Name: Colonial Charm Inn
Address: 9 Euston Street Charlottetown,Euston Street, Charlottetown, Charlottetown, Charlottetown, C1A 1V5, Canada
Rating: 9

Computer

Air conditioning

Smoke-free property

Heating

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Cable TV

DVD Player

Hairdryer

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Luggage storage

Telephone

Iron

Services and amenities

Diet menu (on request)

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Business center

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Charlottetown Airport

Colonial Charm Inn

Charlottetown

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This B&B was unfortunately very disappointing.  Recent reviewers have suggested that a change in ownership may be related to many recent reviews being much less favourable than those of a few years ago.   The home had obviously once been a lovely old house, and the staff were very friendly, but it is difficult to say anything much more positive than that.

There was almost no storage space for our clothes and suitcases in our room. Our queen bed was comfortable but very noisy whenever we moved. The bathroom appeared to be a repurposed closet and was one of the tiniest we have ever experienced, with the plumbing appearing to have been installed by an amateur.  The temperature for all of the second-floor rooms was controlled by a single thermostat in the hall.  (It was rather cool weather when we were there.  For hotter days, a portable a/c unit had been set up in our room and connected to the outside, again in a very amateurish way.) The breakfast was adequate, but hardly an inspiring start to the day.

Not Recommended

Not maintained very well at all. Cobwebs hanging in the bedrooms, towels were clean but worn out, breakfast was below average. Although the owner was very nice and helpful. I wouldn't stay here again.

Poorly maintained

Our stay was good.  Our room was small but that was fine as we were out exploring.  The location is perfect to walk downtown and enjoy the sights and restaurants.  Our host was friendly and helpful.  Breakfast was good.  Would stay again.

Lovely stay

Our host Hanna made every effort to make our stay comfortable and enjoyable. Price was cheaper than most and our hot breakfast was included....what a great way to start the day! Met a lovely daughter and mother from Munich Germany and many fellow Canadians. 

Saw the musical with Alan Doyle "tell tale harbour" it was great and was lucky enough to meet him. For lobster go to water prince corner shop.

Thank you Hanna!!

Stayed for four nights

I am trying to give a corrective rating review rather than a bad review and would like to first make note that this stay was fine and everyone was friendly. 

I do think it’s important to note that most of the highly rated reviews were when the Inn was under different management - I know this because we stayed here 5 years ago and had such an amazing experience, we made a special trip to Charlottetown just to stay here again. I didn’t think to check to see if it was under new management at the time, though something should have triggered an alarm when I tried to call and book direct through the inn and they told me to go through booking.com. When I said I wanted a specific room, I was directed to choose room 7 when I go to booking.com. Well imagine my disappointment when I go to book and no room numbers were listed. I then emailed the email I had used in the past through Canada’s B&B network website, but when I didn’t hear back and our trip was less than a week away, I caved and booked through booking.com. I made note of my situation and the room I requested and was met with a response that was matter of fact in that the room I wanted was booked so I would be in a different room. Sad, but could be my fault for waiting. Since we had such a great experience last time, we were willing to overlook the mishap. Then, when we arrived, I was met by smiling faces that were not those which I remembered. Though they were smiling, there was a definite language barrier and it was a struggle to converse. 

Something we loved so much about our last stay was the passion the hosts had for the city and their warm Atlantic hospitality, we left that stay proclaiming that people in PEI were the nicest friendliest people ever, and I would be hard pressed to provide that same feedback for the current hosts.

Logistically speaking, the bed in room 2 was slanted, the room was warm, even in October and although there was an air conditioner, it didn’t work. Yes, there was some traffic noise, but being so close to town, that should be expected. There was a tag on the dresser to put on the door if you wanted your room cleaned which they said they offered between 10-3. We left our room at about 10:45 and put the tag on our door only to return at 4:30 to the tag remaining in the door and the room still in the same condition as we left.

Lastly, as other recent reviews have mentioned, the breakfast was terrible. When we stayed last time, we raved about the pride they took in the delicious homemade breakfasts with candied bacon, fresh baked goods and attentive service. These breakfasts were barely warm, and lacking homemade pride; I would have preferred a continental motel breakfast.

All in all, this was a decent stay, but you should only pay attention to the reviews since it has been under new management if you want to make an informed choice for your stay.



Disappointed

I provided a poor rating for this B&B reluctantly as the location was excellent and the staff as extremely friendly.  However, I also wanted to provide feedback to future travellers who are looking to experience a B&B  in the Maritimes.  I've stayed at several B&Bs and my room was by far the worst condition I have ever stayed at.

CONS:

First, avoid room 4 or "Cozy Queen" - It was tiny and the bathroom required much needed TLC.  As past reviewers had mentioned, toilet seat is "still" broken and there is mold in the bathtub.  A simple caulking job would fix that right up.  Wallpaper was still peeling in the room and the temperature was freezing.  There was no heat.  It was cold and damp in the room. Blankets were too thin. Ceiling fan was full of dust.  (not that it was hot that I needed to turn it on)

Second - breakfast.  Breakfast started off with yogurt, granola and fruit.  Then the main dish was relatively small.  Not even a full waffle was served (just half). So breakfast was "ok"...but rather lacking.

Third - new owners.  So i really wish Trip advisor would create a new listing as the awesome reviews were based on the past owners (and her wonderful scones and food);  One of the owners didn't even speak to me and spoke through an employee of his.  I understand that english was not his mother tongue it was awkward trying to have a conversation with him as he spoke through his employee in english vs directly to me.  I was trying to discuss room arrangements during the storm.

PROS:

Friendly staff, awesome cookies during the day that were baked by the staff.  

Location close to downtown.  Yes, I could hear street traffic but that is fine since the location was optimal.

SUMMARY:

Overall, I'm sure i would have stayed longer if I had a nicer room but at the price I paid, I expected better.  The B&B was booked solid so there wasn't an opportunity to request another room.

The new owners need to put some TLC into up-keeping the rooms without having to change the overall ambiance and history of the house.  They also need to improve and expand their breakfast.

Avoid Room 4 - Cozy Queen

Our host Caterina was lovely and made us feel very welcome.  The location is perfectly situated for access to all the downtown amenities.  Our room is quaint  but the bed slopes at an angle making for what will be an uncomfortable night.  no matter though because sleeping ain’t likely to happen with the noisy neighbours next door!  Sneezing, sniffing, snoring, showering at midnight, they might as well be sharing our room...I agree with a former review, the walls are so thin I feel I’m staying in a boarding house not a B&B costing over $100 for the night!
Shame really because it’s a lovely place with nice staff but if one doesn’t get a good night sleep because of noise then nothing else really matters.

Noisy

Stayed the inn for couple nights. Excellent location, only a short walk to downtown and waterfront. The inn was converted from a older house, so there are a bit of limitations in a certain way. Room that we got was a bit small. However, staff working there was very nice and helpful.

Wonderful Staff

Walking distance to all the best Charlottetown activities and excellent restaurants. With staff that go out of their way to make your stay comfortable and memorable, this b&b will be great once new owner fixes necessary deferred maintenence projects. Until then we cannot recommend. Again, staff was awesome and helpful. 

Excellent location 

Great location with an even greater staff... all of whom go out of their way to ensure their guests are not only content, but that they get a true “Bed and Breakfast” experience.  

Very highly recommended.  

Colonial Charm Inn

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