Park Plaza Beijing Wangfujing

I am writing this review before I leave the hotel so I don't forget to do so. I can not say enough for the staff. I reached out early to Cristal Zhai through wechat and she answered every question and helped me book my stay. I requested a non smoking room as I am very sensitive to smoke. She listened and answered all my questions and even when she was off duty. Upon arrival I was delighted to know that my room was very quiet, smoke free as I requested. Noteworthy also is the concierge, Mr Wang and Eric who have been excellent. I ordered a lot of deliveries and they kept everything for me and kept a log. They also put my Meituan in the robot to my room in a very timely fashion. They even helped me with a chinese app. I am moving to another hotel in Beijing with regret in a few days. They are not helpful as I asked several questions before my arrival. But the staff here at Park Plaza goes above and beyond to help. I will surely stay here again. The location is just next to the MTR although we walked to most places as the location is in Wangfujing and close to many attractions like Forbidden City and Hutongs.