cancellation on the site. I accepted at first but then I realised that something wasn't right. So we called him to cancel our reservation and complain about this situation. He replied with a kind of rude way and he told us that we couldn't take our room after 9 as the property doesn't have a reception to accept us. So I was wondering, even if we had paid for the room and we arrived after 9am as our ship was planned to arrive anyway how could we enter the room as there would not be a reception at this hour? Don't waste your time and money for this property. 

Beware

We booked a room and as per booking.com, payments was not required until the date of arrival on that rooms to let. We also informed them that we would arrive at 15:30.
Then they called us from that hotel to inform us that it is not feasible to arrive that time since there is not availabe any person for check in. They also said to cancel from booking our reservation and to book again the same room via phone and to pre-pay 50% before arrival, despite that in booking pre-payment was not required before arrival at hotel!
Totally unprofessional and of cource we cancelled our reservation.

Totally unprofessional

the room was not as described, 50sqm the owner told as and not even 40 sqm. we had a deal for late check out, and the owner told as that he rent the room and forced as  to leave the room as regular check out. but tha worst thing was tha the owner was impolite & rude.

room was not as decribed and the owner very rude and impolite

The owner of the rooms sent me an email via the booking platform asking me to cancel the room. So I called him at the phone asking why he wanted me to cancel and he said to me that there is a mistake in the price, and even though I had a confirmation email of the booking, he was going to give the room to another person more expensive!!! He didn't bother calling me to tell me that and he didn't care if I was left without a room.  
He seems RUDE, IMPOLITE, ANTI-PROFESSIONAL and NON RELIABLE for this job. He should be ASHAMED. He embarrased himself asking for more money. If there was a price problem, he should deal with the online booking site.

Bad behaviour!!!

Take extreme care .... booked with a well known booking company for 3. Nights . Then received confirmation by e mail . On arriving was initially unable to locate hotel .. rang and spoke to Demetrius.. who said it was full : come back tomorrow..  . Returned the next day and by phone was told the hotel was closed ... and he did not speak English , goodbye .! I had meanwhile received an e mail to say I was a " no show " I also received an e.mail in greek that I was unable to translate 2 hours before my arrival ... I do understand that circumstances can suddenly change , but this hotel continues to advertise its rooms as I write this ., 3  days on .

Oisyra Boutique Hotel

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