Wish Serrano

398.6 mfrom the city center

from 754 CNY

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Super

9.0
DENIS

What was good

Very nice location

What was bad

Bad shower. Crowded with vacation club sellers, trying to sell you those vacation club subscription.

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Canela Airport • 4.2 km
  • Hugo Cantergiani Airport • 36.8 km

Available rooms

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Location

Av das Hortensias, 1480, Gramado

  • Airports
  • Hugo Cantergiani Airport • 36.8 km
  • Canela Airport • 4.2 km

Description of the hotel

Location

You’d never want to leave such a hotel — hotel «Wish Serrano» is located in Gramado. This hotel is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window.

At the hotel

You can stop by the bar. You can stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center, a gym and a table tennis area. You won’t be bored as at the hotel you will find a karaoke, a ping-pong area, a picnic area and a barbeque area.

Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a business center and event facilities. Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the hotel.

The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, a chapel, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.

The hotel's awards

    Travelers' Choice — Top Hotels — Brazil

    2023

    Travelers' Choice — Top Hotels — Brazil

Facts about the hotel

Type of electrical socket

Type C

127, 220 V / 60 Hz

Type M

127, 220 V / 60 Hz

Number of rooms and floors

40 rooms • 4 floors

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Chapel
  • Garden
  • Television in lobby
  • Fire Extinguisher

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Indoor Fireplace
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Ironing

    paid for separately

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage
  • Wake-up service

Meals

  • Bar
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar

Internet

  • Free Wi-Fi
  • Internet access

Transfer

  • Shuttle

    paid for separately

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Multi-language staff
  • Portuguese

Tourist services

  • Tour assistance

Recreation

  • Barbecue grill(s)
  • Billiards
  • Karaoke
  • Hiking
  • Picnic area
  • Barbeque
  • Sun Deck
  • Ping-Pong

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool

Business

  • Business center
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Table Tennis
  • Tennis court
  • Fitness facilities
  • Gym

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

  • Steam room
  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club

Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 12:00
12:00

Paid on the spot

Children
Accommodation of childrenPrice
At the age from 0 to 12 years if their parents or guardians are staying in the same room on extra bedsMust be clarified on the spot
Deposit
Deposit typePrice
for pets135.60000610351562 BRL per guest for the entire period of stay
Pets
AvailabilityPrice
Any pets are allowed135.60000610351562 BRL per each pet for the entire period of stay

Additional information

Additional transaction fees may apply for local residents. Guests may also be subject to additional taxes, which may vary by city and hotel. Information about the fees charged must be clarified with the accommodation facility.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — BRLcard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
9.0

Super

Based on 5678 reviews from guests around the world

  • Cleanliness

    7,9

  • Hygiene products

  • Location

    8,5

  • Meals

    6

  • Value for money

    8,3

  • Room

    7

  • Service

    8,5

  • Wi-Fi quality

    5

Reviews
Wish Serrano