Name: Pillar Hotel
Address: 87, Sisovath Quay, Phnom Penh, Phnom Penh, Phnom Penh, 0, Cambodia
Rating: 6

Smoke-free property

Ticket assistance

Television in lobby

Reception desk

General

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Pets Not Allowed

Pets

Location

At the hotel

Phnom Penh International Airport

Pillar Hotel

Phnom Penh

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My family of 4 had a great stay at the Pillar Hotel. It is in a great location, close to every attraction, easy to get a Tuk Tuk or taxi, plenty of restaurants around and 2 blocks from Night Market. The view of the river at night is amazing. The staff is very enthusiastic and accommodating. They even lent us a pocket WiFi when the internet wasn't working. The breakfast included in our rate was very nutritious and had plenty of choices. Will definitely go back there with my family!

Not a single Word of english was spoken in the reception which meant none of our enquiries were met. Our shower gave us Electric shocks because some Electric installation wasnt grounded properly. Our door was not able to be locked which meant we could not All four guys leave the room together. Even though it says breakfast included here on the webpage it was only included for one person the three other Guys had to pay. Kinda feel scammed of paying 40 sgd for one night here...

Stay away

The room was spacious and clean, with a fan and AC. The location was good near lots of restaurants and shops. The room could do with some TLC - the bedding was ripped and stained, and the towels were very thin. We wore earplugs as the traffic and shouting from the street could easily be heard. Breakfast was limited with 3 choices, none of which were great but it was passable. On the last day the toilet broke so it wouldn’t flush. It’s a 10 minute walk to the Giant Ibis bus station which is why we booked it.

OK stay

We thought this stay was great value for money. The rooms were clean and comfortable and we were very lucky to receive rooms with beautiful river views, especially appreciated as we got prime viewing of the water festival activities on the water and in the streets. The beautiful parade of lit boats was breathtaking, which we were able to watch from  our friends balcony and there was a lot of street activity and fun to people watch. Breakfast included in the price and it was good. The staff are kind and very helpful. We tried the restaurant for dinner one night as well and we were happy with our choice. The location of this hotel is good for easy access around town. Rooms were not made up daily but who cares. We’d stay here again. There is no elevator if this is a problem for you. 

Great three day stay

I'm appalled by the reviews that criticize the English ability of the staff. This is a cheap hotel in Phnom Penh, not the Ritz in London. You travel to get different experiences - vive la difference! That said, this has an unbeatable location, smallish but well equipped rooms, excellent breakfast with Western style coffee included, and charming, helpful staff if you treat them well and open your eyes. I'm sorry it took me so long to find this place.

Location, price, service

The room I can't imagine when I should the picture in online it very different and badly.  And make my feel offensive about this hotel. Please   do not book this hotel before you didn't know it well or not please check it first. Maybe am Cambodia they not welcome to me only the tourists right? ��

Badly room

Currently staying for a month in this hotel, the staff are really nice and always ready to help, yes English is poor but to be honest with a bit effort u can get ur massage across, I don’t know anything about the breakfast and dry clean yet but mostly coz I didn’t really ask, it’s close to the night market and the bars, pretty safe place with clean rooms and good service, all in all it’s a great place love them. 

If anyone is planning a visit and need any help finding things just comment and I’ll be more then happy to help :)

Kind hearted people

Nice riverview for some rooms, good location.
Big rooms, big beds.
The staff is friendly and nice, but not very helpful as their English level was not high enough to have a proper conversation. 
NO hot water. 
The room was NOT clean (hairs in the shower and in the bed, as well as sand in the bed).
Small breakfast (one toast, 2 eggs and 2 small pieces of bacon) with NO coffee included.
Very steep stairs, no elevator.
The receptionnist struggled to find our booking (we already paid), it took about 30 min, a lot of stress and a lot of phonecalls (we had to call our agency back in Switzerland...) until they finally accept us but gave us a smaller room.
No minibar, no safe box, no pool, no resting area.

The price (55 a night for us) set up some expectations that the hotel didn't meet.

Disappointing for the price

Don't 'Book - Fraud - Hotel is closed. I was there at the right place. See the Pillar Sign at the door. The they informed me that the hotel is closed - Check in not possible. Welcome to Cambodia. I had to find at another hotel and had to pay that by my own.

Don't Book - Fraud - Hotel is closed.

I chose this hotel because it was very close to the Cambodia Post Office VIP Bus, which I had to catch early on the day of check out. However, despite the good photos this hotel is extremely run down. The room smelt damp, had ants, was very dirty and generally the hotel was in bad condition. If they were only charging $8 per night it would be ok but not for the price. A hostel would have been better.

Pillar Hotel

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Paid on the spot

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