Name: Pol Hotel
Address: 132 Rue de Metz, Le Touquet-Paris-Plage, Le Touquet-Paris-Plage, Le Touquet-Paris-Plage, 62520, France
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Room service

Family room

Flat-screen TV

Shower/Bathtub

Shower

Rooms

Accessibility features

Accessibility

Laundry

Concierge services

Luggage storage

Telephone

Services and amenities

Breakfast

Breakfast in the room

Meals

Internet access

Internet

English

French

Languages Spoken

Library

Bike rental

Recreation

Fax and copy machine

Business

Babysitting and childcare

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Le Touquet Beach

Le Touquet - Cote d'Opale Airport

Calais–Dunkerque Airport

Pol Hotel

Le Touquet-Paris-Plage

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Disappointed with room it was sold as superior room, it was a double bed and a tv 
The shower head was attached to bath taps so ment holding to wash, which is not easy 
There was a musty smell throughout hotel 
I did complain and was told could upgrade for another €70 to loft which is the standard l would expect, had paid €135 already
Ending on a positive the bed was comfortable

Disappointing stay

We booked this hotel through a golf tour operator and were not expecting much...very accurate expectation.  We were taken to our room, which I quickly said didn't look anything like the pictures and wanted to see another room.  We were then taken to Room 15 which was through the courtyard and in the lower ground floor.  The room itself was spacious and worked really well for a couple on a 4 night golf getaway, with an armchair seating area 4-post bed, ample storage, large bath.  The shower was hand-held annoyingly but you just have to make it work.  Breakfast is just baguette yoghurt and tinned fruit but the staff are very sweet.  Parking is an issue, but during the weekdays and off-season you can park outside the hotel at no charge

Really hard to review this hotel...there were some really good points!

Very unpleasant experience, and felt ripped off. The door/window in the room didn't lock and they knew in advance there was a problem. We asked twice if it was to be fixed and they said it would be, but it wasn't. We were not offered another room, even though (unsurprisingly) there was only one other guest in the hotel. Breakfast was good, though very expensive and served at a coffee table in the lounge - not a dining table. Parking in the town seems very expensive, though that's not the hotel's fault.
Air conditioning didn't work, there was no mini-bar as advertised and no proper shower (a shower head on the bath tap but no shower curtain, so could only squat in the bath.
Definitely  wouldn't stay again. An expensive mistake.

Very unpleasant experience

Never been so mislead by looking at the photos of a hotel. It’s absolutely chocking. We stayed in this hotel 10 years ago. So fresh, modern and friendly. 
After seeing the horrible state of the room we asked to leave. We were told that we had to pay for our stay anyway. Will never return!

Misleading!!

friendly staff, great central ,location. Le Touquet is a great seaside town on the northern French coast, very similar to Eastbourne or Hasting but without the hills. Beach goes on for miles and is sandy and well maintained. The Pol hotel is a good place to experience a wonderful friend town.

Central Le Touquet

Booked a two night stay here with a group of four, we booked the family room which actually served the purpose however it was not set up to accommodate four. The photos on the website are not accurate either, the bar is the hotel reception & there are not the facilities in the room that are stated The parking is the main issue though, the gentleman advised that street parking was fine but parking in the market square was not. Following his advice we parked on the street- to find our car had been towed away over night, along with 20+ plus others (plus other hotel guests). The guy on reception claimed to have told us to park elsewhere by the beach- which he didn’t, and was more than unhelpful. Just a horribly rude individual. Le Touquet is such a lovely town with amazing locals providing brilliant food amongst the many bars and restaurants, this ‘local’ however is giving the area a bad name. Do not waste your money in his hotel- book elsewhere!!

Hotel owner is useless & rude

Every time I go to Le Touquet, Hotel Pol is my first choice but please fix the air con. The street below is vibrant which is great but sometimes we need to sleep. It’s a fantastic place, so well positioned and just needs a little attention to the details - more light in the bathroom, air conditioning. We booked a superior room and all that is required is for everything in the room to work as hoped for. Also the safe didn’t work.

Please fix the aircon

I mistakenly booked a room at this hotel for the wrong date on booking.com. The very next day I realised this and contacted the hotel asking to change the date of the booking. The room I had booked was not available however the hotel confirmed that they did have other rooms available. They were not prepared however to change the reservation. I also contacted booking.com who could not have been more helpful and did attempt to renegotiate with the hotel directly on my behalf. I find it astonishing that the hotel was so inflexible particularly when I contacted them only 16 hours after the original booking. £120 down the drain. Really poor customer service and just incredible attitude.

Extremely poor attitude for an independent boutique hotel

Booked 3 rooms very basic for the money. The gentleman on reception very unhelpful. Rooms extremely basic one room the hairdryer didn’t work the blind fell off the window the toilet roll holder fell off the wall also smelt of urine. The bed so uncomfortable. The staff really not interested in the customer. The parking an issue the staff did not give any correct advice for parking. Would highly recommend you don’t stay here for the money I’m sure you could get better for less money. Stayed 30th dec 2918

Lyne

No parking (especially if you want security for cases)
No hot water
No WiFi in rooms
No heating in bathroom or toilet. Cold. Cold. Cold. Heating in bedroom is a blower (on your face when in bed) and there is no heating at all in the bathroom.

The pictures must be 5 years out of date on the website. The place itself is well located on the street, by the market, but is noisy when the market is setting up and it’s where you’re supposed to park !

The place as you enter smells (maybe of dogs).  The whole place is tired and I need of decoration - bedrooms and bathrooms are particularly grim (and we booked delux)

Whole place needs maintenance, hoovering and a good clean.

One of the worst places I’ve had to stay - we arrived late and had little choice - I’d advise anyone else to pick somewhere else. A strange, bizarre, experience from start to finish.

Pol Hotel

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